Ratings based on 1,224 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

decent for a short stay. nice for families.

Posted Sep 8, 2014
easy check in and out - friendly staff. bed was a little hard - room was clean. not enough blankets in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, on

Nice clean hotel with friendly staff.

Posted Sep 7, 2014
The hotel was very close to all the attractions. It was clean and the beds were comfortable. Would definetly recommend this hotel if your visiting Niagara Falls.
1 out of 5
by A verified traveler from Montreal

Found a huge dead fly in the coffee machine

Posted Sep 4, 2014
Found a huge dead fly in the reservoir of the coffee maker after using it several times to make hot water for my children. Nearly vomited upon finding it! A new staff make a mess of my waterpark tickets!
5 out of 5
Recommended
for Everyone
by A verified traveler from kanata

Very nice great for family

Posted Sep 3, 2014
Hotel very friendly good service Clean rooms Our 2 year old wetted the bed called hotel clerk had room service In 5 mins with clean sheets)
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice facility, close to waterpark, and falls

Posted Sep 1, 2014
Good experience, clean room, and close to the falls and entertainment area. Family enjoyed it.
3 out of 5
Recommended
for Everyone
by A verified traveler from nl

Close to all everything but the hotel rm smelled

Posted Aug 29, 2014
Was disappointed compared to the pics online to the actual rm can't open Ur currents without everyone seeing in Ur hotel rm how it's set up like a motel outside Ur door and it looked clean but did not smell clean :(. Parking should also be included !
2 out of 5
by A verified traveler from gta

Run down

Posted Aug 25, 2014
Very run down. Room smelled bad. Paid for 2 nights but couldn't stand the thought of spending another night there so we checked out early.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Clean family friendly hotel

Posted Aug 25, 2014
Very impressed with the maid service! Clean rooms, easy check in. It is in walking distance of all the attractions. Convience store located across the street from hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Posted Aug 22, 2014
Great hotel, staff was very polite and helpful. I will definetly go back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Great location, great room, helpful staff

Posted Aug 19, 2014
Pros: Helpful staff, clean, comfortable rooms
Location: Close to water park and casino
Booked three rooms for group, enjoyed our stay, great hotel.