Ratings based on 895 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.5 Service & staff
3.9 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom cleveland
Parking and other feesPosted Dec 24, 2014
Tricky place has parking and other hidden fees. Hotel Is Nice otherwise.
for Everyoneby A verified traveler
Posted Dec 6, 2014
The room was clean and the staff were very friendly and I was pleased with the hotel and my stay there. I am not used to paying for things like parking in the hotels lot and facility fees still don't know that those are and then HST other taxes but on checking most hotels there charge for parking and those other fees so you can figure on having to pay those after the room and room tax you are paying.
for Everyoneby A verified travelerfrom Alden ny
Room was too hotPosted Nov 16, 2014
Had light switches that didn't turn anything on and outlets that didn't work
for Everyoneby A verified travelerfrom New York
Good deal on this hotelPosted Nov 10, 2014
Was in for a weekend, this was the cheapest "3 star" hotel. Rooms were standard, beds were very comfortable, staff was helpful and nice. This hotel meets the standards nothing fancy, which is why I suppose the previous ratings were 3 stars.
by A verified traveler
Posted Nov 4, 2014
The room was only clean on the surface. The overall condition of the facilities was fairly run down.
for Familiesby A verified travelerfrom Wollongong
Cheap per night but watch the extra fees!Posted Oct 27, 2014
Pros: Room reasonable, clean and pool good.
Cons: Very poor lighting - difficult to read with lighting provided. Include all fees in initial cost - you have to pay them anyway!
Location: Not by the falls but good central location.
Comfortable room and indoor pool was loved by the kids. Coffee maker provided but only one coffee bag and one decaf between 2 adults. No good if each wants a coffee and both want coffee or both want decaf! Went out and bought our own coffee and filter bags but the filter bags were taken / removed??? by room service the next day. Is this to support the extremely expensive coffee available in the shop in the lobby?? Very unimpressed. Otherwise ok but watch the fees. You can avoid the car park fees by parking in the shopping centre car park across the road.
by A verified traveler
Room reviewPosted Oct 20, 2014
The room was clean . But the television never worked. Had to pay an extra 20 dollars for parking . That is total bull , it's there parking lot and I all ready paid for the room should NOT have to pay extra for parking!!!!!! Don cherrys sports bar was terrible !!!!!!! Never go to either of these places agian
for Everyoneby A verified travelerfrom Toronto
Nice hotel. Good location.Posted Oct 13, 2014
Needed a place to stay after going to a show in Buffalo. This hotel was a good price and the room was clean, big and comfortable. Also, the location is across the street from the outlet mall. This makes for easy and great shopping.
for Business Travelersby A verified traveler
Wonderful!Posted Oct 11, 2014
Pros: The size of the room.
This hotel was wonderful and with the restaurant we had all the comforts of home. On our way back home we plan on staying here again. Just a great place!
by A verified travelerfrom london
Not a good dealPosted Sep 28, 2014
After parking and service fee charges this was not such a good deal with expedia! Hotel was noisey and needed some improvements very tired looking the ceiling in the room had water damage and was in need of repair. Walls are paper thin it felt like the neighbour was in our room with us! Not pleasant at 2am!!