Ratings based on 1,053 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brantford, Ontario

Wonderful Hotel

Posted Jan 28, 2015
Pros: That fact that it was very clean, that is very important to me.
Cons: Nothing I was very happy about everything.
Location: Location was great, easy access right off the highway and outlet mall was right across the street.
Stayed here with 3 friends on New Years Eve. Room was quite large, beds were very comfortable, bathroom was huge and very clean. Keurig machine was an added bonus for morning. Would definately stay again and would recommend this place to everyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not too far from the falls

Posted Jan 11, 2015
Though the hotel is not right at the falls, it was a short 15 min away. Free parking on site, and the use of the gym made this a sweet deal. Room service prices were fairly high, but the service and friendliness of the staff more than made up for it. I would definitely stay here again...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, Canada

Beautiful hotel! Very friendly staff!

Posted Jan 8, 2015
One night stay on New Years Eve. The staff was very pleasant and very accommodating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom H

Was very nice

Posted Jan 6, 2015
Good experience I just felt the room didn't meet my expectations and the beds were not that comfy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Microwave

Posted Jan 6, 2015
Location: Just across the street of the new Niagara outlet and a 24-hr Macdonalds.
There is no microwave and bottled water in the room which is a bit inconvenient in winter.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario

This was a getaway for Mom and I for Christmas

Posted Jan 4, 2015
Pros: Very clean comfortable beds
We loved being in a quiet location in the off season and it was nice to be across from the new outlet mall we were only 15 minutes from the falls for the lights and enjoyed Niagara on the lake Angel Inn for supper
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Great relaxing place to be .

Posted Jan 2, 2015
Good New Years eve celebration with family. Nice food at the play Cafe
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Amherst, NY

Beautiful Hotel - Not in Niagara-on-the-Lake

Posted Dec 30, 2014
Pros: Easy access from the QEW freeway and a short drive from area attractions.
We booked this hotel for a weekend of hiking the Niagara gorge and exploring the town of Niagara-on-the Lake. Please be aware, despite the NOTL address, this hotel is located about a 20 minute drive from the village with the shops and theaters. Otherwise, it is a very beautiful, modern facility with a very attentive staff. It's location was actually more convenient to the trailheads of the gorge and also offers easy access to Niagara Falls. It is right on the QEW and just across the road from an outlet shopping mall if that's your fancy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississauga

Right off the highway, close to shopping

Posted Dec 23, 2014
Cons: There was a YELLOW STAIN on one of our bedsheets. Gross.
Location: Shopping across the street, short drive to NOTL.
This was our second time at White Oaks. The staff is very friendly and helpful. The shopping outlet mall is right across the street (walkable), and the spa is awesome (albiet expensive - buy a WaySpa certificate on discount beforehand). We dined at LIV and they had a nice fixed price menu, but you have to ask for it. Overall, would come back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2014
Facilities somewhat older than expected. Overally recommended.