Outdoor pool, cabanas (surcharge), pool umbrellas
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Reviews of Chateau Saint-Martin & Spa

5 out of 5
Chateau Saint-Martin & Spa
Avenue des Templiers, Vence

Reviews

9.4

Exceptional

Rating 10 - Excellent. 51 out of 62 reviews" "
Rating 8 - Good. 7 out of 62 reviews" "
Rating 6 - Okay. 1 out of 62 reviews" "
Rating 4 - Poor. 0 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very quiet hotel
Stayed 3 nights in Jul 2023

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treat yourself and go
Terrific hotel - very elegant and traditional common areas with modern bedrooms. Food is excellent, service great and the grounds are very beautiful. Treat yourself and go, and have dinner there
Stayed 2 nights in Jun 2023
Response from Géraud Tournier - General Manager on Jul 3, 2023
Dear Guest,Thank you for taking the time to share your experience with us on Hotels.com.What a pleasure to read that you fully enjoyed your stay at the Château Saint-Martin & Spa and that the service was up to your expectations.I really look forward to welcoming you back soon.With my best regards,Géraud TournierGeneral Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic
Picturesque and romantic setting. Excellent service and 5-star accommodations. We had a lovely experience.
Stayed 1 night in Jun 2023
Response from Géraud Tournier on Jun 13, 2023
Dear Guest,Thank you for taking the time to share your experience with us on Hotels.com.What a pleasure to read that you fully enjoyed your stay at the Château Saint-Martin & Spa and that the service was up to your expectations.I really look forward to welcoming you back soon.With my best regards,Géraud TournierGeneral Manager

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with wonderful service. Excellent views overlooking French Riviera. The Chateau's helicopter pad also makes it very convenient for a trip to Monaco.
Stayed 5 nights in May 2023
Response from Géraud Tournier on Jun 6, 2023
Dear Guest,Thank you for taking the time to share your experience with us on Expedia.What a pleasure to read that you fully enjoyed your stay at the Château Saint-Martin & Spa and that the service was up to your expectations.I really look forward to welcoming you back soon.With my best regards,Géraud TournierGeneral Manager

10/10 Excellent

Esther

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay from start to finish. Super friendly staff, couldn’t have been more helpful. Stunning views and delicious food. What more could you ask for!
Stayed 2 nights in Oct 2019

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Awful service and over-priced
Negatives: -Hotel concierge recommended a real estate agent who tried to get us to sign a contract giving him 50,000 Euros. General Manager did nothing about it even though he admitted it was totally wrong. -Our suite (junior suite prestige) didn't have as good a view as other cheaper rooms. -The 330ml Evian costs 7 Euro. Taxi .5 mile costs 20 Euro. Hotel tries to get money for all kinds of things that would be free elsewhere. Why not give free water and a shuttle to the local town? -Staff are argumentative and do not solve problems promptly or satisfactorily. -Very over-priced. Positives: -Food is good. -Hotel grounds and surrounding area is pretty.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent. The grounds were impeccable. I thought everything was outstanding. My only critique would be the spa. It was a beautiful and well maintained spa, but the masseuse I had was not professionally trained in deep tissue massages. Overall it was fine but for the cost of the service it was not worth the price.
Stayed 3 nights in Sep 2019
Response from Duarte Bon De Sousa on Sep 15, 2019
Dear Guest, Thank you very much for your feedback on Expedia due to your visit at the Château Saint-Martin & Spa. I am very delighted to know that you enjoyed your stay thanks to the excellent service and the team work as well as the charm of our gardens. Please accept my sincere apologies if the massage did not meet your expectations, rest assured that your comment was addressed to the team accordingly in order to improve our service quality. We are very much looking forward to welcoming you soon again in the near future. Warm regards, Duarte Bon de Sousa General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Gokhan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019
Response from Duarte Bon De Sousa on Jun 18, 2019
Dear Guest, Thank you for taking time to rate us. Needless to say, we look forward to being able to welcome you back again soon when our teams will endeavour to make your time here even more enjoyable. Very syncerely yours, Duarte Bon De Sousa, General Manager

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Duarte Bon de Sousa, General Manager on May 29, 2019
Dear Guest, Thank you very much for taking time to share your feedback on hotels.com I am more than delighted that you enjoyed your stay at our property. Looking forward to the pleasure of welcoming you back. Best regards,

10/10 Excellent

Chotibhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Duarte Bon de Sousa, General Manager on May 21, 2019
Dear Guest, Thank you very much for taking time to rate us on Hotels.com. It is a real pleasure to see that you gave us the best score. Be sure that your feedback will motivate all the team to continue providing an excellent service. Best regards,

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a 5-star Experience!
Chateau Saint-Martin & Spa is a real gem. The staff is absolutely outstanding...very friendly and caring and quick to respond to any request with cheerfulness and expediency. The facility is top-notch...I am fortunate to have done a lot of pleasure travel and to stay at many 5-star hotels, and Chateau Saint-Martin's room size, common areas, outdoor grounds and views compare with the best! The location is perfect...just a short drive from Nice, but because it's high in the hills the view of the coast is fabulous, and from the Chateau Saint-Martin, you can easily access many interesting areas for day trips like St. Paul de Vence. Only complaint...it rained...so we didn't get to use the lovely pool, but the pool staff offered to set up lounge chairs for us in a covered area, again showing how accommodating the staff is. Can't wait to return for a longer visit.
Stayed 2 nights in Jun 2018
Response from Duarte Bon de Sousa on Jun 17, 2018
Dear Guest,   I would like to thank you for your lovely message and for taking time to share your experience with us on Expedia. We are more than delighted to see that you have enjoyed the service as well as our property. It will be a real pleasure to welcome you back soon at the Château Saint-Martin & Spa Warm regards, Duarte Bon de Sousa General Manager

10/10 Excellent

Danny & Steph, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chateau Saint Martin was superb, devine...
Loved our stay, everything was perfect, the staff were very helpful and great views of the French Riviera.

10/10 Excellent

Irina, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking
This is the most lovely hotel run by charming and professional staff. From the warm welcome until our departure we had a completely happy experience. Perfectly located high in the hills with breathtaking views lies an outstanding hotel. Everything was extremely comfortable, and very attractive. The first night we dined on the terrace, and on the second day we went to the Michelin star restaurant. That was really first class. The food was really delicious and beautifully presented as one would expect. We had lunch at the poolside one day. Also a good experience. We will definitely be returning in the near future!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MIke, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sensational views, not done justice by the photos
Surprised my fiancee for her 40th Birthday, taking our 5 year ond with us. Absolutely superb hotel, with great staff attitude. The food was delicious in both restaurants, with the Saint Martin concentrating on really high quality taste rather than gimmics. The view from the balcony in our room was stunning, particularly with some gorgeous mediterranean sunsets. My fiancee loved the spa treatment and my son is desperate to go back. The hotel staff were superb with him, with his own dressing gown and snacks by his bed which made him feel very welcome. Overall would really recommend.

10/10 Excellent

carole, Hampshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absloutely fabulous hotel. Loved every monent. Although we had a wonderful room on arrival, after seeing the tower from the terrace, decided to upgrade . This had superb panoramic views from every angle. From the round bath with marvellous view to the amazing full height view from our bed through the 4metre high window. Wouldn't hesitate to return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, great hotel
Really delightful hotel, beautiful views, lovely pool, super spa. The drinks and food are very expensive.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
My stay was simply outstanding. Great service, attentive staff, great meals.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
This hotel says it sets out to exceed expectations, and it certaibly succeeded in our case. Dinner in the Saint-Martin restaurant was phenomenal, the room was large and comfortable, the staff superb and the grounds immaculate. We really couldn't fault a single aspect of our stay - thank you!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jay, Surrey, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and exclusive Hotel
Great Hotel in a great location. A little on the pricey side but well worth it if you feel like you have earned the break.

10/10 Excellent

Ken & Lyn, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Gourmet Destination
We stayed for five lovely spring days during April 2011. The room was extravagant in size and faultless in cleanliness and preparation. The staff were very attentive throughout the stay - and the food at both restaurants ( the pool restaurant was not yet open) was exceptional. Excellent concierge tips for restaurants in the vicinity for the meals that we decided to have out (due to a requirement for variation only - not due to quality). Prices are high - but what you would expect for top drawer accommodation and Michelin star dining - so no complaints there. Would not hesitate to recommend the Chateau Saint Martin to those who are looking for peace, luxury and excellent food.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely spot, lovley hotel, let down by a few thing
We stayed at the CSM for three days in August. It is a beautiful property, and our room which was the cheapest availiable was absolutely lovely. On the whole we had a very relaxing few days, and would recommend it for someone looking for a nice place to get away from everything for a few days - I cannot imagine staying much longer for the following reasons: - It sounds strange but every afternoon about 3pm a huge cloud decends, and whilst all around you back on the coast are having an amazing day it gets very cold and damp. Some freinds of ours stayed for two weeks back in July and they said the same thing happenned to them on all but two days. I am not a sun worshipper and always sit in the shade anyway, but it is a bit miserable when such a beautiful place is grey. Also on one night the cloud cleared in the evening so the view at dinner was lovely, on the other it did not. - We ate one night in the michelin starred restaurant which was lovely, but you certainly would not want to do it every night and it was very expensive. I found the food in the normal restaurant very average and the menu quite limited. - you are very cut off from everything. You need a car, and it is not the more beautiful drive there. Overall all the staff and running of the hotel and spa was very professional - the only thing I found incredibly disappointing was the pool service. I got my only towels and set up my own bed both days. No one ever came round to ask if we wanted drinks, and the loungers are I think very old and uncomfortable. It is a shame as it is a lovely sopt of sit and relax in - but definitely not the kind of pool service I have ever had in other five start hotels.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Peter

Traveled with family
Liked: Property conditions & facilities, room comfort
Wohnen Ja Essen nein
Sehr sehr schöne Liegenschaft mit durchschnittlicher Küche und durchschnittlichem Service
Stayed 4 nights in Aug 2023
Response from Géraud Tournier - General Manager on Aug 23, 2023
Dear Guest,Thank you for taking the time to share your experience with us on Hotels.com.I am delighted to read that you enjoyed the property.However, we are truly sorry that our restaurants and service did not live up to your expectations.At Chateau Saint-Martin & Spa, we continually strive to meet the needs and expectations of our guests, so your feedback is very important. Please be assured that we will take into account your comments.We would be pleased to welcome you back to Château Saint-Martin & Spa.With my best regards,Géraud TournierGeneral Manager

8/10 Good

jongmoon

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Elina

Stayed 1 night in May 2023

10/10 Excellent

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I’ve ever stayed at.
We had an absolutely exceptional experience during our entire stay, and we are already planning to return without a doubt.
Stayed 2 nights in May 2023
Response from Géraud Tournier - General Manager on May 16, 2023
Dear Guest, Thank you for taking the time to share your experience with us on Expedia. I am delighted to hear that you had an exceptional experience at Château Saint-Martin & Spa.It is always a great pleasure to receive feedback like yours.I really look forward to welcoming you back to your Provencal home. With my best regards, Géraud TournierGeneral Manager

10/10 Excellent

stéphane denis

Stayed 2 nights in May 2023

8/10 Good

Misako

Stayed 2 nights in Sep 2022

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieu magique. Personnel très attentionné. Tout y est plus que parfait
Stayed 1 night in Jul 2022

8/10 Good

Richard

Stayed 1 night in May 2022

10/10 Excellent

Jessica

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sejour magnifique
Une sejour magnifique, et sans aucune plainte - merci a tous!
Stayed 1 night in Sep 2021
Response from Duarte Bon de Sousa - Directeur Général on Sep 24, 2021
Chère cliente, Je tiens à vous remercier d’avoir pris le temps de partager votre expérience parmi nous sur Hotels.com. Je suis ravi de lire que vous ayez passé un magnifique séjour parmi nous. Dans l’attente du plaisir de vous accueillir à nouveau au Château Saint-Martin & Spa, Dans cette attente veuillez recevoir mes salutations distinguées. Duarte Bon De Sousa Directeur Général

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout y est parfait, lieu et personnel.
Stayed 1 night in Jul 2021
Response from Duarte Bon de Sousa - Directeur Général on Aug 15, 2021
Cher Client, Je tiens à vous remercier vivement d'avoir pris le temps de nous faire part de votre expérience au Château Saint-Martin & Spa sur Hotel.com. Quel plaisir de lire que vous avez apprécié le domaine ainsi que le professionnalisme de nos équipes ! Je me réjouis de vous accueillir à nouveau au Château Saint-Martin & Spa. Veuillez recevoir mes meilleures salutations. Duarte Bon De Sousa Directeur général

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Du kommer inte bli besviken
Ett fantastiskt ställe för avkoppling och njutning i absolut högsta klass!
Stayed 1 night in Jun 2021
Response from Duarte Bon de Sousa - Directeur Général on Jul 5, 2021
Kära gäst, Det var ett nöje att välkomna dig tillbaka till Château Saint-Martin & Spa, och vi vill tacka dig för att du tog dig tid att dela med dig av din upplevelse på Hotel.com. Det gläder oss också att höra att du tyckte om hotellet och dess atmosfär. Vi hoppas att få välkomna dig tillbaka till Château Saint-Martin & Spa. Vi ser fram emot att få välkomna dig tillbaka till Château Saint-Martin & Spa. Var vänlig och acceptera mina bästa hälsningar. Duarte Bon de Sousa Generaldirektör

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura top sotto tutti i punti di vista difficile trovare di meglio
Stayed 2 nights in Jun 2021
Response from Duarte Bon de Sousa - Directeur Général on Jul 5, 2021
Caro ospite, Siamo stati lieti di riaccogliervi allo Château Saint-Martin & Spa, vorremmo ringraziarvi per aver trovato il tempo di condividere la vostra esperienza su Expedia. Siamo anche felici di sapere che avete apprezzato lo stabilimento. Ci auguriamo di potervi dare nuovamente il benvenuto allo Château Saint-Martin & Spa. Non vediamo l'ora di riaccogliervi presto per un'altra esperienza memorabile al Château Saint-Martin & Spa. Vi prego di accettare, signore o signora, i miei migliori auguri. Duarte Bon de Sousa Direttore Generale

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Duarte Bon de Sousa - Directeur Général on Jun 28, 2021
Cher client, Je tenais à vous remercier d'avoir prit le temps de partager votre expérience au Château Saint-Martin & Spa sur Hotels.com. Je suis ravi de savoir que l'établissement vous ait plus. Dans l'attente de vous accueillir de nouveau, Veuillez recevoir, mes salutations distinguées. Duarte Bon de Sousa Directeur Général

10/10 Excellent

stella maris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel espectacular, jardines increibles, vistas maravillosas!
Stayed 7 nights in Jun 2019
Response from Duarte Bon De Sousa on Jun 23, 2019
Dear Guest, Thank you for taking time to share your experience with us on Hotels.com I am delighted to read that you appreciated our property and the stunning view. Looking forward to the pleasure of welcoming you back. Best regards, Duarte Bon De Sousa General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Des chambres magnifiques , une vue époustouflante sur le littoral azuréen. Magnifique piscine à débordement, calme et volupté. Le spa est standard. Quelques erreurs dans le service à table mais sans gravité. Le petit dej est très bon mais pour le tarif élevé , il mériterait peut-être d’etre un peu moins traditionnel.
Stayed 1 night in May 2019
Response from Duarte Bon De Sousa on May 21, 2019
Cher Client, C'est avec grand plaisir que je lis votre commentaire concernant votre expérience au sein du Château Saint-Martin & Spa via Expedia. Je suis ravi que vous ayez apprécié le cadre et la vue exceptionnelle qu’offre notre hôtel. Sachez que l’avis de nos clients est primordial, et que votre retour sera pris en compte afin d’améliorer le séjour de nos hôtes. Nous serions très heureux de vous accueillir de nouveau prochainement au Château Saint-Martin & Spa. Bien cordialement, Duarte Bon De Sousa Directeur Général

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Duarte Bon de Sousa, General Manager on May 21, 2019
Dear Guest, I would kindly like to thank you for your feedback on Hotels.com due to your visit at the Château Saint - Martin & Spa. We really hope to welcome you again soon. Best regards,

10/10 Excellent

Mirko Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Duarte Bon De Sousa on May 4, 2019
Dear Mr. Thomas, Thank you very much for taking time to share your experience with us on expedia. I am very delighted see your rate and all the team was keenly encouraged. Looking forward to have the pleasure of welcoming you back, Best Regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本当にラグジュアリーなホテル。また必ず訪れたいホテルです。
古城の雰囲気を残しながら、上質感のある内装も落ち着いた感じのラグジュアリーなホテル。 ゆったりしたエントランスからフロントへ。エントランス横に広がるガーデンに咲き乱れる花々やたくさんのオリーブの古木。フロントを抜けるとテラス付きレストランがゆったりとひろがっていて、その先からヴァンスの街並みをみわたせ、遠くには、リビエラの海岸線が。爽やかな風が通りぬけてまるで別世界でした。 ガーデンでのランチは、プールに続くゆったりとした丘陵地に生えているオリーブの巨木の下、 あちらこちらにパラソルとテーブルがセッティングされ、バーベキューキッチンより洗練された サービスが受けれます。欧米の大邸宅のピクニックランチに招待されたような落ち着いた時間を過ごせました。スイートだったせいもあり、お部屋のテラスから眺める景色も最高で、何処へも出かけなくても満足がゆく快適さです。夕暮れ時の爽やかな風の中、カクテルタイムから、ガーデンレストランへのエスコートもスマート。結婚４０周年とつたえていたのですが、デザートにキャンドルを灯してチョコレートのプレートにお祝いの言葉がありました。心のこもったおもてなしで、ほんとうによい記念のディナーになりました。ホテルにはヘリポートもあり、お好みで送迎可能ということでしたが、ニースの空港より、車で30分というロケーションもとても行きやすいところです。また必ず来たいと思いました。
Stayed 1 night in Jul 2018
Response from Duarte Bon de Sousa on Sep 13, 2018
Dear Guest,   Thank you very much for taking time to share your experience with us on Expedia.   It is a real pleasure to know that you enjoyed your experience among us and thank you very much for your lovely description of our establishment.   We are more than delighted to see that you have enjoyed the service as well as our property.   It will be a real pleasure to welcome you back soon at the Château Saint-Martin & Spa.   Warm regards,   Duarte Bon de Sousa General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un personnel d'une rare gentillesse
L'endroit est bien sûr magnifique, la chambre était superbe et le service très professionnel, comme souvent dans ce genre d'endroit. J'ai néanmoins était surpris par l'extrème gentillesse du personnel, dans son ensemble. Un trés beau séjour.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jan, Düsseldorf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Absolutes Spitzenhotel, dass seiner Kategorie alle Ehre macht.