Ratings based on 1,214 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
84% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom rochester,ny

Posted Nov 16, 2014
Pros: I liked the size of the suite and especialy the vacinity to all the attractions. Right around the corner to the casino and the falls
Cons: nothing really
Location: We went on the maid of the mist The casino was fun, and we happened to take a nightime walk by the falls and we saw awesome fireworks
the whole experience was great. I just asked my girlfriend of what she would change and she said nothing. A great night and everything was very special
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Great location and hotel for the price Would recommend to all.
3 out of 5
Recommended
for Everyone
by A verified traveler

close to Niagara falls

Posted Oct 14, 2014
Pros: comfortable beds
The room is comfortable , and front desk is nice one night is ok
3 out of 5
Recommended
for Everyone
by A verified travelerfrom holmes county, ohio

Needs TLC

Posted Oct 13, 2014
We were impressed we were right beside Goat Island. Very convenient! The staff was kind and helpful. The hotel it self is run down and needing tender loving care. Replacement of mattresses and flooring were the most noticeable.
3 out of 5
by A verified travelerfrom Chicago, IL

Good location, hotel needs a facelift!

Posted Oct 12, 2014
Pros: Location, location, location.
Cons: The hotel needs a major overhaul. It is very old and outdated. The fitness facility is unusable.
Location: Walking distance to the state park and the falls. Also. Ear the Casino and restaurants.
The hotel is in a perfect location to visit the falls. It's right across the street from the park, and a short walk or drive over the bridge to see the falls. It is also walking distance to several nice restaurants, the Seneca Casino, a Starbucks, and other attractions. We could see the mist from the falls as well as Canada from our room on the 7th floor. The hotel itself however is in desperate need of an update. There are signs all around the lobby and elevators indicating this is planned. They should reduce the price until it is done as in it's current state it is overpriced. The hallways and rooms look like they haven't been touched since the 70's. The fitness facility is shameful. The equipment is old and outdated and is totally unusable. The staff was friendly and called us after we checked in to make sure we had everything we needed...a nice touch. All in all our stay was adequate, but there are other hotels at the same location they may be in better shape and a better value for what you get.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 7, 2014
Not far from the Fall. Good breakfast. Pretty safe community.
3 out of 5
by A verified traveler

NOISY - from the staff not the guests.

Posted Oct 6, 2014
Nicely situated to visit the falls and attend events at the casino. No breakfast and the restaurant coffee was awful. Coffee made in the room was far superior...imagine that. We were there during inclement weather so we were subject to constant shouting and door slamming by hotel cleaning staff. I think they are used to the guests being out and about. The door slamming was relentless and shook our room every 30 seconds.
2 out of 5
by A verified traveler

The room was not clean. No microwave in the room.

Posted Sep 28, 2014
It was an older hotel & not as clean as other hotels we stayed in.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guatemala

Good located pace, confy and clean

Posted Sep 18, 2014
Pros: The close distance to Niagara Falls park
Cons: I would have like to have at least a continental breakfast.
Location: Niagara falls park and Hard Rock Café are a few blocks from the hotel.
Niagara Falls park is a few blocks from the hotel, you can walk from the hotel to the park easily and safe. Hotel has parking and the room was comfortable.
2 out of 5
by A verified traveler

Convenient walk to the falls

Posted Sep 14, 2014
Cons: Rebuild in it's spot.
Not worth the price we payed. Old, dirty, almost got vehicle towed because staff didn't give us parking paper to put on dash. Pool was overly chlorinated and Algiae throughout.. Accidentally left an item in room, called to inform housekeeping, they never had the decency to even return my call... I sure hope whomever got the item really needed it, as it was my sons.. The rooms were tiny and not clean, bedding had stains, cupboard was broken. The only plus was the location to the falls, and the breakfast buffet was very good. But very hot in the dining area!!!!