Ratings based on 818 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good cheap hotel

Posted Nov 18, 2014
Great for a night or a weekends stay. 20-25min walk from hotel to the bottom of Clifton Hill.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Erie, PA

Posted Nov 17, 2014
The staff were nice and the facilities were great condition for the price. The bed was pretty comfortable and overall we had a pleasing experience. I was disappointed in the parking fee spung on us at check in and then was even more disappointed when they added 2 more dollars when we checked out for tax for parking...seemed kind of ridiculous. Otherwise, I was pleased with the stay and would definitely be a choice for our next stay in Niagara Falls.
3 out of 5
Recommended
for Couples
by A verified traveler

Good Price

Posted Oct 21, 2014
Staff are okay and the room is clean. Price is cheap, but service is okay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Over Night Trip

Posted Oct 20, 2014
Had a great, comfortable time! Really fair prices!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Norfolk

No television guide

Posted Oct 18, 2014
Pros: I liked the room and the area.
Cons: get the channel with the TV guide
The room was very nice and clean and the staff were pleasant.Very disappointed in the television service. I have never stayed in a hotel/motel or Bed and Breakfast that there was no TV guide. All that was supplied was a piece of paper that listed the names of the stations. Therefore there was no way of knowing what was on television at any time of the day or night. Even when you switched channels there was no way of know what was on the channel as it did not give any titles of the program or when it started. Most inconvenient to say the least. I called the desk two different times and they did not seem to know this and asked a supervisor The supervisor just said that is the way it is. What the heck. You would think that we were staying somewhere in a developing country. For this reason, we will never stay there again.It may seem minor but when you do not go out to bars or movies and just want to stay in the room and relax and watch a good movie and have no way at all to know what is on, it is not very nice. Strangest thing that I have ever witness at a hotel/motel.
3 out of 5
Recommended
for Everyone
by A verified traveler

The hotel was very nice and very comfortable

Posted Oct 15, 2014
My experience there I have no problem it was very good
4 out of 5
Recommended
for Families
by A verified travelerfrom Toronto, ON

Manager and Staff

Posted Oct 15, 2014
Pros: Had a mini arcade, pool, thread mill room and convenience store inside
Cons: Quality of their carpets
Location: Indoor Skydiving, Tattoo shop, Souvenir shops, Casino, around 15 minutes walk to Clifton Hills
Staff was very helpful providing all the necessary information needed. The manager of the hotel, Jason, was very helpful and addressing our needs as a family if there were any adjustments that needed to be done with our booking.
1 out of 5
by A verified traveler

Filthy hotel room

Posted Oct 14, 2014
Room was filthy!!! Tub had hairs in it!! Crumbs on carpet. Will never stay there again!! Maid did come and clean tub out when we complained and even she said it hadn't been cleaned properly.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Good price for what we got

Posted Oct 12, 2014
Oct 4/5 - one year anniversary We didnt really spend that much time in the room since we arrived at almost 7pm on saturday, went out to clifton hill, and checked out the next morning Pros: Location somewhat close to clifton hill, and other attractions. Though not as close as travelodge (the pink building) we stayed at last year. It was a cold and rainy weekend, so walking on sat night wasnt an option, we used the car a lot. Got 2 queen beds + jetted tub for about $98 Fridge in room Nice view of sky wheel and stuff Cons: Parking is $12 + tax so like 14. Which is ridiculous. Cleanliness was questionable. The toilet was dirty, and found lots of hair in washroom and jetted tub. So we werent as comfortable as we would have liked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

good amenities

Posted Oct 10, 2014
Pros: It was very comfortable, with lovely large rooms, and an indoor and outdoor swimming pool
Cons: Found the female staff at the reception desk patronising.
Location: just of central, nice walk down to the falls, 2 nice breakfast restaurants, nearby and a few nice places to eat
Arrived early at hotel, was told if I wanted access to a room, I had to pay $20,.Explained to manager that coming from Scotland it was a 7,15hrs journey, coupled with a 5hr time difference and then transferring from Toronto to Niagara Falls, the last thing you would want to hear was that because you had arrived early there would be a surcharge. The staff couldn't believe that we had free parking through Expedia, when I came home I received my credit card bill to find out that the hotel had charged me $55 for something, after telling me that I owed nothing when checking out of the hotel.