Ratings based on 41 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
for Business Travelersby Marty79Mufc from London
Very goodPosted Feb 23, 2014 on Hotels.com
just went for a night sleep. very nice location, and maybe all spa things are good, but we came 9pm and left in the early morning. Overall want to come back to enjoy all the spa treatments.
Recommendedby Elsalane from Miami
In need of a total overhaulPosted Jan 31, 2014 on Hotels.com
The very limited personnel working at the time of my visit was polite and courteus. Nevertheless, the hotel is in need of a complete overhaul; the rooms are outdated, the rugs are way too old (in some parts they are torn and shreded), the mattresses are hard as steel and concave in the middle, the pillows seemed to be filled with scraps of fabrics, the restaurant is closed for lunch and dinner, it only openned for continental breakfast. I would never give a hotel lacking so many amenities, personnel and in such a state of disrepair a 5 star rating. The only good thing about the hotel is the bathroom´s shower and the soap, bodywash and shampoo from L´Occitane.
Recommendedby HELLIWELL from YORKSHIRE
DISAPPOINTED IN STANDARD OF THE ROOMPosted Sep 10, 2013 on Hotels.com
DUE TO A WEDDING AT THE HOTEL WE WERE PUT IN AN ANNEXE WHICH WAS FURNISHED TO A ONE STAR STANDARD ALSO THIS HAD THE MOST INFERIOR MATTRESS I HAVE EVER SLEPT ON [TRIED TO SLEEP ON]
by Diva from London
Worst experience ever!!!Posted Sep 2, 2013
Pros: Absolutely nothing...
Cons: This apartment/hotel needs a huge amount of work to bring it up to what is claimed a 4*...
Location: Middle of nowhere...
If you would like to waste your money, to have a miserable night, a horrible holiday and a smelly/dirty room then this is the hotel to book. Did I say hotel, no no, no…this is claimed to be a hotel but in fact has a number of villas and the rooms that are available are in the villas. The hotel description does not mention anything about villas and the rooms are really smelly plus dirty with lots of real hygienic issues (e.g. cracks, moles…etc). I have attached 6 images and have many more if the hotel and expedia would like to add to the photo gallery. Did I mention about the WiFi, well don’t expect to have a WiFi in the room, it is only available in the main building. I was surprised by the expedia rating, surprised that it is listed in expedia and shocked by the 4 star rating. This place is NOT a 4* apartment and I personally will not even give a single star.
Recommendedby Emillou from Denmark
Amazing hotelPosted Aug 26, 2013 on Hotels.com
It's absolutely an amazing hotel with the a fantastic view of the beautiful surroundings. The restaurant terrasse and the pool area are amongst the finest I've visited and the staff is very friendly. We stayed in a standard room which was quite worn out, however the cleanliness was fine. We will for sure return
for Familiesby Sylvia from United kingdom
needs makeover but comfortable and great settingPosted Aug 10, 2013 on Hotels.com
Paid for an upgrade from a classic room to a junior suite as classic room ( was musty and small) and was delighted with the room which was large, with comfortable beds, spacious bathroom and a balcony with a great view over the pool and surrounding countryside to the sea. Breakfast ( which was included in the price) was satisfactory on a lovely terrace , swimming pool area was lovely but fitness room was not much of one! Hotel could do with a makeover but we had a very comfortable stay overall
for Getaway With Friendsby DP from Boston
Great hotel value for the areaPosted Jun 2, 2013 on Hotels.com
This is a great hotel value near St. Paul de Vence. It was once a premier property. It has wonderful amenities: beautiful location, pool, sculpture garden. The rooms are nice and clean, but a little dated. This is a mixed blessing. If a hotel investor comes in and renovates everything, the prices will definitely jump up. In the meantime, it is a great value. Though not inexpensive, it is reasonable for this very expensive area. Its location is also a bit of a mixed blessing. It is outside St. Paul de Vence, which means that a car is required to go there. However, the hotels in St. Paul de Vence, while very luxurious looking, would be inconvenient in my opinion because cars are not permitted in St. Paul de Vence (you have to park at the foot of the village and walk up), so you (or the hotel attendant) will need to take up your luggage.
for Familiesby REbecca
nice people, but hotel has many problemsPosted Aug 24, 2012 on Hotels.com
The staff is uniformly nice and tried to be accommodating--got us a babysitter, etc. The setting is nice and the pool area is lovely. However, the hotel is very worn--almost dilapidated--the "junior suite" we booked was a regular room with a small lumpy folding cot for our daughter, and even with the air conditioning set at the lowest point it was far too hot to sleep. The shower knob fell off and the shower could only be turned on with pliers. Worst of all, we arrived in time for lunch, and were seated by the hostess, but because it took so long for the waitress to bring menus, they announced that it was too late for us to eat. So I had to drive half an hour to a grocery store to get something for my child to eat. This place might be nicer in cooler weather, and with a makeover.
by Heather from UK
Sub Standard.Posted Jul 3, 2012
Pros: The beautiful views.
Cons: The service.
Location: In the hills overlooking the sea.
Drains smelt on arrival and stayed the same for the 5 days we were there. Toilettes by pool closed. No staff anywhere- we stayed for 5 nights and not a pool boy in sight. Service for dinner took 4 hours (both meals) Explained my 92 year old mother was tired but made no difference. Totally understaffed- needs totally new management and money spending on it. Buffet breakfast a shambles with no-one in sight and most things finished. The hotel has the most stunning views and position but totally run down and needs money spending on it and a new manager that did not appear to exist.Hotel is run by a shoestring of staff so no service- room never made up till afternoon every day.
for Everyoneby A verified traveler
nicePosted Apr 8, 2012
Pros: The view was spectacular.
Cons: lack of information
Location: a car is needed as it is in the middle of nowhere
The hotel was ok but we got no information about the spa, we only found out they had a driver towards the end of the holiday , but worst of all they tried to charge us for breakfast, we were only lucky that we had expedias email stating breakfast was included otherwise we would have had to pay again. Overall it was ok the staff in general were polite and friendly but not as good as we hoped.