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Reviews of Aderi Hotel Niantic

2 out of 5
Aderi Hotel Niantic
239 Flanders Road, Niantic, CT

Reviews

6.2
Rating 10 - Excellent. 89 out of 593 reviews" "
Rating 8 - Good. 157 out of 593 reviews" "
Rating 6 - Okay. 130 out of 593 reviews" "
Rating 4 - Poor. 114 out of 593 reviews" "
Rating 2 - Terrible. 103 out of 593 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tina, La Porte

When I arrived there was not anyone to check me in, they simply left a note to call them and when I did I was told my key was on the desk waiting for me. Later that evening (around 7 pm) I tried to take a shower but had no hot water at all. As I was checking out I was told that if I had called them directly instead of using Expedia, I could have gotten a cheaper rate.
Stayed 1 night in Apr 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Dominick

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property needs TLC.
Stayed 2 nights in Oct 2023

8/10 Good

Thelma

Traveled with family
Nothing
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Stayed 1 night in Oct 2023

2/10 Terrible

kevin king

Traveled with family and small children, Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
We found two bugs in our bed upon checking in.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Lance

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
From the pictures you would think it was a decent place . Once.i arrived what i first saw was what looked like an abandoned hotel the grounds were completely over grown. Inside smelled heavily of curry and room was dark dismal outdated damp musty . I picked up my stuff walked right back out, lost my money on the room and went up the raod to the raod to the sleep inn.
Stayed 1 night in Sep 2023

8/10 Good

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Ann

Traveled with group
Disliked: Amenities, property conditions & facilities
run down and out dated room booked for 4 - had only two towels, no ice bucket & TV wouldn't power on.
Stayed 1 night in Sep 2023

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Melissa

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon pulling up I thought it was closed… the outside gives a very bad impression. I paid $272 dollars for 2 rooms that smelt horrible, thought there was a pool it’s caved in and it’s summer so that was a lie. One of the beds blankets had cigarette hole marks in them. Thank god I brought my own cleaning products for the toilets they were nasty we had 3 little girls with us and didn’t let them take their shoes off. Between our rooms we shared 1 roll of toilet paper the lamp shades were broken and cracked the dust in the back of head board was gross again I cleaned that myself I slept ok because I was tired. It was a waste of money the pictures make it look really nice but it’s not. The front desk was nice she was younger we asked her for towels and she gave them to us the towels that were left in the room were stained. They accommodated letting us change my room to have the joining rooms so the girls could be together but that’s really the only thing nice I could say about this hotel.
Stayed 1 night in Sep 2023

4/10 Poor

Chelsea

Traveled with group
Disliked: Cleanliness, property conditions & facilities
There were signs that the cleaning was lackluster - the cap to a disposable razor and a piece of plastic in the corner of the room and the bathroom looked a little dirty too. Kitchen still closed due to COVID and the pool may have been closed also. It smelled like pot by the front desk immediately after I checked in. I needed plastic ware (forks) and the front desk guy asked me to follow him to his room to get them. Nothing happened and he was very nice about it but it made me feel really uncomfortable.
Stayed 1 night in Aug 2023

2/10 Terrible

Janice

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful and would not use this site again very sad
was told there was a pool then when we got there we where told there is not a pool tried to call hotels .com and talk to a person couldn't do it!! I really would like a call back from you!! 4132815582
Stayed 1 night in Jul 2023

2/10 Terrible

john

Traveled with family
False advertising for pool
Advertise they have a pool and don't!!! I spent $70 more than I pay elsewhere because they say they have a pool,that was the main reason I booked here!!! Would like some kind of discount!!!
Stayed 1 night in Jul 2023

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, room comfort
Pool was offered on website although the pool was not working as the staff said for years. The bathroom was full of ants I mean covered. The fridge was not cold and only breakfast available was juice. Receptionist was sitting on couch with no shoes on watching TV.
Stayed 1 night in Jul 2023

4/10 Poor

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
The property is under construction THE POOL was not open I book for 4 people only 2 sets of towels. They offer a beach pass but if you lost the laminated paper pass they would have charged 250 dollar to replace it so I was not taking that risk I pay almost 200 dollars for a 59 dollar experience. 😡
Stayed 1 night in Jul 2023

2/10 Terrible

Erin

Disliked: Staff & service
Aderi nightmare
This was a horrible experience. I picked this hotel despite its higher price point because it had a pool. Get there to find that the pool is closed and looks like it has been for years. When I complained I was offered a shrug and a “free beach pass” for the town with a threat of a $200 fee if I lost it. I was told they meant to change their ad but just haven’t yet. They refused to discount the room. The room was musty and had a horrible oder. The room’s fridge did not work and when we complained about that TWICE over the course of 2 hours we were ignored and argued with that it just needed more time since it was unplugged. We also had to request new batteries for the tv remote. The wallpaper in the bathroom was pealing. Horrible place. Makes me hesitant to ever use a travel website again or ever stay in a hotel that is not an established chain.
Stayed 1 night in Jul 2023

2/10 Terrible

Nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We did not end up even staying here. The entire hotel smelled musty and our room was dirty. The refrigerator was broken, microwave was filthy, pillowcases were yellowed from age/dirt. There was such a strong mildew smell i couldn’t breathe. Wouldn’t expect anyone to stay in that room under any circumstances
Stayed 1 night in Jul 2023

8/10 Good

Eileen

Stayed 1 night in Jul 2023

2/10 Terrible

John, New Smyrna Beach

Stayed 2 nights in Jul 2023

4/10 Poor

Lisette

Liked: Cleanliness, staff & service, room comfort
Very disappointed customer
Was very disappointed that i traveled from far to enjoy their outside pool but it wasn't open.
Stayed 2 nights in Jul 2023

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service
Not a bad little spot to stay. Bed was clean and comfortable. Air conditioner worked well and the room smelled clean, too. A little bit of mold starting in the corners of the bathroom, but nothing terrible. The mini-fridge smelled horrible, though…so we did not use it. Pool was not open. Overall, decent place for what we paid. We would stay here again.
Stayed 1 night in Jul 2023

2/10 Terrible

Ricardo

Traveled with partner
Disliked: Cleanliness, staff & service
When we arrived no ine was at front desk. We waiting 15 min to get checked in. Then arriving to room it was smaller for king deluxe suite. The room smelt bad. My husband and I got bit by bugs while sleeping. No food No Ice machine No Pool nothing.
Stayed 2 nights in Jun 2023

4/10 Poor

Maureen

Stayed 1 night in Jul 2023

6/10 Okay

CHERYAL, BROOKLYN

Traveled with family
Liked: Cleanliness
The property is located in a quiet area, convenient to grocery store as well as restaurants. Beautiful building. Polite staff. The room wasn't well cleaned (beds were made but food crumbs was found under the sheets, stains on bedding and towels, used soap in bathroom)
Stayed 3 nights in Jun 2023

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Average with needed update.
Good location. Did not charge the internet advertised price ( charged more ). Friendly staff but on late arrival desk was unstaffed and the phone to call them went unanswered.
Stayed 3 nights in Jun 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service
It wasn't a bad start here at all.. very convenient from where we came from.. it is just very outdated & needs some upgrades but other than that it was okay.
Stayed 1 night in Jun 2023

2/10 Terrible

Tanya

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was a disaster!! The outside was highly unkempt! There was a very odd and unique smell in the lobby and the front desk lady appeared o check us in at 4pm in her pajamas. The pool in the pictures is closed and in need of major repairs. There is no continental breakfast as stated in description and I think the people who work there also like there. I wouldn’t be surprised if they rent these rooms by the hour as the entire second floor smelled like weed and not sure what else. The cleanliness of our room was questionable, and I felt like we were walking down the hall in the shining… Our bathroom toilet had a weird brown sludge layer on the top of it, I don’t think it had been checked or cleaned in quite a while. When I asked about breakfast the girl at the front said it was the Mystic property… but I couldn’t find any mystic properties and I’m from the area, only to have flown back for a wedding and this was the only hotel in the area with rooms, otherwise I would have been better off staying in my car. I asked for a refund for our second night and even that seemed a little challenging for her to process- Don’t stay here- run away.

2/10 Terrible

Jazmine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jun 2023

6/10 Okay

Caroline

Disliked: Property conditions & facilities
No smoking room smelled like it had been smoked in. No breakfast.
Stayed 1 night in Jun 2023

2/10 Terrible

Stephanie

Traveled with partner
Disliked: Property conditions & facilities
It was advertised there was a pool and there was not. Also there wasn’t a complimentary breakfast and the hair dryer did not work
Stayed 1 night in May 2023

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day trip to NJ NY & CT
Stayed 1 night in Apr 2023

10/10 Excellent

Michelle

Stayed 1 night in Jan 2023

2/10 Terrible

Clayton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
Most dirty smelly old run down
Stayed 1 night in Nov 2022

10/10 Excellent

Angelo

Stayed 1 night in Sep 2022

8/10 Good

Andrei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing out of ordinary, convenient location
Stayed 1 night in Sep 2022

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

8/10 Good

Stephanie

Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

william

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is outdated.distinct odor.no complimentary breakfast as was advertised.
Stayed 1 night in Aug 2022

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We just neede a place to sleep for the night. It served our purpose
Stayed 1 night in Aug 2022

10/10 Excellent

Can, Dorchester

Traveled with family
Liked: Cleanliness, staff & service
Just ok to stay here.
Stayed 1 night in Aug 2022

6/10 Okay

Michal

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Ok but not with family, needs updating.
Definitely a old and rundown hotel. Ok for what we needed but not someplace I would go with a family. No front desk person. Had to look for them for 10 minutes.
Stayed 1 night in Aug 2022

4/10 Poor

Brett

Business traveler
Disliked: Cleanliness, staff & service
Quirky Place Left Me Disappointed.
Weird place. Really hard to find at night. Hard to find any employees. Fairly easy check-in, once an employee appeared. Decent room, bed and shower. Lousy TV channel selections. Dirty, needed vacuuming. No room service during 2-night stay. No breakfast as advertised.
Stayed 2 nights in Jul 2022

6/10 Okay

James

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed for a weekend while attending an event at the casino. Check in was awkward - no one was at the desk and when staff finally arrived to check us in, they were coming from the pool. No breakfast or vending machines and the desk took only cash for drinks. Hotel was comfortable, quiet, and clean - but felt empty and abandoned.
Stayed 2 nights in Jul 2022

6/10 Okay

Chi, Clifton

Traveled with partner
Disliked: Amenities
We found the hotel not to be great, but not poor either. It didn’t offer too much in the way of amenities, and the bathroom had paint chipping off in some areas. But it is in a secluded, quiet area and is convenient to the highway, with a super cheap gas station right next to it. The room was comfortable enough for a night or two.
Stayed 1 night in Jul 2022

10/10 Excellent

victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My girls
This place was amazing clean people were excellent and perfect loction 3 miles to the beach 11 miles to Mohegan fun place to bad the beach parking was 50 dollars
Stayed 1 night in Jul 2022

10/10 Excellent

Daniel

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and cute. Felt safe nice staff.
Stayed 2 nights in Jul 2022

8/10 Good

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

4/10 Poor

Mark

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First they gave a key to a room that had someone already it it. Not clean at all. The smoke detector in the room was missing. The TV and the refrigerator did not work. Cleaning has not happened in a long time for several places in this room. Go elsewhere...
Stayed 1 night in Jul 2022