Ratings based on 334 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

First time using this brand and loved it

Posted Sep 3, 2014
It was a good base to explore Niagara region being close enough and convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for traveling

Posted Aug 18, 2014
One night in and out. Far enough from the crowds at Niagara and a good size suite for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from wiltshire

Lovely hotel close to Niagara Falls

Posted Aug 17, 2014
Pros: Away from the hustle and bustle of Niagara Falls a 20 minute drive away.
Cons: Room had a small kitchen but no plates or utensils which would have been nice, hotel voucher could only be used in restaurant but not room service.
Location: Easy to drive to Niagara Falls and Niagara on the lake and for driving to Toronto.
First appearance seemed in the middle of a business park but lovely spacious room, great swimming pool and good restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice and clean hotel

Posted Aug 15, 2014
It was good trip and hotel overall. Only 2 things don't like at the hotel. The sofa bed. It is not comfortable at all. Other thing the TV need to be upgrade it.
3 out of 5
Recommended
for Everyone
by A verified traveler from B

The old furniture was the worst

Posted Aug 7, 2014
I had the pull out with two beds. My kids said the beds were comfortable but the pull out was the worst bed I ever slept on. The furniture is old with tube TVs. I'm thinking I just paid $700.00 for this crap. I will not ever return
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Aug 5, 2014
Stayed for 1 night. We have pets, so it was extremely hard to find a decent hotel that is pet-friendly. The rooms were quite large and affordable for that area. Very close to Niagara on the lake and the Falls- about a 20 mins drive. Would recommend this hotel to anyone who is touring the wineries and enjoying sight-seeing in the Niagara area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Will stay here again! And again…and again!

Posted Aug 5, 2014
Friendly & helpful staff…clean hotel…clean & spacious room…great amenities…good food…overall, one of the best experiences we've ever had travelling as a family of 4. We have 2 young children & I'm overly particular about cleanliness; I was very much at ease here!
4 out of 5
Recommended
for Families
by A verified traveler from Peoria, IL

Ontario

Posted Aug 2, 2014
Pros: :Large, spacious suite-type room, great for traveling with kids
Location: This was a quick, 20-minute drive into downtown Niagara Falls, ON
This was a last minute choice on our way through Ontario to Niagara Falls. This is a top-notch facility and was a good selection for a family of 4 (two adults and two pre-teen kids). Only draw back, it was a little difficult to find and our GPS on the smart phone didn't work in Canada. The front desk staff was cordial but not overly friendly. The staff member in the restaurant did a great job helping us place a late night dinner order.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quiet. Very nice staff.

Posted Jul 31, 2014
Very pleasant stay with my family. We enjoyed the pool and the staff was very nice and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Four Points experience

Posted Jul 28, 2014
Pros: Room, nice size
Cons: Put cover to bed and pillows, in addion to the sheets
Location: Not far from Falls
Good! My only comments was related to the pillows. Pillows are very old. Need a change an some cover for protection. We used sofabed and pillows available can not be used, bad shape and looks like dirty pillow