Ratings based on 2,108 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Scott from Montreal

Nice hotel

Posted Apr 16, 2014
A pleasant experience. Close to Casino and the falls. Staff are very friendly, price is very competitive. Will surely book this hotel again next time.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Niagara Business Hotel

Posted Apr 14, 2014
Clean room, great that connected to Hilton Hotel and Casino.
5 out of 5
Recommended
for Everyone
by claudio from toronto, ON

Nice hotel, falls view.

Posted Apr 13, 2014
It was a great get away with a bunch of friends. Caisino is just across the street and accessible via a tunnel. We had a great view of the Falls. Nothing else we could wish for.
2 out of 5
by Kyle from Toronto, Canada

Noisy room at night, hard to sleep!!!

Posted Apr 7, 2014
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location near falls and casino.

Posted Apr 6, 2014
Everything you need is located within the hotel. great location.
4 out of 5
Recommended
for Everyone
by EJJ from Los Angeles

Great hotel one block from Niagara Falls

Posted Apr 3, 2014
Pros: Clean rooms, comfortable beds, in room coffee maker. Pool, hot tub, gym on third floor
Cons: Only two service reps at normal check in time. Had to stand in same long line to book complimentary wine tour. Low staffing for off season I guess.
Location: Fallsview Casino, IMAX theater for movie regarding "history" of the falls, on site game room for kids, WEGO bus stop outside door.
After reading some negative comments, my senior husband and I were reluctant to keep the four day reservation. Glad we did. We arrived three hours early on March 25 and immediately were checked in by Ashley. Being seasoned travelers we asked to see the room choices first and were given keys to floors 15 and 17. Both falls view rooms were great but the corner room on 15 had views of the falls and city, so of course this was our choice. Our reservation (two days through Expedia and two days through Groupon) came with $10 off coupons for the exorbitantly priced on location IHOP and $70 off for Ruth Chris Steakhouse, which we took advantage of. Excellent lamb chops and veal chop I might add! We bundled up for the cold and walked downhill to the falls. It is a long, scenic walk. Hint: Take the walkway thru the casino, exiting on Murray to save steps. Take WEGO bus back to be let out either by the Fallsview casino or in front of the Hilton/4 Points Sheraton bus stop. Hint welcomed from previous guests. Park on 5th floor of Fallsview Casino and walk across enclosed bridge to the hotel. Sign up for players card. $5 a day. We never used our car so leaving on day five the parking cost only $10, and not $5 because we had packed our players card so couldn't produce to attendant. Be sure Sheraton removes the automatic parking surcharge from your bill when not using their valet!
5 out of 5
Recommended
for Everyone
by Jim from Guelph

King Bed Suite

Posted Apr 1, 2014
Pros: Clean , spacious room , choice of restaurants .
Location: Walkway to Casino , close to attractions in nice weather .
Room was comfortable and quite spacious . Only the 2 of us but plenty of room for 4 .
3 out of 5
by A verified traveler

Ok hotel

Posted Apr 1, 2014
This was an ok place to stay. Kind of disappointing. Parking is quite a mess. valet is 25 and self is 15. Self parking is across the street from the hotel. The convenient part is that it is connected to the casino and has close places to eat. The washroom was small and did not have shampoo.
4 out of 5
Recommended
for Everyone
by Ronald from trinidad

Close to town area

Posted Mar 31, 2014
Good accessibility to the falls, clifton hill, Fallsview casino and shopping along Lundy's lane.
4 out of 5
Recommended
for Everyone
by TJ from Toronto

Wish I could stay

Posted Mar 31, 2014
Went there for one night but we really wished we could stay longer. Large luxurious room with great city view of casino. Liked that the walkway to Casino was inside, great convenience. Loved the Eastside Mario's, IHOP & Starbucks we accessed from inside the building