Ratings based on 713 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, stayed here before, quiet, dark room w

Posted Dec 2, 2014
Excellent experience , nice view of the river & helpful staff to help me find a reasonable shuttle to the airport.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom boston ma

Just ok

Posted Nov 29, 2014
Easy checkin with friendly staff. Room was 4th floor looking out over water. Clean but basic. Sheets had a lovely rip right in the middle but the bath was stocked and very clean. Super noisy with little soundproofing between rooms. The people next door could have been sitting in the same room-paper thin walls. Not great for 200 plus per night-would expect more.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Montreal

Convenient location near the highway.

Posted Nov 22, 2014
This was my first stay and I will come again! Beautiful location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2014
The stay was fine, I was on the concierge floor. Thought there should have been more vareity in the lounge.
4 out of 5
Recommended
for Families
by A verified travelerfrom oakville On canada

Nice hotel and close to our Newton family.

Posted Nov 15, 2014
Pros: Clean and convenient
Cons: Nothing really
Location: Besides Boston sights, the Icon museum in Clinton, The Worcester Chamber Orcestra there are many treasures in the small New England towns.
We stay at this hotel 2-3 times a year. We like the Concierge. Floor overlooking the St Charles river. Recommend the Sunday buffet!
3 out of 5
by A verified traveler

Nice hotel, but they charge for all of the extras

Posted Nov 11, 2014
Nice place, but you pay for Internet and outdoor parking, so consider that when looking at the price
4 out of 5
Recommended
for Families
by A verified travelerfrom Kings Park, NY

Saturday Wedding

Posted Nov 4, 2014
Cons: Just check the irons at the clean up!
I only had an issue with the iron in the room. Not sure if the previous occupant or someone before them had burned something onto the iron but when I started to iron my husband's dress shirt for our nephew's wedding it stained the shirt very badly. Other than that we had a wonderful time that weekend. It was not our first time staying there and we hope it will not be our last. Thank you. Martha Wyckoff
2 out of 5
by A verified traveler

Disappointed

Posted Nov 1, 2014
Cons: Improve restaurant management
Breakfast was included in our room rate. The wait for breakfast at the hotel 15 to 30 minutes even though there were empty tables and the breakfast was buffet. On the first day we waited. On the second day we just sat down and asked to speak with a manager. No one showed. We helped ourselves, enjoyed ourselves and when leaving gave a server our room number for proper billing. Amenities in bathroom were sparce and not refilled.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 27, 2014
Pros: location
Cons: Don't charge for parking
Person at check in very helpful. Needed more help/better staffing for the fellow selling coffee at the Starbucks. Do not like the parking fee and it would influence if I stayed there again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2014
The hotel was easy to access and convenient. It was clean and friendly. Very pleasant stay.