Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Comfortable, noisy due to construction at my room

Posted Jan 28, 2015
Nice hotel, restaurant food was average for French cuisine. Remodel activities were very noisy and disruptive in my room. Unable to conduct phone business in my room. Staff was above average and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

hôtel en centre ville et face à la plage

Posted Jan 14, 2015
Pros: Il est magnifiquement situé et il n'y a rien à redire aux prestations.
Cons: Je ne vois pas.
Location: Le quartier est celui du centre-ville ; vous pouvez à la plage, faire du shopping (fort varié) ou aller voir une exposition (vu le nombre de musées)
L'hôtel est très agréable, bien situé. Tout ce que l'on peut attendre d'un hôtel appartenant à un grand groupe, outre une magnifique façade " art déco"
Comment from Hotel Management
Jan 28, 2015 by MarketingCoordinator, Hotel Management
Chère Madame, Cher Monsieur, Nous vous remercions très sincèrement pour le temps que vous nous accordez en nous faisant part de votre commentaire sur Trip Advisor, suite à votre séjour au Hyatt Regency Nice Palais de la Méditerranée. Nous sommes très heureux d’apprendre que votre séjour s’est parfaitement déroulé et que vous avez plus particulièrement apprécié notre emplacement central sur la Promenade des Anglais, la qualité de notre service et de nos prestations. En effet, notre hôtel dispose d’un emplacement parfait afin de découvrir Nice, le Vieux Nice et le quartier commerçant étant situés à quelques minutes seulement de notre hôtel. Nous espérons avoir le plaisir de vous accueillir très prochainement au Hyatt Regency Nice Palais de la Méditerranée lors de votre prochain séjour à Nice. Bien cordialement, Floriane Malignon Responsable Marketing Communication
3 out of 5
by A verified travelerfrom Milano

Servizio ai piani non adeguato alla categoria

Posted Jan 4, 2015
Una mattina, malgrado la cameriera fosse passata dalla camera, il letto non era stato rifatto, la moquette non era stata pulita, gli asciugamani non sostituiti. L'aspirapolvere poi abbandonata davanti alla nostra porta fino alla mattina successiva malgrado i nostri ripetuti solleciti x rimuoverla...Nei giorni successivi, la carta igienica supplementare non è mai stata aggiunta. Al contrario, una nota di merito va al servizio di concergerie: sempre disponibile e competente !
Comment from Hotel Management
Jan 12, 2015 by MarketingCoordinator, Hotel Management
Dear Guest, We thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. It was a pleasure to welcome you to our hotel and we are very happy to learn about your satisfaction concerning our Concierges, who met your expectations and helped you with your requests. Please be assured that we will share your feedback with them. However, we are really sorry to hear that our property did not meet all your expectations especially for the cleanliness. We sincerely apologize for this inconvenience as this is not our usual quality of service. Please be assured that we will share your comments with our Housekeeping Manager and that we pay all our attention to your feedback as your satisfaction and comfort are our main priority. We sincerely thank you for your review and we look forward to welcoming you back in the near future. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Families
by A verified travelerfrom TOKYO

部屋が広くて快適

Posted Jan 3, 2015
Pros: 部屋もバスルームも広くて使いやすい。綺麗。立地も最高。食事もいい。
Cons: ソファーがもう少し快適だといいかな?
Location: まさにコートダジュールが目の前。少し歩けばアルベール1世のバス停からエクサンプロバンス行きの高速バスあり、マセナ広場まで行ってトラムにのれば、北へも東へも簡単に移動。モナコへはバスでもニース駅から電車でも20分、エズ、サンポール、マチス・シャガール・ジャンコクトー美術館など訪れるところは限りない。
家族3人だったので2部屋利用しました。1部屋は広い部屋をサービスしてくれたようです。スーツケース2つ開けても問題なしの広さ。シーツは新品のように気持ちよかったです。バスルームは広く、浴槽と別にシャワールームがあります。枕元にはエビアンを毎日サービス。海は目の前なので、朝食後に朝の散歩。バス停も近くにあり、とても便利。マセナまで歩いても遠くないです。朝食もよかったし、ルームサービスも数回使用しましたが、とてもおいしかったです。
Comment from Hotel Management
Jan 14, 2015 by MarketingCoordinator, Hotel Management
Dear Guest, We thank you for taking the time to write a review on Expedia following to your recent stay at Hyatt Regency Nice Palais de la Méditerranée. It was a pleasure to welcome you to our hotel and we are very pleased to learn that you had an enjoyable stay from the central location of our hotel to the comfort of your spacious rooms and the quality of in-room dining. Indeed, with a fabulous setting on the Promenade des Anglais, our luxurious hotel is conveniently located to discover the main attractions of Nice and to reach the different landmarks of the French Riviera from Cannes to Monaco. We are 10 minutes away from the train station that services Cannes and Monaco… and a bus stop from/to the airport is located just in front of our hotel. We sincerely thank you for your review and we look forward to welcoming you back in the near future. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

お出掛けにぴったり

Posted Jan 1, 2015
オフシーズンですが、パリ滞在中にニースに足を伸ばして3泊このホテルを利用しました。 チェックイン当日の部屋は文句なしの掃除、アメニティでした。 (すべてのタオルは三人分ありました。) しかし、2日目の夕方に部屋に戻るとその日の朝に息子が食べこぼしたクロワッサンの粉が落ちていました。 三人で宿泊しましたがバスタオルも二枚しかなく、息子と私は同じタオルを使いました。 3日目はバスタオルだけ三人分で他は二人分でした。 (清掃して頂く方でかわるのでしょうか?) 部屋の広さや設備に関しては文句なしでした。 また、利用したいと思いました。
Comment from Hotel Management
Jan 14, 2015 by MarketingCoordinator, Hotel Management
Dear Guest, We thank you for taking the time to write a review on Expedia following to your recent stay at Hyatt Regency Nice Palais de la Méditerranée. We are very pleased to hear that you had an enjoyable stay. However, we are really sorry to hear about your disappointment concerning the bath towels in your bathroom and the cleanliness of your room. We sincerely apologize for this inconvenience as this is not our usual quality of service. We will share your comments with our Housekeeping Manager. Please be assured that your feedback is very important for us in order to improve your future experience. We hope to have the pleasure to welcome you back to Hyatt Regency Nice Palais de la Méditerranée for your future travels to Nice. Best regards, Floriane Malignon Marketing Communication Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Recommended

Posted Dec 30, 2014
Stayed previously and will certainly stay again next time we're in Nice.
Comment from Hotel Management
Jan 8, 2015 by MarketingCoordinator, Hotel Management
Dear Guest, We thank you for taking the time to write a review on Expedia following to your recent stay at Hyatt Regency Nice Palais de la Méditerranée. It is a pleasure to welcome you back every time and we are glad to hear that you had an enjoyable stay and that you will certainly stay again at our hotel during your future visits to Nice. We thank you for you recommendation and hope to welcome you back very soon. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom dubai

Nice hotel close to the beach & city center

Posted Dec 26, 2014
The room is clean the staff are helpful the hotel has exelant location I love the hotel and the city
Comment from Hotel Management
Jan 8, 2015 by MarketingCoordinator, Hotel Management
Dear Guest, We thank you for taking the time to share your feedback with us regarding your stay at Hyatt Regency Nice Palais de la Méditerranée. We are very pleased to hear that you had an enjoyable stay and that you especially enjoyed your spacious and well equipped room, the professionalism of our staff and the location of our hotel. Indeed, with a fabulous setting on the Promenade des Anglais, staying at our luxurious hotel is perfect to discover the main attractions of Nice and to explore the different highlights of the French Riviera: we are 10 minutes away from the train station that services Cannes and Monaco… and a bus stop from/to the airport is located just in front of our hotel. We hope to welcome you back to Hyatt Regency Nice Palais de la Méditerranée during your future stays on the French Riviera. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Wonderful staff made the experience great

Posted Dec 19, 2014
Pros: Location, rooms and very friendly and attentive staff.
Location: Well located to the beach, restaurants and the old city.
This hotel is wonderfully located and it was everything we expected but what made the stay an absolute pleasure was the brilliant service and very friendly attitude of the staff.
Comment from Hotel Management
Jan 8, 2015 by MarketingCoordinator, Hotel Management
Dear Guest, We thank you for your review on Expedia, following to your stay at Hyatt Regency Nice Palais de la Méditerranée. We are very pleased to hear that you had a memorable experience and that you especially enjoyed the professionalism of our staff, the quality of service and the perfect location of our hotel. Indeed, the location of our hotel is great for exploring Nice and the French Riviera. The prestigious Promenade des Anglais, where our hotel is located, is known as one of the most famous places in Nice. The shopping area and the old city are located just a few steps away from the hotel. We sincerely thank you for your recommendation and we look forward to welcoming you back in the near future. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great location, excellent hotel!

Posted Dec 16, 2014
Pros: The staff were great, helpful and polite.
Location: Castle Hill is close and great. Most things are a walk - Promenade du Pallion.
Very comfortable stay, great hotel with a pool, sauna and steam room! Located on the popular beach - Promenade de Anglais
Comment from Hotel Management
Jan 8, 2015 by MarketingCoordinator, Hotel Management
Dear Guest, We thank you for taking the time to write a review on Trip Advisor following to your recent stay at Hyatt Regency Nice Palais de la Méditerranée. It was a pleasure to welcome you to our hotel and we are very pleased to learn that you had an excellent stay from the central location of our hotel to our professional staff and our outdoor-indoor pool located on our terrace overlooking the sea. Indeed, with a fabulous setting on the Promenade des Anglais, staying at our luxurious hotel is perfect to discover the main attractions of Nice, such as the Castle Hill, and to explore the different highlights of the French Riviera. We thank you for you recommendation and hope to welcome you back very soon to Hyatt Regency Nice Palais de la Méditerranée during your future stays on the French Riviera. Best regards, Floriane Malignon Marketing Communication Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pondicherry,India

Excellent location

Posted Nov 24, 2014
Had a great time with my family! Lots to explore.. But had limited time.
Comment from Hotel Management
Dec 16, 2014 by MarketingCoordinator, Hotel Management
Dear Guest, We sincerely thank you for your review on Expedia following to your family stay at Hyatt Regency Nice Palais de la Méditerranée. We are very glad to hear that you had an enjoyable stay with us. We hope to welcome you back very soon to Hyatt Regency Nice Palais de la Méditerranée for your future travels to Nice. Best regards, Floriane Malignon Marketing Communication Manager