Ratings based on 134 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Reading.PA,USA

nice hotel ,nice clean beach ,right of center

Posted Jul 7, 2014
Pros: nice beach clean good location hotel is clean and well kept ,will return and stay again.
stay nice ,good breafast buffet ,nice beach and clean hotel is clean and nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent all around....except....

Posted Jul 6, 2014
Make sure you keep time for the pool, they have an excellent infinity pool!
5 out of 5
Recommended
for Everyone
by Jassy from Australia

very happy with this hotel loved the food

Posted Jun 29, 2014
Pros: everything, loved the pool
Cons: no
Location: really good
really happy with the Sheraton lovely food, nice staff and rooms nice and clean
4 out of 5
Recommended
for Couples
by Jean from Sydney Australia

Great hotel great location

Posted Jun 18, 2014
Pros: Location, cleanliness, and of course the service from the staff.
Cons: Staff need to try and speak more English.
Location: Centrally located with markets, restaurants, etc all within walking distance.
Hotel provided excellent service, meals, restaurants etc. Rooms were kept very clean. In the centre of Nha Trang within walkable distance to everything. Beach accross the road with private area for Sheraton guests and huts in or out of the sun depending on requirements. Great big pool area on 6th level with guest services availalble.
3 out of 5
Recommended
for Everyone
by Holly from London

Great Pool & View

Posted May 9, 2014
The Sheraton in Nha Trang was quite over crowded and there were too many children there so it was hard to relax around the pool. The room was ok, however the bed was uncomfortable and the curtains let too much light in. Overall the hotel was ok for what you pay.
5 out of 5
Recommended
for Everyone
by Clare from Nottingham

Relaxing beach/pool trip!

Posted Apr 25, 2014
Pros: Biggest hotel gym I've ever seen, nice room, clean, huge bed, great infinity pool and excellent service.
Cons: Hotel food and drink prices are quite a bit compared to local shops and restaurants
Location: Hotel provides lots of private trips which we would recommend at good value with personal service for the whole day - taking you to non-touristy areas
We booked this hotel for its location, pool and reputation. The breakfast buffet was great - lots to choose from! We did 2 trips organised by the tour desk - Half Day City tour....we had a private driver and tour guide for both of us and were taken to a church, pagoda, temple, beach for Vietnamese coffee and local restaurant for amazing fresh spring rolls, made for us by our guide, while he gave us a beer (cost about £17 each)! The other tour was a day island hopping on a private speed boat, visiting the aquarium, snorkelling and visiting the floating fishing villlage. Again a private tour for both of us cost about £40 each and included a substantial traditional lunch. We had one dinner at the hotel which cost about £25 for both of us not including drinks bit had a great range of food from Indian, Italian, Vietnamese and sushi, plus great desserts. 5 minute walk down the beach (turn right out of the hotel) takes you to the Four Seasons Beach restaurant. Service wasn't the best, but food was great and very reasonable. The Nha Trang Centre is very close to the hotel (5 mins walk, turn left out of the hotel).....has a big supermarket with very cheap food and drinks
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice beachfront hotel

Posted Apr 14, 2014
Hotel is great, across road from beach. Room was alright, carpet did seem dirty though. Great facilities and lovely bar up on the roof.
4 out of 5
Recommended
for Everyone
by Katie from California

nice hotel by the beach

Posted Mar 27, 2014
Pros: location,the bed ,the bathroom with the rain shower and game room for kid.
Cons: Need more people at the front desk.
very beautiful hotel, we love our stay. My kid love the game room and swimming pool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel great beach location

Posted Mar 19, 2014
Pros: Location. Rooms.
Cons: They need to stay on top of their pool cleaning.
Location: Dal Lat visit. Night market. Restaurants/bars.
Sheraton is a very nice hotel with well appointed rooms that comfortably accommodated our family of four. The location is in near the tourist district so easy access to lots of restaurant and services. The beach is very nice and beach service from the hotel was great. The only negative was that the hotel had a beautiful pool and deck about 6 stories up with a view of the beach and nice lounge area but the pool water was so cold and it had too much algae! The pool service did not keep the pool clean and it was greenish water. You didn't want to swim in it. Unfortunate given how lovely the pool is.
5 out of 5
Recommended
for Everyone
by Natalie from UK

Really lovely hotel

Posted Mar 7, 2014
Pros: The beds were SO comfy! The friendly staff.
Cons: The restaurant staff are not even close in politeness to the rest of the staff. We found them quite rude and inattentive
Location: We weren't too fond of Nha Trang unfortunately but there are many day trips available and we took a trip to Dalat - it was a brilliant day!
This hotel is beautiful and the rooms are so comfortable. Our arrival to Nha Trang didn't start off on the best foot, because the hotel had forgotten to send our airport pickup. They were very apologetic but we didn't have any offer of compensation e.g. another hotel in Vietnam offered us a free fruit basket when we had a problem with our room. The staff were lovely and we had a beautiful beach-view room. The room had everything we needed and we were really happy with it. The hotel facilities were all great