GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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City view room with two beds
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Fallsview room with two beds
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Deluxe room with jetted tub
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Michael's Inn By The Falls is across the street from the Niagara River and the Bird Kingdom aviary, and about 300 meters (328 yd) downstream from the Falls. The Casino Niagara and Fallsview Casino are 3-4 blocks away.
This smoke-free hotel features an indoor pool, a children's pool, and a spa tub, as well as a sauna and a fitness facility. Child care is available. The hotel's restaurant serves breakfast and dinner, and includes a bar. Guests enjoy complimentary wireless Internet access in public areas and a 24-hour business center. The lobby includes a fireplace. Parking is available in the hotel's lot for a fee. Extended parking is available. RV and truck parking is also available.
Rooms
The 4-story Michael's Inn by the Falls has 130 guestrooms and suites with city, river, or Falls views. Decor and amenities vary, but all offer cable TV with pay movies and telephones with voice mail. Bathrooms include shower/tub combinations and hair dryers.
Room Amenities
Dining
Embers Open Hearth Restaurant - Casual ambience. Breakfast served. Bar on site. Warm-weather dining on terrace facing river gorge.
Room service available to guests during limited hours.
Recreation
Michael's Inn By The Falls has an indoor lap pool, wading pool, spa tub, and sauna. A fitness room overlooking the pool contains stationary bicycles, a treadmill, and a weight machine.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Michael's Inn By The Falls
of guests recommend
out of 81 reviews
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Showing 1 - 10 results (of 81) · See more Michael's Inn By The Falls reviews
“Would not stay there again or recommend this hotel”
We read the on line reviews before booking so we checked in without high expectations. We were looking for a budget priced room within walking distances of the Falls. That's what we got! The front desk staff were not very friendly and did not go out out of their way to improve our stay. The advertised free parking is no longer free. There is now a 10 dollar charge with tax. No offer made to waive the unexpected charge. We arrived early, but no offer to allow us to check in early or use the parking lot prior to our check in. Our room was clean, but there was a bad musty odor in the hallway on the first floor. There was a small pool and gym but the doors were locked. The posted sign on the gym door stated in was open at 6:00 AM. At 7:30AM,the door was still locked. My husband called the front desk to ask if someone could open the door so we could use the gym. We were informed the doors would be opened at 9:30. The free parking, gym and indoor heated pool were 3 reasons we selected this hotel. Weak! We checked out! The parking lots were empty both days.I wonder why! We would not recommend this hotel or stay there again! There are too many other quality hotels in the area. The falls were great!
“Terrible customer service”
Liked the fact that they had pay movies which are not available at most moderately priced locations, and the location is awesome for walking to casino niagara and balconies are a plus. But the staff look like they cant stand to be there, they nickle and dime you for everything and really they might as well roll their eyes when you talk to them. This is the second time I stayed here, I kind of forgot the rotten customer service then it all came back to me when I arrived. Everything is very very dated (they even still use glass cups in bathroom but they have calcium rings eww), and you can tell they just dont take care of things anymore.
“Wonderful location, short walk to falls”
I was very pleased again. This was our third visit to Michael's Inn. The location can't be beat. It's right on the path to the falls and when you consider the free parking, it's the best deal in the area. The pool and hot tub were well maintained and clean. They do have a fitness room, but I did not use that. The only meal we had there was breakfast and it was good. I know they serve other meals, but we spent the core part of our days at the Falls themselves or at other attractions in the area. Using the parkservice buses, we did not need our own car at all. I had read an earlier review saying to request rooms not on the first floor, so I can't say what a first floor room is like. Our second room floor was perfect. Half of the rooms have a view of the gorge. We did not request a room with a view.
“FOR THE PRICE VERY CLEAN AND COMFORTABLE. GOOD BREAKFAST”
THE LOCATION WAS GREAT. HOTEL IS OLD BUT VERY CLEAN AND COMFORTABLE. STAFF WAS VERY NICE. BREAKFAST WAS VERY GOOD AND GOOD PRICE. WOULD RECOMMEND THIS HOTEL.
“wish I had gone somewhere else”
needs updating, bad smell throughout. NOT a 3 star hotel
“Great Time At Michals”
Michals was smack dab right in the middle of everything. I had a good time while staying there. The staff was friendly and helpful. We walked everywhere from Michals since it was close to everything. Plus its right next to the USA bridge. I would recommend this to anyone.
“Needs an update and a good cleaning”
My husband and I stayed here based on other reviews, but were EXTREMELY disappointed when we arrived. The hotel -- or motel, really -- is very run down. There were someone else's dirty towels underneath our bathroom sink when we arrived. And they were still there when we left after staying two nights. There was no fitted sheet on the bed, and the flat sheet was stained and worn thin. It came off in the night and left us sleeping on a disgusting yellow mattress. We travel all around the world and don't stay at terribly high-end hotels or anything, so it's not that our standards are too high. We were looking for a comfortable, modest, clean room and got dirty towels, cobwebs and a insect graveyard on the balcony. The only two positives: 1) the front desk folks are helpful and nice, and 2) it is a five-minute walk to the Maid of the Mist.
“If you want a good pool this is where you should stay”
This hotel is locate just feet from the Rainbow Bridge. You can walk to almost all of the attractions. It has a wonderful heated indoor pool, hot tub, dry sauna and exercise room. The hotel itself is old and in need of repair. Free parking is the only bonus for staying there. No free breakfast or tour deals. However, we return back to the hotel a few times each year.
“perfect area to stay, I will be back”
The staff of the hotel was very friendly and accomodating. They knew the history of the area very well and always took time to point out other places of interest. The pool and spa was a delight especially after a full day of walking around. This was our first visit to the Falls and we will be back. The location, the staff, and the price of a room at Michaels cemented our plans for a return. I most certainly would recommend this hotel
“unpleasant smell in the room”
Old hotel. It needs maintenance repair.
Showing 1 - 10 results (of 81) · See more Michael's Inn By The Falls reviews
5599 River Road Niagara Falls, L2E 3H3 Canada
Nearby Points of Interest
Location Highlights
The preferred airport for Michael's Inn By The Falls is Buffalo, NY (BUF-Buffalo Niagara Intl.) - 32.6 km / 20.2 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Niagara Falls, Ontario, Canada: Big attractions accompany the big falls experience in Canada. Fallsview Indoor Water Park, one of the continents largest, sits at the foot of the Rainbow Bridge. Nearby, MarineLand Canada features killer and beluga whales. Gamblers can chose between Casino Niagara and Fallsview Casino Resort, one of Canadas largest. On a clear day, visitors can see Toronto atop the 520-foot Skylon Tower.
5599 River Road Niagara Falls, L2E 3H3 Canada
