Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
4.1 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cebu, Philippines

Great service, great staff

Posted Oct 13, 2014
Pros: The staff, the location, the friendly service
Cons: The bath in the VIP suite could be more firmly attached to the floor
Location: The hotel is centrally located but in a quiet street by Vietnamese standards. It is a short walk to so many restaurants, spas, bars and shops
Arrived at hotel not knowing what to expect as sometimes the pictures don't match the reality. The hotel met all my expectations, it was centrally located, clean, quiet, the best staff at reception I have ever met. A special thanks to Anh who went out of her way to look after us. The girls on reception would greet us whenever we left or returned to the hotel and they professionally organised all our tours for us. It is not a 5 star hotel, but you are treated like a 5 star guest. The decor is getting dated but the rooms were very clean, quite large and comfortable. The breakfast was fantastic, much more and much better than I could have wished for. Laundry service was prompt and the wifi seemed better on the higher floors. I would definitely stay at this hotel again
1 out of 5
Recommended
by A verified traveler

Posted Jul 10, 2014 on Hotels.com
There is a bar next door to hotel, which played loud music till 4.30am. Complained to reception. Response was nothing we can do about it. The next night was the same.
3 out of 5
by A verified traveler

A budget place ok for £15 a night.

Posted Jul 8, 2014
Pros: Very pleasant staff, good price and well located TV with CNN
Cons: No hot water, tired looking, breakfast ends too early, no shower gel.
Location: A few minutes walk from the beach front and the central tourist area.
A budget place ok for £15 a night. I stayed here for 2 nights in June 2014. The cost for a king sized bed in a decently sized rather outdated room with air con including breakfast for up to 2 people was £15 a night. It is advertised as 2 star and that is about where I would put it. It is well located – near the heart of the tourist area – lots of places to eat with some bars to drink in. BTW if you like clubbing the Sailing Club is modern and lively – full of young backpackers with great music. A local beer was £1.80 a bottle. The clean room had a safe and desk with a bathroom and a shower. The grouting around the bath was less than impressive. In 2 days I never managed to get any hot water despite leaving the system switched on for an hour and running the water for a long time. Shampoo, toothbrushes slippers etc are all supplied but no shower gel and only one small bar of soap. It also had a fridge but no complimentary water. There was a good sized modern LCD TV with CNN available. Wifi is free. The staff are friendly, helpful and want to please. Breakfast was for me, a problem. When on holiday I do not want to have to get up early. They finish breakfast at 9.00am. Second there is a choice of 10 types of main course and 10 drinks. I consider the Guesthouse as fine but I would look to find better were I to return (I paid the same price for a much better hotel in Central Saigon).
4 out of 5
Recommended
for Everyone
by Bradfrom Vancouver, Canada

Comfortable stay with a great manager

Posted Jun 23, 2014
Our stay at La Suisse started out with Duon (the hotel manager) realizing we had paid 610,000 dong for the taxi from the airport. She was clearly angry that we had overpaid, and tried to contact the taxi company but had trouble getting through. Ten minutes after getting us checked into our room, she called up to us and told us the driver was returning to give us 260,000 dong back as the standard charge from the airport was 350,000 dong. Duon was great the whole time we were there, suggesting restaurants and greeting us with a big smile each time we came into the lobby. As for the room, it was a little old and could use some updating, but it was clean and comfortable. The breakfast was tasty, and while it was a la carte, we found we had enough to eat each morning. Also, the beach was only a 5 minute walk away. This is definitely a good place to stay if you want a clean, inexpensive place to stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

super location with very friendly staff

Posted Mar 6, 2014
really liked this hotel right next to centre, but in a lane off main street so bit more peaceful staff extremely friendly, great breakfast
3 out of 5
Recommended
by A verified traveler

Star Service

Posted Feb 21, 2014 on Hotels.com
Hotel was in a good spot, handy to the beach. Room was of decent size, but dated. I guess we were spoilt coming from quality accomodation at Dalat for cheaper price. But customer service from Doan at reception was world class. Amongst other things she made our onward bus & rail bookings and arranged delivery of tickets to the hotel for a couple extra dollars. Only stayed one night. Thank you Doan!
5 out of 5
Recommended
for Students
by A verified traveler

Hotel that exceeds expectations.

Posted Feb 4, 2014
We weren't expecting much coming from the low price range, however we were very pleased with the facilities and service that we recieved whislt staying here. Room was spacious and hygiene facilities were exceptional.
4 out of 5
Recommended
for Business Travelers
by Kaylafrom Calgary

Good place to stay

Posted Jan 20, 2014 on Hotels.com
We stayed here for 2 nights. And arrived after a long night train. The staff were friendly and allowed us an earlier check in once our room was ready which was around 11 am. Room was clean and comfortable. There was complementary breakfast on the top floor which was great you were able to order I meal item and one drink. We were always full and satisfied. There are lots of resturants near by. But not so many Vietnamese eating options which we were hoping for. It a close walk to the beach. And the hotel supplies beach towels at the front desk. We thought it was a good stay we even tried to stay an extra night but had no luck. As they were already full.
5 out of 5
Recommended
by A verified traveler

friendly and convenient

Posted Jan 12, 2014 on Hotels.com
Great friendly
4 out of 5
Recommended
for Families
by Billfrom Canada

Good value

Posted Nov 8, 2013 on Hotels.com
La Suisse is well located just about a block from the beach. The staff were very friendly and the breakfast was not too bad either. We had a balcony room but the other rooms looked to be just fine. We would stay here again.