Ratings based on 588 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from TO
No commentPosted Sep 29, 2014
Cons: More soap and shampoo. Real coffee.
Location: Shopping and going to the falls are very convenient
Hotel location is very convenient for shopping. And going to the falls
by A verified traveler from West Seneca, NY
ok for pricePosted Sep 27, 2014
Pros: The TV and the people at the front desk
Cons: Paint the place and clean
Location: Casino, Clifton Park and alot of resturants
outside of the place needs a painting and the inside of the room very dirty and spots all over the rug and also needs a painting..Tv was the only nice thing..Bathroom very very small
by A verified traveler from toronto
Bathroom looked nothing like the picture shownPosted Sep 23, 2014
Elevator didn't work when we arrived. Rooms were not good and walks were dirty
for Everyoneby A verified traveler from korea
Good position !!!because..... Close the one outletPosted Sep 14, 2014
Pros: Closed the bus station!!!
Location: Outlet and IHOP!!!
Nice room!!! And closed bus station!!! Closed one outlet . I like IHOP!!!
for Everyoneby A verified traveler from brampton ontario
Nice and quiet place after a hectic drive.Posted Sep 13, 2014
Pros: It was close enough to the falls
Cons: Can not think of anything
Location: We went out to ear and did a drive by night time of the falls
It was nice to relax the pool looked very inviting but did not have time to jump in.check in and out was fast..
for Everyoneby A verified traveler from Midland, Ont.
Good for one night.Posted Sep 8, 2014
Pros: Pool, even though there was no time to use it. Restaurant attached.
Cons: Frig in every room. It is $10 extra for this feature.
Location: Close to outlet mall. Too far from main attractions, Falls, Casino, restaurants, etc. to walk. Had to drive and pay for parking to see attractions.
This was a stopover visit and facilities were adequate for that. Room was clean and spacious and we experienced no overnight noise. Window was badly cracked and was foggy. Obviously an old brake because it had been taped over. This was just a visual distraction however. All else was good. Only ice machine in hotel was out of ice
by A verified traveler from newmarket
Hotel on Lundys LanePosted Sep 8, 2014
Pros: Not too much
Thought we would stay here, somewhat close to Oh Canada eh, dinner show. Price was reasonable. Stains on the carpet and chair made me feel like I was sleeping in a dirty room. Our room was by the elevator which I heard go up and down until the wee hours. Along with a few loud people getting off it. Then there was loud shower? noises above our room at 130 am. Not a great place to get a good night sleep . Checking in, the credit card machine wasn't working, the next day, the calculator paper ran out. I personally would choose a different hotel next time.
by A verified traveler
Don't go by the pictures onlinePosted Sep 2, 2014
Please don't go by the pics that it shows on the web because it shows a very nice and clean facility but its very disappointing once you go there. Hallways and rooms are smelly and carpet is in a very bad shape and also the rest of the hotel. The whole place needs a complete overhaul.
by A verified traveler
Not good at allPosted Sep 1, 2014
The staff wouldn't even talk to me about any of my issues because I booked through Expedia. There were candies on the floor when we checked in and they were still there when we checked out 3 days later.
by A verified traveler from Prince Albert, SK
Shoebox RoomPosted Aug 28, 2014
Location: Red Lobster is a short walk down the road.