Dear Chriistina We're genuinely sorry to hear about your experience. Providing courteous and helpful service is a top priority for us, and we apologize if we fell short of your expectations. Your feedback is valuable, and we'll use it to improve our service standards moving forward. If there are any specific incidents or interactions you'd like to share with us, please don't hesitate to reach out. We're here to listen and make things right.Regards

Dear Jazz We're truly sorry for the disappointing experience you had during your stay. It's unacceptable that the initial room wasn't properly cleaned and that you encountered disturbances from other guests. We apologize for the inconvenience and frustration this caused you and your family. Your feedback is important to us, and we'll address these issues with our team to ensure they're not repeated in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Regards

Dear Heather We're genuinely sorry to hear about your experience. Providing courteous and helpful service is a top priority for us, and we apologize if we fell short of your expectations. Your feedback is valuable, and we'll use it to improve our service standards moving forward. If there are any specific incidents or interactions you'd like to share with us, please don't hesitate to reach out. We're here to listen and make things right.Regards

Dear BryanWe're truly sorry for the disappointing experience you had during your stay. It's unacceptable that the initial room wasn't properly cleaned and that you encountered disturbances from other guests. We apologize for the inconvenience and frustration this caused you and your family. Your feedback is important to us, and we'll address these issues with our team to ensure they're not repeated in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in the future.Regards

Dear Haileigh,Thank you for bringing these issues to our attention. We apologize for the inconvenience caused by the potholes in our parking lot and the oversight regarding the pictures left in your room from previous guests. This falls short of the standards we strive to uphold for our guests.Please rest assured that we take your feedback seriously, and we will address these issues promptly to ensure they are resolved. Our maintenance team will be tasked with repairing the potholes in our parking lot, and our housekeeping staff will be reminded to thoroughly check each room for any leftover items from previous guests.We appreciate your understanding and patience as we work to make improvements. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to reach out to us directly.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,

Dear Guest \Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the poor soundproofing in our building. We understand the importance of a peaceful and comfortable stay and regret that we fell short of providing this for you.While our building's age may present challenges in terms of soundproofing, we are continuously exploring ways to improve our facilities and enhance the overall guest experience. Your comments will be shared with our team as we strive to address this issue and make necessary improvements.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Best regards,

Dear arshdeep,We're truly sorry to hear that your experience fell short of your expectations. Your feedback is valuable to us, and we would like to understand more about what went wrong so we can address it and improve. If you're willing, please reach out to us directly so we can discuss your concerns in more detail and work towards resolving them. We appreciate your honesty and hope to have the opportunity to make things right.Best regards,

We're glad to hear that you found our hotel accessible and affordable! Providing a comfortable and budget-friendly stay for our guests is important to us. If there's anything else we can do to improve your experience or if you have any feedback to share, please feel free to let us know. We appreciate your support and hope to welcome you back again soon!

We're truly sorry to hear about your disappointing experience at our hotel. Providing exceptional service is our top priority, and we regret that we fell short of meeting your expectations. Your feedback is important to us, and we will use it to address any issues and improve our services. If there's anything specific you'd like to share about your experience, please feel free to reach out to us directly so we can further discuss your concerns and work towards a resolution. We appreciate your feedback and apologize for any inconvenience caused.

Dear MadisonWe apologize for the unsatisfactory experience you encountered during your stay. Maintaining a clean and peaceful environment is essential to us, and we regret that we fell short of meeting your expectations. Your feedback is valuable, and we will address the cleanliness, noise, and maintenance issues with our team to ensure improvements are made. Please accept our sincerest apologies for any inconvenience caused. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention.

Dear Guest Thank you for sharing your experience with us, although we're sorry to hear that it did not meet your expectations. We apologize for the issues you encountered with the jacuzzi plug, room odor, pool cleanliness, and breakfast service. Your feedback is important to us, and we will address these concerns with our team to ensure improvements are made. We understand your disappointment and regret any inconvenience caused. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly. Thank you for bringing these matters to our attention.

Dear JoeWe're truly sorry to learn that your experience fell below your expectations. Your feedback is essential, and we take it seriously. We're dedicated to understanding and addressing the issues you encountered to improve our services for all our guests. If you'd like to share specific concerns or further feedback, please feel free to reach out to us directly. Thank you for bringing this to our attention.

Dear Guest Thank you for bringing your concerns to our attention. We take allegations about our staff very seriously and will investigate this matter thoroughly. We pride ourselves on providing excellent service, and any behavior that falls short of our standards will be addressed immediately. We apologize for any inconvenience or discomfort this may have caused you. If you would like to discuss this matter further or provide any additional information, please feel free to reach out to us directly. Thank you for your understanding.

We're sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we appreciate you taking the time to share it. Dear Dear Yvonne,We're committed to improving and providing better experiences for our guests, and we hope to have the opportunity to make it right in the future. If there are specific concerns you'd like to address or if you have any further feedback, please don't hesitate to reach out to us directly. Thank you for your understanding.

Dear Sami,Thank you so much for your glowing five-star rating! We're delighted to hear that you had an excellent experience during your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Warm regards,

Thank you for your feedback! We're delighted to hear that you had an excellent experience with us. Providing top-notch service and accommodations is what we aim for, and we're thrilled that we met your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Dear KaysIt's fantastic to hear that you had such a positive experience during your stay with us! Thank you for taking the time to share your feedback. Our team works hard to ensure that every guest feels welcome and comfortable, and we're delighted to hear that our efforts made your stay enjoyable. We're also glad to know that you found our rooms clean, comfortable, and well-equipped, and that our location was convenient for your visit to Niagara Falls. Your recommendation means a lot to us, and we look forward to welcoming you back on your next trip to the area. If there's anything else we can do to make your future stays even better, please don't hesitate to let us know. Safe travels!Warm Regards

Dear Jessica,Thank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness issues you encountered during your recent stay.Maintaining a clean and comfortable environment for our guests is our top priority, and we regret that we fell short of your expectations in this regard. Your concerns regarding the cleanliness of the floors and bedding are alarming, and we assure you that this is not the standard we strive to uphold.We have taken immediate action to address these issues with our housekeeping team to ensure that our rooms meet the highest standards of cleanliness for all our guests. We appreciate you bringing this matter to our attention, as it allows us to improve and provide a better experience for our future guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,

Dear GuestThank you for taking the time to share your feedback with us. We regret to hear that your recent experience fell short of your expectations.Regarding the smoke alarm issue, we sincerely apologize for any inconvenience or concern this may have caused. Rest assured, safety is of paramount importance to us, and we have immediately addressed the disconnected smoke alarm to ensure the safety of all our guests.Furthermore, we apologize for the condition of the washroom and sink in your room. We understand the importance of maintaining cleanliness and functionality throughout all areas of our property, and we are disappointed to learn that we did not meet this standard during your stay. We are actively working to rectify these issues and improve the overall experience for our guests.Regarding breakfast options, we appreciate your feedback and will certainly take it into consideration as we continuously strive to enhance our offerings to better meet the preferences of our guests.We genuinely value your feedback as it allows us to identify areas for improvement and take corrective action. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Thank you for choosing us, and we hope to have the chance to restore your faith in our services.Warm regards,

Dear JaniceThank you for bringing these issues to our attention. We sincerely apologize for the unacceptable conditions you experienced during your stay with us.We take matters of cleanliness, comfort, and safety very seriously, and it is disheartening to learn that we fell short of meeting your expectations in multiple areas. The issues you described regarding the cracked window, makeshift bed platform, uncovered cable box wires, and bed bugs are completely unacceptable, and we deeply regret any discomfort or inconvenience they may have caused you.Immediate action has been taken to address these concerns, including repairing the cracked window, replacing the bed platform with a proper frame, ensuring cable box wires are appropriately covered, and conducting a thorough inspection and treatment for any pests, such as bed bugs. Rest assured, these issues do not reflect the high standards we strive to maintain, and we are taking steps to prevent such occurrences in the future.We understand that your experience with us was far from satisfactory, and we sincerely apologize for the disappointment and frustration you experienced as a result. Your feedback is invaluable to us, and we will use it to implement necessary improvements to ensure a better experience for our guests moving forward.Once again, we apologize for the inconvenience and thank you for bringing these issues to our attention.Warm regards,

Dear James,Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had an enjoyable experience during your stay with us.Warms Regards

Dear Guest We are deeply troubled to learn of the unacceptable conditions and experiences you encountered during your recent stay with us. Please accept our sincerest apologies for the distress and inconvenience this has caused you.The issues you have described regarding the hot tub, toilet cleanliness, and attempted unauthorized entry into your room are completely unacceptable and do not reflect the standards we uphold. We are conducting a thorough investigation into these matters to ensure they are addressed swiftly and comprehensively.Regarding the hot tub, we are taking immediate action to rectify the situation and ensure that our facilities meet the highest standards of cleanliness and safety. Rest assured, steps are being taken to prevent a recurrence of such issues in the future.In addition, we deeply regret the condition of the toilet in your room and apologize for any discomfort or embarrassment this may have caused. Cleanliness and hygiene are of utmost importance to us, and we are working diligently to implement additional measures to ensure all areas of our property meet our stringent standards.As for the incident involving attempted entry into your room, we take your privacy and security very seriously. We are conducting a thorough investigation into this matter and will take appropriate disciplinary action to ensure it does not happen again.We understand the severity of these issues and the impact they have had on your experience with us. Your feedback is invaluable, and we are committed to making the necessary improvements to prevent such occurrences in the future.Once again, we apologize for the inconvenience and thank you for bringing these matters to our attention.Warm regards,

Dear Juergen,Thank you so much for taking the time to leave us a score! If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm Regards,

Hi Erica,Thank you for taking the time to leave a review. We're disappointed to see that your stay was only a 2 out of 5. We strive to provide every guest with a 5 out of 5 experience and we're sorry we fell short this time. We hope you'll give us another chance in the future!

Hi Gregory,Thank you for taking the time to leave a review. We strive to provide all of our guests with a 10 out of 10 experience. We apologize for falling short this time. We hope you'll give us another chance in the future.

Hi Chris,Thank you for taking the time to leave a review. We're sorry to hear about the dirty bathroom and gross furniture stains. We take feedback seriously and will be discussing this with our team. We hope to see you again in the future!

Hi Roland,Thank you for taking the time to leave a 5 out of 5 review! We will share your kind words with our staff! We hope to see you again soon!

Hi Karin,Thank you for taking the time to leave a review! We're sorry you thought the bed was uncomfortable and the table was wobbling. We will definitely be looking into that. Tank you again and we hope to see you in the future!

Hi Thelma,Thank you for taking the time to leave a review. We want to express our sincere apologies for the multiple issues you encountered during your stay with us. It is disheartening to hear about the cleanliness problems with the beddings, the non-functional internet, and the subpar condition of the bathroom. These experiences are far from the high standards we strive to provide for our guests. We have addressed these concerns with our teams, implementing immediate corrective measures to ensure such incidents do not recur.Your comfort and satisfaction are of utmost importance to us, and we deeply regret that we fell short in meeting your expectations. We understand your decision to shorten your stay, and we appreciate your patience and understanding as we work diligently to make improvements. We genuinely hope you will consider giving us another chance in the future.

Hi Patrick,Thank you for taking the time to leave a review. We apologize for the inconvenience of the parking lot and our breakfast room as they are currently under renovation. Our staff will follow up on your room to ensure there are no bugs. We follow strict cleaning procedures, and we apologize for the cleanliness.

Hi there,We're sorry to hear about your room not being cleaned. We follow strict cleaning procedures and will be reviewing them with staff to ensure this does not happen again.

Hi Heather,Thank you for taking the time to leave a review. We're disappointed to hear the staff were rude and ignorant. This is definitely not something we stand to represent and we will discuss it with them. We do allow dogs and ask that each guest respect others and keep their dog on a leash so there are no issues.

Hi Roger,Thank you for taking the time to leave a review. We apologize for the disappointing experience in your stay. We are going through a major renovation right now and thank you and all other guests for their patience.

Hi Zinthea,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at our hotel. Your comments are valuable to us, and we take them seriously.We are sorry to hear that you found our property outdated and the room not up to our usual standards of cleanliness. We have shared your concerns with our housekeeping and maintenance teams to ensure that such issues are promptly addressed.We regret that your experience did not meet your expectations, and we understand your decision not to return. We hope you will reconsider in the future, as we are committed to improving our services and providing a better experience for our guests.

Hi Julie,Thank you for taking the time to leave a review. We're disappointed to hear about the issues and concerns you raised. Rest assured, we will be following up on these matters. You will receive your safety deposit back in 3-5 business days. We apologize for the confusion and we will be discussing this with staff.

Hi Angela,Thank you for taking the time to leave a review. I would like to extend my sincerest apologies for the disappointing experience you had during your recent stay at our hotel. Your feedback is invaluable, and we deeply regret that we fell short of your expectations. The issues you highlighted, such as the unbearable smell, stained carpet, and cleanliness concerns, are inexcusable, and we are taking immediate steps to address and rectify these problems to ensure they do not recur in the future.We understand your frustration with the reservation issue as well, and we will review our policies to ensure better communication and fairness. We genuinely appreciate your feedback and hope to see you again in the future.

Hi there,Thank you for taking the time to leave a review. We're glad you chose to stay with us and we will definitely be taking a second look at our pool and cleaning procedures. We're sorry that you felt like the parking lot was sketchy. We can assure you no guest vehicles have been damaged or broken into on our property. Thank you again, and we hope to see you in the future!

Hi Keishliane,Thank you for taking the time to leave us a review! We’re sorry that parking was limited during your stay. We do have a section blocked off for maintenance right now and for that, we apologize. We apologize for the confusion, but breakfast is not included in our bookings. Have a great day and we hope to see you again in the future!

Hi Scott,Thank you for bringing these issues to our attention. We sincerely apologize for the inconveniences you experienced during your stay. Please know we take feedback very seriously and will be addressing each concern promptly to ensure a more comfortable experience for our future guests. Your feedback is invaluable, and we hope to welcome you back for a much-improved stay.

Hi Don,Thank you for taking the time to write a review. We're sorry to hear that your stay was not up to your standards. We can assure you though that there are no hidden fees. All fees are listed in our policies and in the booking contract. We do have rooms available with fridges upon request. We apologize for not having any coffee at the moment. Kirkland brand is currently on backorder and we are still waiting on a shipment from them. Thank you for being patient with us and we hope to see you in the future.

Hi Rhoda,Thank you for taking the time to leave us an 8/10 star review. We appreciate it and hope to see you again in the future!

Hi Craig,Thank you for taking the time to write a review about our Travelodge. I'm sorry to hear that your TV wasn't working. Next time, please let one of our staff members know and we would be happy to switch your room or even upgrade you for no cost. We apologize for the confusion but we do let guests know that parking is not included in the price of your reservation. We thank you for staying with us and hope to see you again in the future!

Hi Shyvonne,Thank you for taking the time to leave a review. We're sorry to hear about your 2-star visit. We hope to see you again in the future for a 5-star stay!

Hi Ramneek,Thank you for taking the time to leave a review. We're disappointed to see that you're stay was only a 2/10. We hope to see you again in the future for a 10/10 stay!

Hi Mebin,Thank you for taking the time to leave a review. We're disappointed to see that you're stay was only a 2/10. We hope to see you again in the future for a 10/10 experience!

Hi Colin,Thank you for taking the time to leave a review. We're disappointed to see that you're stay was only a 2/10. We hope to see you again in the future for a 10/10 experience!

Hi Jaime,Thank you for taking the time to leave a review. We're disappointed to hear that your stay with us was trash. We strive to provide a 10/10 experience for all of our guests so we apologize for falling short. We hope to see you again in the future!

Hi Devin,Thank you for taking the time to leave a review. We're disappointed to see that you're stay was only a 2/10. We hope to see you again in the future for a 10/10 experience!

Hi Dave,Thank you for taking the time to leave a review. We're disappointed that your stay was only a 6/10. We strive to provide a 10/10 experience for all of our guests so we apologize for falling short. We hope to see you again in the future!