Ratings based on 1,509 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver BC

Nice & kind hotel

Posted Mar 25, 2015
Just right off from the main road but not far from the fall. 10 minutes walk. Most of people inculuding front desk are so nice. Restaurant AG is very romantic and serves quality dishes. Only complain if I have say are vaccuming on the floor. If they put sleeper in the closet will make better condition. Overall it is good place to be.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario

Posted Mar 24, 2015
The room is big but noise isolation is bad. You can hear people from the second floor easily.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton On

The time I spent in Niagara Fall was memorable

Posted Mar 24, 2015
Fantastic Staff, my room was so beautiful. I didn't want to leave it. And breakfast in bed was a terrific treat.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Impressive!

Posted Mar 23, 2015
Pros: The room was fabulous!
Cons: I wanted to do a massage at the spa, however they were really booked up. They could possibly advise customers to call and book three days in advance.
Location: Tim Hortons near by, which is good for tea and other small snacks. Very close to other restaurants - Boston Pizza, Kelseys etc.
I really enjoyed staying at this hotel. I was surprised when I entered the room, as it had a full wall fire place and the washroom shower was simply amazing! Place was clean, and very central to all the attractions. Staff was helpful and kind.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto, On

Weekend get away

Posted Mar 23, 2015
This was an amazing get away, I highly recommend the facility. BEAUTIFUL architecture! Although it is not on the strip it is one block behind it, and three from down town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Romantic escape

Posted Mar 21, 2015
Celebrated our wedding anniversary was a special weekend spent in a hotel for couples only. Off the beaten path but beautiful rooms still close to Niagara activities. Restaurant on site superb.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Toronto

Excellent Hotel for Couples

Posted Mar 16, 2015
Pros: Jacuzzi and breakfast in bed
I love this hotel... it is specifically catered to couples that seek a romantic night or trip together. Although it is a little pricey but it's all worth it with amenities such as jacuzzi and breakfast in bed. Highly recommended for couples seeking a romantic night together.
5 out of 5
Recommended
for Couples
by A verified traveler

Mini vacation

Posted Mar 15, 2015
Pros: Peaceful, excellent service, the AG restaurant out of this world, location, and most of all the spa.
Cons: Replace all pillows. Provide slippers. Cigarette butts everywhere in front not very welcoming. Fix concrete in main entrance.
Staff and service were FANTASTIC! Love our suit.... spacious and beautiful. .
4 out of 5
Recommended
for Couples
by A verified travelerfrom Totonto Ontario

The best accomendation for couples

Posted Mar 14, 2015
Pros: A Large room. Great Jacuzzi.(for 2 people) Modern design. Breakfast included. Close to Niagara falls, casino, and a lot of restaurants.
Cons: I wish there are some choice for gluten free food. Also, Blanket was very heavy and it is very difficult fall a sleep for me.
Location: Niagara falls, Casino, a lot of restaurants.
We stayed in Sterling Inn & Spa right before March Break. We were very happy to stayed there, however, If you stayed the place as " a Hotel" You might not be satisfied with their services. For example Not good points There is no Hair dryer in the room. There are a shampoo, a conditionar, a body soap, but no a razor, slippers,a comb. no teeth brush,
3 out of 5
by A verified traveler

Nice hotel. With a problem that annoyed me

Posted Mar 13, 2015
Overall was a good stay even came back the next day. Just dissapointed to hear the people in 207 that they had a gross smell to there room which was previously (208 we got put in there) and we could smell a weird smell as well so kind of upset at the fact that the employees of this place would do that. Feels like they just passed it on to us.