Ratings based on 715 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom ontario, Canada

Nothing "Quality" about this hotel.

Posted Jan 27, 2015
I can't believe I actuay bared 2 nights here! I heard every conversation in the halls & adjoining rooms. Daylight shining into the hallways through the door perimeters. Stained carpets & ceilings. Lobby reeked of tobacco smoke from the smoking room adjoining the hotel bar. Wouldn't even think about eating in the hotel restaurant. And this was the preferred hotel for the Niagara Sportsmen Show? I will definitely never return.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Syracuse, NY

It is a dog-friendly hotel, which was great.

Posted Jan 26, 2015
Pros: It was a very clean room. The beds were very comfortable. What we liked the best was that you could not hear anyone around us. Peace and quiet.
Cons: There were not many outdoor things we could do. The galleries were closed except one that was recommended to us but was really not worth going to.
Location: Since it was winter time with single digit temps, we couldn't walk very far. Though we did make it to the falls and back w/o freezing.
We needed to get away and relax. The hotel provided that with a lounge onsite where we watched the SU Basketball game. The food was delicious and the bartenders extremely nice.
5 out of 5
Recommended
for Families
by A verified travelerfrom Altoona,Pa.

friendly hotel near casino & falls

Posted Jan 20, 2015
Pros: spacious...location...pet friendly
Cons: More parking (although they did provide off property garage free)
Location: casino & falls
Accepted our dog very nicely. Treated her as if she were theirs (staff).Enjoyed the hot tub! We bought the breakfast buffet. It had very nice variety.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

Nice hotel

Posted Jan 20, 2015
Location: Niagara Falls
Nice hotel, clean, safe, short distance from the falls. Good gift shop in the hotel lobby as well.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rochester,Ny

great stay

Posted Jan 18, 2015
It was great stay there I really enjoyed my time there. The staff was great and helpful they weren't rude at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Jan 12, 2015
The staff at this hotel were great. Will be back again. Thank you.
2 out of 5
by A verified traveler

Posted Jan 7, 2015
Pros: Location
Cons: Facilities
Location: Falls, Casino, Culinary Institute
The whole town is relatively close walking distance. The casino and falls are the main attractions and the hotel is between the two. The hotel isn't the cleanliest or most updated, but the staff is all nice. The bar is a great place to gather with friends and other travelers.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ON

It is nice

Posted Jan 5, 2015
This is good for one night if stay longer it's not comfortable ...
2 out of 5
by A verified traveler

No parking available onsite & no maid service

Posted Jan 4, 2015
We stayed January 1-3 and we didn't receive maid service at all on Friday January 2nd. We went out for a late dinner Fridsy and got back to the hotel at 10 pm only to find no spots available. My 15 year old daughter asked twice at the front desk (the directions she got the first time didn't get us to a lot but I cannot say if that was her listening skills or bad directions) while I idled in the full lot to find out we had to park 2 blocks away. Little unnerving leaving my car in the mostly empty parking garage not to mention the walk back to the hotel. Comes down to getting what you pay for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2014
good for the price. location, location, near to the Fall.