Ratings based on 572 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler

Very pleasant

Posted Aug 23, 2014
Spent one night there and it was great. Huge rooms!
4 out of 5
Recommended
for Everyone
by A verified traveler

Good resort hotel.

Posted Aug 21, 2014
Pros: Water park
Cons: Shuttle service
Great resort but far from the falls. Great lifeguards and activity planners. Should have free shuttle service to fall.
3 out of 5
Recommended
for Families
by A verified traveler

Waterpark was fun

Posted Aug 20, 2014
The hotel room seems a bit dated but was clean on the surface. It didn't seem well set up for children. For example the soap in the bathroom is mounted very high and far back. My 6 year old had to be picked up to get hand soap for himself. The beds were also open on the bottom (standard metal frame with a bed skirt) so my kiddo crawled underneath and came out with bits and pieces of old garbage. Waterpark wasn't crowded and we had a lot of fun. Decent value. Would stay again because of the waterpark. If you are just looking for a hotel room there are better choices.
5 out of 5
Recommended
for Families
by A verified traveler

Staff was friendly.

Posted Aug 19, 2014
Pros: Location was easy to find.
Cons: Man the coffee bar.
Coffee bar was never manned. Restaurant service was slow.
2 out of 5
by A verified traveler from whitby, ontario

Not worth it for the money

Posted Aug 19, 2014
It was just an average hotel. It was nice enough. We felt disappointed at check in we were promised a triple awesome room as an upgrade. When my partner approached the desk the clerk asked me if he was my husband. I said yes. He went in the back and emerged with room keys. We parked and went to our room excited for an upgrade.On the way to our room we saw doors open with rooms being cleaned and could see big jacuzzi tubs. We were excited. We got to our room and were disappointed it wasn't an upgrade just what we booked. This would have been fine had we not been promised a triple awesome room. We called the desk and was told the gentleman would call us back who had checked us in. I made my son wait for an hour to go to the water park ( a long wait after a 3 hour drive, stops and check in time,for a small child) while we waited for the call. We decided to go swim. The area for toddlers was pretty boring. There's not much for small kids there. The next morning I spoke with the manager. She was really nice but didn't do anything but make excuses.She did comply with my request for a 1 pm checkout which we already thought we were entitled to according to the package we purchased. We took the boys to the pool again. My 10 month old spat up a small amount. We were asked to leave. I talked to another lifeguard She explained the policy that they would have to close the pool to skim, vacuum and shock. However we were the only ones asked to leave and the pool never cleaned. Not worth it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tdot

Good waterpark!

Posted Aug 19, 2014
Long line to check in, but good staff, room was great and the kids loved the waterpark!
4 out of 5
Recommended
for Everyone
by A verified traveler from ON

Lots of conveniences

Posted Aug 18, 2014
Great room with lots of excellent features. Clean and comfortable, but we were located close to the splash park so our hallway was noisy.
5 out of 5
Recommended
for Families
by A verified traveler

A Great Family Expereince

Posted Aug 17, 2014
Cons: Would like access to the room earlier to make it easier for changing and being able to access our things while still enjoying the waterpark.
Location: There were lots of thing at the hotel to do so we didn't need to go to other places
The waterpark was fantastic for our children ages who ranged from 1 to7 years old. It was also great to have a few "extra" activities that the kids could participate in ie Magic show, pool games ect.
4 out of 5
Recommended
for Everyone
by A verified traveler

Less Expensive waterpark

Posted Aug 16, 2014
If you are looking for a waterpark for family fun getaway but on a budget, this may be the way to go in Niagara. The waterpark itself is not that huge but the hotel room is clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

We will be back! BLAST TIME!

Posted Aug 16, 2014
My 4 year old grandson & 34 year old son & his girlfriend & I had a Blast!