Ratings based on 3,025 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
82% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.7 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Sep 15, 2014
I had an amazing time when i was there hotel was beautiful bed not so comfy felt like i was sleeping on wood boards hence oak hotel lol. The View was breath taking. Over all great stay
3 out of 5
Recommended
for Everyone
by A verified traveler

Some good some bad

Posted Sep 11, 2014
Pros: location
Cons: mattress shopping
Room was clean, bed was hard. They reluctantly moved us to another room when our ac did not work. The maintenance guy was awesome!!!!!!!! He was very accommidating. Parking was $20 a day!!!!!!!! Im sure that was in the fine print somewhere. Welcome to tax the crap out of you Canada!!!!! The staff should explain more about what the hotel offers for services. I guess they have a shuttle, not really sure what it does or where it goes.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very close to falls

Posted Sep 9, 2014
First time stay was very clean but one problem no fridge
4 out of 5
Recommended
for Couples
by A verified traveler

weekend away

Posted Sep 8, 2014
Pros: views of falls--handy to casino
Cons: could be a little cleaner around the edges--lobby etc
Location: beware of the tax grab in Niagara Falls--added to all bills
upgraded to lovely corner room with spectacular views of the falls Was a little shocked that they add 20.00/night for parking and 20.00 per night for something called an event tax
4 out of 5
Recommended
for Everyone
by A verified traveler

Amazing view!

Posted Sep 8, 2014
The view of the falls was amazing! We had a king size premier room with jacuzzi! The room was beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler

View of Niagara Falls and close to Casino

Posted Sep 5, 2014
Very nice hotel. It has a view of Niagara Falls and is within walking distance of the Casino. We had a "handicapped" room which had the bathroom equipment with hand rails and a nice large walk in shower. This room was on a lower level so it didn't have the best view of the falls but it was still a great "river" view. It is within walking distance of the Casino or less than a $5.00 taxi ride to get you from door to door.
3 out of 5
Recommended
for Everyone
by A verified traveler from Hawaii

Very Dated room no amenities but Nice view.

Posted Sep 4, 2014
The view from the room was beautiful it helped to try to forget that the room is very out dated from the furniture to the carpet and drapes and comforters all from the late 80's at least looked that way...the bathroom tub is incased with an overlaid fiberglass panels surrounding all 3 walls and to include the ceiling giving you the feeling that you are in a cave trying to shower. There is no continental breakfast offered and no fridge or microwave in the room. Wifi is free but very slow. The lobby was inviting. Hotel is very close to the falls and being on the 8th floor it made it nice to see every moment we were in the room I am sure if we were higther up the view would have been even better but any lower our view would be cut off completely by the trees that grow closer to the falls. All in all we did enjoy our stay at the hotel and would stay there again if in the area but choose a way higher floor with a fridge and microwave and hope they get better Wifi.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff and excellent view!

Posted Sep 3, 2014
Pros: The view of the falls. The excellent staff.
Cons: A later check-out time would be nice!
Location: Obviously the falls, casinos, restaurants, and other attractions in Niagara Falls.
As soon as we got there, the staff was awaiting to help us with bags and check-in. They were very pleasant and helpful. We got up to our room quickly and first noticed the excellent view of the falls. The room was clean and comfortable. The bathroom had this space-pod like bathtub/shower... we found it more funny and interesting than anything else. Would definitely stay here again!
1 out of 5
by A verified traveler from W

Moldy and decrepit

Posted Sep 3, 2014
Dark hallways with paint coming off the walls, chasing moths at night in the room, very disappointed
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, Mi (US)

weekend stay

Posted Sep 3, 2014
Pros: Location. Supreme!!! Prepaid parking is also recommended. Parking is tight and at a premium.
Cons: Pool area was small and hot tub could use a major upgrade.
Staff was friendly and very helpful as a new comer to the area. Hotel couldn't be at a better location. Right at the falls with the tram that takes you down to the falls within foot steps. Restaurants and casino all within a quarter mile walk as well!