Ratings based on 1,113 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
Location is great, right between Niagara on the lake and Niagara Falls, close to the QEW, and an outlet mall across the street! We stayed here for the first time in 2012 for the first night of our honeymoon, and they sent us an unbelievably good fondue for two! This time we returned for our anniversary and they had a bottle of wine waiting for us! Clean rooms, nice place! We'll be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice but short

Posted May 18, 2015
Great room... short stay...close to shopping and wineries
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location.

Posted May 14, 2015
Perfect location for girls night in and girls day out shopping!
3 out of 5
by A verified traveler

Posted Apr 27, 2015
Both restaurants and spa were fully booked when we arrived. The spa was the reason we chose this hotel. I would not recommend staying here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississauga

Excellent Value

Posted Apr 6, 2015
Pros: Everything
Location: The facilities are great and it is located across the street from a golf course and large outlet mall.
From the staff, restaraunt and facilities it was excellent value for the money. Will definitely stay here again.
5 out of 5
Recommended
for Couples
by A verified traveler

Very Clean & Comfortable

Posted Mar 23, 2015
Great time. close to the outlet mall... Good food in the restaurant LIV. Very nice hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mississauga, ontario

Great spa visit

Posted Mar 21, 2015
Hotel was enjoyable yet again. I will not return on March break though. Too many kids in the pool!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 20, 2015
Great experience. I highly recommend it to friends and family.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 7, 2015
The staff were by far the friendliest and most accomodating hotel staff I've come across. It is obvious they are selected and trained in a very particular fashion. The hotel rooms and the restaurant were amazing. My only qualm would be that the spa facilities are sub par. Overall, I greatly enjoyed my stay and would stay again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom GTA

Great hotel right beside the new Prime Outlet Mall

Posted Mar 3, 2015
Arrived late in the evening, staff was great, valet parking included in room rate! Right beside Prime Outlet Mall, very close to Niagara On The Lake. Would definitely stay here again!