Ratings based on 864 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
78% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Convenient location, disappointing hotel

Posted Aug 20, 2014
Pros: Location
Cons: Cleanliness.
Rooms were not cleaned well. Had to request a vacuum. Towels were not replenished unless asked. Chlorine smell from the pool emanated throughout the second floor. Breakfast was horrible. Very little selection and very crowded little breakfast room. On the positive side, great location, walking distance to all NY Niagara attractions.
3 out of 5
by A verified traveler

We have to do what??

Posted Aug 16, 2014
Pros: Not much.
Cons: better public relations
Location: OK location but you really need to like walking
We had to change rooms, then the keys only work for 24 hours then you have to have them charged again. What???
3 out of 5
Recommended
for Everyone
by A verified traveler from s

"You pay for the location"

Posted Aug 3, 2014
The room, hotel, and amenities did not equal the price charged. I understand that we were paying for the location but come on Niagra Falls, NY: step it up a bit. The city is filthy and disgusting. There was little to nothing in the way of tourism, attractions etc. I was beyond disappointed with the city of Niagra
3 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Ok hotel fot this money

Posted Jul 19, 2014
Pros: It was a good location
Cons: Breakfast and level of noise from air conditioner
Breakfast was not really a breakfast, just cereal and that is it. Air condition was really load
4 out of 5
Recommended
for Everyone
by A verified traveler

no internet.

Posted Jul 3, 2014
Pros: spacious and nice room.
Cons: wireless internet
free wireless interner. yes it is free but we have to go to the lobby to get internet. So it is not wireless.
Comment from Hotel Management
Jul 8, 2014 by Steve, Hotel Management
Thanks for taking the time out of your busy day to review our hotel on line. I am sorry the wireless internet was not working properly . We have contacted our provider to remedy the situation. Thanks again for your comments as they help us do a better job.
3 out of 5
Recommended
for Everyone
by A verified traveler from Pa.

My husband and grandson enjoyed the indoor pool.

Posted Jul 2, 2014
Pros: The location.
Cons: Bigger breakfast Room.
Location: Not far from Niagara Falls, American side.
Very pleasant experience. Room was clean, had plenty of towels and washcloths, did not have to go down and ask for more.
Comment from Hotel Management
Jul 8, 2014 by Steve, Hotel Management
Thank you so much for taking the time to review our hotel on expedia.. I am very happy you found the Howard Johnson at 4 54 Main Street in Niagara Falls, NY to have clean rooms with plenty of towels and washcloths. Thanks again, we look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

good hotel within 5 minute walk from Niagara falls

Posted Jul 1, 2014
Pros: Very close to the falls, good price, helpful staff, free Wi-Fi with good speed, free parking, free breakfast, indoor pool
Cons: needs to be renovated
Location: the falls are 5 minute walk away, very close to the aquarium and rainbow bridge into canada
hotel is dated, but everything was in order and it was clean. 5 minute walk from the falls. Breakfast could be better: cereal, fruit, pastry, toast, juice and coffee. No eggs, bacon :).
Comment from Hotel Management
Jul 8, 2014 by Steve, Hotel Management
Thank you for reviewing our hotel on expedia. I am happy you found the Howard Johnson at 454 Main Street in Niagara Falls, NY to be clean and have a good location. I will speak to ownership regarding your concerns. Thanks again for your comment as they help us do a better job. We look forward to your next visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2014
Seemed clean but old and worn out. Staff was courteous.
5 out of 5
Recommended
for Everyone
by traveler

Nice American side, walk to everything!

Posted Jun 19, 2014
The staff and all were wonderful, booked a tour, pricey but worth it. Would do it again. I was able to take my 18 year old to the Casino as they have a room there now.
Comment from Hotel Management
Jul 8, 2014 by Steve, Hotel Management
Thanks for taking the time to review our hotel on expedia. I am very happy you found the Howard Johnson at 454 Main Street in Niagara Falls, NY to have a wonderful staff and a good tour. We look forward to your next visit,. Thank You.
2 out of 5
by John from Florida

Low budget hotel.

Posted Jun 16, 2014
This is probably a good hotel for young people on a low budget. It is very close to the falls and you can walk to the falls from this location in 10 minutes. The Front desk staff were OK. The room cleaning staff were friendly. Not much for creature comfort. I stayed here because I could not get another room near the falls at the time.
Comment from Hotel Management
Jul 8, 2014 by Steve, Hotel Management
Thank you for taking the time to review our hotel online. I am glad you found our location to be good and the staff to be friendly. Thanks for your comments as they help us do a better job.