Double Room, Ensuite (Small)
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Reviews of Black Horse Hotel

3 out of 5
Black Horse Hotel
66 Queen Street, Newton Stewart, Scotland

Reviews

8.2

Very Good

Rating 10 - Excellent. 21 out of 63 reviews" "
Rating 8 - Good. 28 out of 63 reviews" "
Rating 6 - Okay. 10 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 2 out of 63 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
The room and bathroom was spotlessly clean. Comfortable bed. Problem with the T.V,. reception so un able to watch it. Also problem with shower - either scalding hot or freezing cold, no middle area. Parking is easy, right outside hotel with no restrictions. In all, good value for money these days.
Stayed 1 night in Sep 2023

8/10 Good

derek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely property and our room was clearly recently refurbished. (Beautifully). The only point to make is that there is no lift, so accessibility for the less mobile is difficult, but this is just something to know, not a criticism. It’s an old building so just one of those things. Everything else outweighs that.
Stayed 2 nights in Nov 2021

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stop over
I think the Black Horse has had a complete redecorate as every thing was so new,modern and very clean Unfortunately due to circumstances there was no food but plenty of cafe, takeaways, restaurant walking distance Parking was right outside on the roadside and no problems The beer garden at the back of the pub looked magical We will stop again on the ferry journeys
Stayed 1 night in Oct 2021

8/10 Good

Gudrun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 1 night in Sep 2021

8/10 Good

Mitchell

Stayed 1 night in Sep 2021

8/10 Good

Linzie, Earlston

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good size. It was clean and had all the tea and coffee making facilities you would need. The only downside was the room was next to the outside space. You could hear people talking but luckily it stopped pretty early so didn't cause any problems
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
I really liked this place, the room was fine and had everything needed. Parking was easy and free on the street outside and it was very convenient for the town centre. It was much quieter than expected as well with little road noise, or from the bar nearby. The staff I spoke to were both friendly. I can't comment on the food as I didn't eat there, but overall everything was as expected and I would happily stay again.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place my only downpoint was memory foam mattress and single glazed window so you can hear traffic outside
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The room was nice n big bathroom . The mattress on the bed was foam and uncomfortable . We booked hotel n next day after booking the hotel email was sent saying no meals because of covid ? We had dinner in the 2 Hotels just up from the Black Horse on the same street ? ? I don't no why the Black Horse wasn't serving meals. We won't go back to this hotel
Stayed 4 nights in Jun 2021

4/10 Poor

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Never again
Hotel smelled a bit funky. No food being served (don’t know why). Tiny tv with bad reception. Window directly above area for smokers. Wouldn’t stay again. Nobody around in the morning to pay.
Stayed 1 night in Jun 2021

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
hidden gem of a hotel lovely staff too!
Stayed 1 night in Jun 2021

10/10 Excellent

SAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
Based on a work stay the hotel was covid secure, the room was spotless, quiet and comfortable. All staff were friendly and helpful. All in all a great little hotel in Newton Stewart!
Stayed 3 nights in Jun 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Drew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value pleasant and helpful
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
South west 300 stop off
We stayed as part of south west 300 it was a great stop off, very friendly staff. Felt very welcome. Room was nice and clean , had everything you needed, shower room had slight smell (damp?)but clean. Comfy bed , we had windows open as it was hot night, the only down fall was noise/ music from bar till about 12.30 . The room doors are very highly sprung (fire doors) they really bang shut , our very considerate neighbour decided that they would go back and forth to their room about 8 times between 11pm and 2 am .. but not the hotels fault just an inconsiderate prat.. overall great stay , Debbie was very helpful and good laugh.x.
Stayed 1 night in Jul 2019

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ride the Black Horse
Friendly, helpful hostess.
Stayed 1 night in May 2019

10/10 Excellent

Bal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

kevin, milton keynes ,uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refuge from a storm
Had book a room after storm washed me out from a camping holiday. Excellent service, friendly staff and a great room. Over slept is was so comfortable.
Stayed 1 night in Jul 2018

10/10 Excellent

Heather, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience. The rooms were nice, clean, quiet and comfortable. The bathroom was clean. When the staff found out we would be leaving before the included breakfast started they offered us a packed lunch to take with us and it was ready and waiting when we left at 7am the next morning. They went above and beyond!
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celtic Class
Really excellent hotel, with friendly staff and idyllic location
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
My wife and I booked in for a one night stay using reviews from Expedia. It proved to be a disasterous experience. We will not trust reviews again. The hotel appeared clean an Bed not double, probably only three quarter size. Not suitable for two average size adults. My wife is a size 8 and I’m just pushing 10 stone. Stuffy room, no view. Staff smoke cigarettes outside the front door belowyour window and this odour pervades your room. I had to close window but makes room even more clostrophobic as there is no ventilation. , not even a fan. Broadband does not work, well not if you are upstairs in your room.l Cheap, but not cheerful. You get what you pay for I guess. Didn’t wait to try out breakfast. Left that night due to total discomfort. Our WORST experience of an overnight stay, EVER.
Stayed 1 night in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel.
Nice wee no-frills hotel. The bar meals are reasonably priced and filling and the staff are pleasant and helpful.
Stayed 1 night in May 2018

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PLESENT STAY
Nice stay ,Food good car park at rear. Could do with better shower head . Nice warm room and friendly staff many thanks Jim the bathroom man
Stayed 1 night in Mar 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class.
Excellent location, comfortable, spotlessly clean room and superb breakfast. Staff are professional and friendly. Everything a top class Inn should be - you won’t find better.

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Pleasant hotel nice room and very clean. On arrival had to wait a while for keys however and weren't told any information or where anything was. This could be improved.
Stayed 1 night in Jan 2018

10/10 Excellent

REVD D P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT RURAL HOTEL WITH ATTENTIVE STAFF
An excellent stay with well chosen attentive staff, so comfortable - thoroughly enjoyed stay!
Stayed 2 nights in Jan 2018

8/10 Good

tezza, lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome on arrival
Easy to find, staff member greeted us warmly and check in was smooth without any hassle. Bar area warm and welcoming with nice atmosphere. Room clean and comfy bed. Very happy with my choice of accommodation and will definitely consider staying here again.
Stayed 1 night in Nov 2017

10/10 Excellent

jess, cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quaint pub
Stayed here for the night before a cycling event . Fabulous it was too. Very quaint pub decor was lovely , very friendly staff and a lovely room . Breakfast was cooked to order and was one of the best we have had . Would definitely stay here again .
Stayed 1 night in Nov 2017

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were on route to Cairnryan to get the ferry tip Belfast. The hotel was very comfortable and the food was very reasonably priced in the hotel bar. The town has few amenities but we're just needed a stop on route.
Stayed 1 night in Sep 2017

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for exploring the area. Great service and helpful staff. Will definitely be back.
Stayed 2 nights in Sep 2017

10/10 Excellent

Tony, MANCHESTER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
A really welcoming experience to first visit to this hotel. The staff were really friendly. The rooms were all very comfortable. We had an Evening meal in the restaurant which was superb. The breakfast was also substantial. Would definitely use again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and helpful staff
Will stay again when working in the area. Only downside, no desk to work at.
Stayed 1 night in Aug 2017

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Horse break Newton Stewart
Very well placed to explore the local area.. If you are a beer drinker the beer was excellent. Breakfast first class. Evening meal very good. Only slight downside for me was continuous music in the bar - but that may appeal to others
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff very friendly and welcoming, would recommend this hotel and will stay there again without hesitation when next in the area.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean tidy I cant rate my stay high enough
I was visiting family

8/10 Good

Mick, Newcastle on Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black horse Newton Stewarr
Room small but comfortable , hosts very welcoming and friendly , evening meal and breakfast lovely

6/10 Okay

Bob

Liked: Cleanliness
O/N on route to Ferry @ Cairnryan. Bed a little soft on one side, mattress needs turning or replacing. Food excellent, proved by the number of diners, but serving closed early in evening. Staff appeared to be more interested in locals, who sit at bar restricting space to book in. Single room small and a little expensive for B & B

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly updated and comfortable
Lovely and comfortable, very friendly welcome.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely wee hotel, great service.
Impressed by overall standard of refurbishment and enthusiasm of staff. Service and food excellent and as a single traveller often feel neglected - but not here. Single room with ensuite was comfortable and well appointed and beautifully decorated -suggest they up attention to detail though. Small details missed that detract from overall finish- (suggest a member of staff lies down on bed, and sits on loo, and realises what guest sees from those positions!)

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

stephen, Wishaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Had a lovely stay and the breakfast was excellent

10/10 Excellent

Anne, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop off on the way from Belfast to Newcastle. Arrived late but the staff member was very welcoming. Very comfortable room and great breakfast to set us up for the journey. Will definitely stay again!

6/10 Okay

Simon, Tayport, Fife

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant, popular hotel, minor issues, great VFM!
Stayed here on a trip with a friend while we did Photography in the area. The hotel is close to the Galloway Forest Park and there were a number of alternate food options in the area. Hotel was a good honest 3* standard. Service was friendly, helpful and food was of a good standard. Breakfasts in particular were excellent and much appreciated. We didn't feel the need to eat elsewhere for our 3 nights. The twin room itself was clean, albeit a bit cramped. We were located over the bar. We were advised of this after booking, and it was only really an issue for a short period on the Friday and Saturday nights, with loud music very clearly heard in the room. We had accepted this limitation, and it was all off by 11pm on the Friday, and 11.45ish on the Saturday, so not that great an issue. We sat in the Dining Room and drank beer, and the barman kindly disconnected the loudspeaker, such that we could enjoy a conversation, while the busy bar next door enjoyed loud music. So I can't really fault the hotel for these things and it was good to see a vibrant popular, well used pub/hotel. There was a small car park at the back, and wifi throughout. Overall it was well-located, excellent value for money and service and food were of a good standard. There was a slight hiccup in that our room had not been serviced on the Saturday morning. It didn't bother us for the 1 day it happened, so we've given the benefit of the doubt in that it was a simple omission.

8/10 Good

Tim, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect MTB weekend venue
Good position to do the Big Country Ride, and excellent for other other 7 Staines centres. Really friendly staff, and a good atmosphere in the bar. Only issue was being an English guy in Scotland when the Aussies beat England at Rugby, Breakfasts were fantastic, and all the staff are super helpful and friendly