8.8/10 Excellent! (3,013 reviews)
Check in on our reservation was 4pm. We got there at 530pm and the room was not ready and it was going to be an additional 45 mins. Unacceptable! When I went back to check in 45 minutes latet, the room was still not ready. The representative at check in kindly changed our room to one available. Unacceptable check in time over 2 1/2 hours late😐
Reviewed on Apr 24, 2024