Ratings based on 392 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and good staff

Posted Aug 28, 2014
The folks at the reception desk were very friendly, we got a nice room that faced the falls, even though the falls is not visible from the hotel it was perfect for watching the fireworks. Lots of places to eat and variety as well. Good service for the money spent staying here.
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome Hotel Seneca Casino

Posted Aug 25, 2014
Pros: Everything was amazing
Cons: na
Wife and I stayed here for the night and we were extremely surprised on how amazing our room was. The bathroom was huge, as well was the room itself. We will definitely be staying here again in the future.
4 out of 5
Recommended
for Couples
by A verified traveler from Long island New York

perfect location to the falls

Posted Aug 25, 2014
overall the hotel was very nice and the location was perfect. good resturants the Cannadian side was very busy and load all about kids
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Fl

Great hotel near Niagra Falls.

Posted Aug 25, 2014
Hotel and casino were great!!!!! Within walking distance to Maid of Mist and Goats Island
5 out of 5
Recommended
for Couples
by A verified traveler

Worth it!

Posted Aug 24, 2014
We stayed for our second honeymoon. The room was much larger than other rooms we've stayed in. The staff was courteous and cared about your needs. The hotel was close to Niagara Falls. you could walk to the falls if you wanted. The Casino was clean and the staff was nice. It took awhile to get drinks on the floor, but thats to be expected.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

would go back

Posted Aug 21, 2014
Pros: The room was nicely set up. I need the use of the refrigerator and the safe was handy.
Cons: Nothing off hand, as it is a fairly new hotel. I would ask to be away from the elevators, as they are too noisy with all of them moving all the time.
Location: Nicely centred to the falls and parks.
We were only there one night, we would stay again in a snap. We enjoyed walking around but we would go earlier to see the stores. The "three sisters" restaurant was small and comfy, we had dinner and breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable stay

Posted Aug 18, 2014
Very close to the falls and rooms r very comfortable had an amazing experience with family
5 out of 5
Recommended
for Couples
by A verified traveler

Very clean and the staff were amazing.

Posted Aug 18, 2014
Pros: clean and friendly staff
Location: Lots of shopping and resturants
Wonderful staff and the room was amazing. The walk in shower was big enough for 3 people and the fridge was a bonus. Lots of tv channels and having a Tim Hortons on site was good.
3 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

August trip

Posted Aug 15, 2014
Pros: Location, staff, restaurant, casino
Cons: Not assigning rooms next to the elevator
Location: Maid of the mist
Upon checking in, our room was not ready. I asked if there were any rooms ready. I was told the 21st floor had a room but near the elevator. My husband has difficulty walking so I thought that would work. It was worse than I could imagine. The room was the same wall as the elevator. The noises were like a train going thru our room. I did complain and said we should have been told more than NEAR THE ELEVATOR. the room was part of the elevator system. Although there was a credit on my room charge, I should have been told more upfront. Those rooms should not be assigned, they are that bad. Yes, we could have moved ( although they were sold out)but it was too difficult to think of packing and unpacking. The noises ruined our trip and the sleep we lost. Otherwise the room was very spacious and the staff very kind.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Nice hotel on US side of the Falls

Posted Aug 15, 2014
Pros: Free valet parking for guests and free wi-fi.
Cons: Guest services - we asked for directions to and experiences with local attractions, and it was like no one had ever asked before.
Location: Right in town. Easy to walk to Niagara Falls Park and local restaurants. You can walk to Canada too, but we found it easier to drive.
This hotel exceeded my expectations. The room was clean, the decor contemporary, and the staff was friendly. Families traveling with children should be aware that there are times when you will want to cross the casino. An unaccompanied minor cannot do this. But the security staff was prepared and knew the drill, so it wasn't a big deal.