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Reviews of Howard Johnson by Wyndham Niagara Falls

2 out of 5
Howard Johnson by Wyndham Niagara Falls
8100 Lundy's Lane, Niagara Falls, ON

Reviews

5.6
Rating 10 - Excellent. 143 out of 1004 reviews" "
Rating 8 - Good. 192 out of 1004 reviews" "
Rating 6 - Okay. 223 out of 1004 reviews" "
Rating 4 - Poor. 174 out of 1004 reviews" "
Rating 2 - Terrible. 272 out of 1004 reviews" "

5.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with partner
Liked: Staff & service
The rooms were nice and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍😊
Stayed 1 night in Apr 2024

2/10 Terrible

Ghafur

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room we was in it was terrible full off hants 2 day later they changed our room that room was even worser full off Bed Bugs .My childrens Never want to Go Tp Hotel or mothel . I don't think I ever ever going to book with. Wyndham Johnson anymore ...
Stayed 3 nights in Apr 2024

2/10 Terrible

Odette

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No fridge, no microwave, rusted old air conditioning, bright red bathtub insert, cant see if clean or not, rusted heater, dryer had to be replace. Place not lit very well. Mattresses too old and lumpy. Thank god I did not pay the full price.
Stayed 1 night in Apr 2024

10/10 Excellent

Julius

Liked: Cleanliness, amenities
Nice,quiet best for the price
Stayed 1 night in Apr 2024

10/10 Excellent

Tammy

Traveled with group
Customer service very friendly
Stayed 1 night in Apr 2024

2/10 Terrible

Audra Marie

Disliked: Cleanliness, amenities, property conditions & facilities
I checked in fine. Property on outside is very run down. Went to my room after a 12 hour flight and the room conditions was as follows, ceiling tiles most of them extremely water damaged, the front door had raw pieces of wood drilled into the door frame, there was bugs crawling on the floor, up the walls in the bathroom, there’s a corner near the bed that is moldy and had a bug crawling in it. I turned around and checked out and went to a completely different hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Diljot Singh

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay
Stayed 1 night in Apr 2024

2/10 Terrible

VIREN, Woodside

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is falling apart. Beds had hairs on them. Stains everywhere. Damaged interiors. Amateur repairs and patch up.
Stayed 3 nights in Apr 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish there’s more lighting in the room
Stayed 1 night in Apr 2024

4/10 Poor

Juan carlos, Toronto

Traveled with family
Disliked: Amenities
Bathroom is horrible they had leaking or they stull have from upper floors some where and there is a very strong smell of mold.
Stayed 1 night in Apr 2024

2/10 Terrible

simrandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
Very low quality No microwave n no fridge in room Inconvenience
Stayed 1 night in Apr 2024
Response from Himanshu on Apr 6, 2024
Thanks for your response. Sorry for inconvience caused. We would like to inform you we have microwave in the common area/ front desk and have a cooler in the front for keeping your food. Mini Fridge can also be provided on request at front desk.

8/10 Good

Melanie

The heater came on and made a loud sound every 15 mins and kept us up.. also the light in the sink area kept going on and off on its own.. not great as well for a good sleep
Stayed 1 night in Apr 2024

8/10 Good

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice wish there was more options for breakfast since I don’t like waffles or muffins but other than that it’s good
Stayed 1 night in Mar 2024

10/10 Excellent

Deja

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Tiffany

Traveled with partner
Liked: Staff & service, amenities
I loved the location that the property was at. Close enough to the things you wanted to do without being on top of them so you have some separation. The only downfall for this property is that you can tell people live in this hotel full time so there were broken down carbs in the parking lot and people just standing around. Making it a little uneasy. Otherwise nice enough place.
Stayed 3 nights in Mar 2024

6/10 Okay

Alisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Sahibjeet Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Marcus

Business traveler
Disliked: Property conditions & facilities
Needs a new parking lot considering they charge extra for parking
Stayed 4 nights in Mar 2024

10/10 Excellent

Sahibjeet Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property would love to stay again

6/10 Okay

Eve

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service
Overall, we enjoyed our stay at this motel and you get what you pay for. (Offseason Niagara Falls two nights for an all in total of $126 which was the least expense of our Mini midweek March Break getaway. For example, I paid $4 for a bottle of water at a buffet dinner restaurant down the street which is the same price for a whole case of it at the grocery store. Note, it was $8 for a bottle of beer.) The ROOM was clean, no odors. Queen beds were comfortable. Showers were hot. Heating and cooling unit worked. Decor was mismatched and dated (ex. Dusty Rose jetted tub which seemingly worked although we didn't use it). It seems that some guests might have been living there full time or for a long time stays. The first night we were woken up by a very loud argument from above us that went on for a while. Limited cable TV. Free Wi-Fi. No fridge or microwave in the room. STAFF were friendly and accommodating. LOCATION... Across the street was Tim Hortons, Little Caesars pizza, a local pub bar. About a block away from a FreshCo grocery store. For the history enthusiast, just down the street from the Lundy's Lane 1814@@@ war Memorial and battle site. We enjoyed a morning visit they're reading the placards and walking the grounds. The museum wasn't open and there were homeless people living in the area which was sad but a fact of life in Ontario now. It was also only about a 5-minute Drive from Clifton Hill and the actual Falls. The self-serve continental breakfast served 6-9
Stayed 2 nights in Mar 2024

6/10 Okay

Nicholas

Stayed 2 nights in Mar 2024

2/10 Terrible

Jessica

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property should never have been allowed to book people to stay . The tub faucet was hanging off the wall and could move from side to side using one finger . The outside panel of the tub was not supported or glued to the tub and moved. Tiles falling off the walls. The toilet was not bolted down and literally raised an inch went sat upon then the back of the toilet hit the wall when getting up off the toilet then the tank used the wall to support. All Of the ceiling tiles in the washroom where moldy and show stains from excessive water damage. All trim on the bottom by the floor was starting to rot and was very damaged. The trim at the top by the ceiling bowed from water damage. Not one wall clean or had been cleaned in years huge chunks out of walls. Cracked sink and the faucet that you would turn off to run the tap collected water in the handle and would not drain. The bed sheets with covered with hair and dirt and the parking lot was a deep cavern off construction. This property isn’t even suitable for the homeless and they have no care. The cleaning staff asked why we were leaving and they were told because it’s filthy and their responds was “it sure is” .
Stayed 2 nights in Mar 2024

10/10 Excellent

ola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is fantastic. The staff are very professional.
Stayed 2 nights in Mar 2024

2/10 Terrible

Gemini

Disliked: Cleanliness, property conditions & facilities
Room are not same as they were show in the pictures
Stayed 1 night in Mar 2024

10/10 Excellent

Benedicto, falls church

Stayed 2 nights in Jan 2024

4/10 Poor

Sherry

Disliked: Property conditions & facilities
Very old and outdated musty smelling
Stayed 2 nights in Mar 2024

8/10 Good

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price its pretty good, no complaints
Stayed 1 night in Feb 2024

10/10 Excellent

wendy, Altoona

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay for a great price. The employees were very kind
Stayed 3 nights in Feb 2024

10/10 Excellent

MITUL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unforgettable Stay at Howard Johnson Niagara Falls Discover perfection in Niagara Falls at Howard Johnson! From Mr. Arun Vinayak's warm welcome to pristine cleanliness, every moment was exceptional. With outstanding service and a variety of amenities, it exceeded all expectations. Ideal for family vacations, romantic getaways, or business trips. Highly recommend for an unforgettable stay in this iconic city. Book now and create cherished memories!

2/10 Terrible

Olen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

Saaed, Doha

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Samima

It was a good experience
Stayed 1 night in Feb 2024

4/10 Poor

Nilangbhai

Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Aileen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a nice experience great deal and staff are so friendly and nice

6/10 Okay

Debbie

Liked: Staff & service
Heart shaped tub
Stayed 1 night in Feb 2024

10/10 Excellent

Ahmed Shariful

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice place.
Stayed 1 night in Feb 2024

8/10 Good

pro.abhi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice, Staff is great. Morning breakfast is very basic with limited options. No complaints at all. Over all I enjoyed my stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff had good customer service. The room could have been cleaner, but it was not too bad. There was also some minor damage throughout the room. (peeled paint, cracked baseboard, etc.) Good value though. I would stay here again.
Stayed 1 night in Feb 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being an older motel. Cleanliness was good, but could use some new mattresses
Stayed 3 nights in Jan 2024

2/10 Terrible

MICHAEL

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for jetted tub, didn't work! Mgr said nothing he could do. Parties going on all night. Worst night ever.
Stayed 1 night in Jan 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 5 nights and staff was very friendly. Maids were also friendly. Property was clean and affordable and close to everything i needed. Will stay again.
Stayed 1 night in Jan 2024

8/10 Good

Cleve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Tom

Traveled with family
Disliked: Staff & service, property conditions & facilities
Older outdated rundown motel. Needs lots of work. No signal on tv. Wrong kind of salt used on stairs. Service Dog feet were hurting from excessive coarse salt. No ice bucket. Breakfast was terrible. It was fairly clean.
Stayed 1 night in Jan 2024

2/10 Terrible

Jason

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a motel and we were expecting a hotel. They gave us a room at the far end where people lived. The residents would sit outside smoking. They had empty coffee cans outside those rooms for cigarette butts. Bikes and strollers everywhere. Inside, the room had a crack along the whole ceiling. Heat was not on when we got there and the room was freezing. It was a window unit and could see all the way outside as it wasn't sealed around the unit. Missing knobs on cabinets. Absolutely disgusting and disappointing for a Howard Johnson. I will never go there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jainam

Liked: Cleanliness, staff & service, property conditions & facilities
Good property

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Marines

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Nicolle

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had asked for my room to be clean in the morning. Came back around 3:30 it still hasn’t been touched. Then finally came after 4 asked us to leave to clean the room and we were leaving again in like 45 minutes but they said they couldn’t wait that long. Gave us new towels and carried on. Jets didn’t work in the tub, my son got Al allergic reaction to what they use on the sheets and pillow cases to clean.
Stayed 2 nights in Dec 2023