Ratings based on 986 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Satisfied Guest

Posted Jan 26, 2015
Pros: See above.
Cons: No suggestions.
Location: See above.
Nice hotel location - close to the highway, outlet shopping, Niagara-On-The-Lake and other Niagara Region attractions. Fine accommodations - comfortable and clean. Very pleasant staff members. Breakfast is a mix of buffet and cooked-to-order selections. Would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

A Pleasant Surprise

Posted Jan 26, 2015
Quite a new hotel. Lobby, gym, pool, room furniture are in good shape. Free coffee, tea, cookies and fruits in lobby. Friendly and helpful staff. Firmness of bed mattress is adjustable Downside: room a bit stuffy and cold. Location is far from Old Town but right next to the new mall. I would come back for sure.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester, NY

Convenient location and great accommodations

Posted Jan 25, 2015
Pros: Cleanliness and up to date facilities
Location: Convenient to local shopping as well as historic old town N-O-L.
An excellent hotel. Room rates very reasonable for this caliber facility. Will stay again when in area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to shopping and wine tours!

Posted Jan 16, 2015
Pros: Great value; rooms have fridge and microwave. Very pleasing lobby with neat sitting areas.
Cons: Nothing, really
Location: Shopping, wine tours
We stayed overnight after my son's hockey game - up early to visit the mall across the street. Great location of hotel right off the QEW. Very friendly and accomodating staff especially at the front desk.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close proximity to the area attractions.

Posted Jan 13, 2015
The staff was very helpful and friendly. We ordered a meal from room service and it was delivered with a smile by the staff and the meal was delicious.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Great Value

Posted Jan 10, 2015
Pros: Clean, modern, neat.
Location: Convenient right off the highway and across from a rest stop / gas station.
Have stayed here a total of 3 times....summer, fall and winter. It's great for the price.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom St Catharines Ontario

Quick overnight during the holiday season

Posted Jan 5, 2015
Comfortable, quiet room, excellent breakfast buffet and very helpful and positive staff
5 out of 5
Recommended
for Everyone
by A verified traveler

great stay

Posted Jan 4, 2015
at hockey tournament in Niagara Falls and this place beats the heck out of the congestion of downtown N.Falls. Clean. New. Right beside the new outlet mall. Easy on and off the QEW.
4 out of 5
Recommended
for Everyone
by A verified traveler

perfect location for a relaxing staycation

Posted Jan 4, 2015
Pros: Facilities and staff!
Cons: Our only concern was the bed. Although comfy, the sheet did not seem to fit and would lift during our sleep. Also, bed dipped toward middled.
Location: Perfectly located - secluded, so it offered an relaxing, quiet environment yet within a 10 - 15 minute drive to the falls, eats and the outlet mall.
Lovely experience. Staff were excellent and friendly. We did not have any problems with the hotel room or facilities with the exception of our bed. However, I'm sure the dip toward the middle of the bed was no more than typical wear and tear on frequently used items. I would definitely stay at this hotel again and would recommend it to friends/family.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom On

Love staying at this hotel. Great location.

Posted Dec 12, 2014
Really like that you have the option of ordering how you would like your eggs cooked and omlettes are an option. Staff are awesome and everything runs smoothly. Beds and pillows are so comfortable.