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Reviews of The Jay Hotel by HappyCulture

4 out of 5
The Jay Hotel by HappyCulture
21 Rue Meyerbeer, Nice, Alpes-Maritimes

Reviews

8.8

Excellent

Rating 10 - Excellent. 329 out of 599 reviews" "
Rating 8 - Good. 195 out of 599 reviews" "
Rating 6 - Okay. 50 out of 599 reviews" "
Rating 4 - Poor. 20 out of 599 reviews" "
Rating 2 - Terrible. 5 out of 599 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable beds ,soundproof rooms. A few blocks from the beach. The staff was very helpful.
Stayed 3 nights in Apr 2024
Response from Liliana Eschwey Assistant Manage on Apr 17, 2024
Dear Maria,Thank you so much for your review.Glad to hear that you enjoyed our hotel !Thank you for your nice compliment about the Jay team !:)See you very soon !Best regards

10/10 Excellent

jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and great staff
Response from Gaël Houdet - Hotel Manager on Mar 28, 2024
Dear Jonathan,Thank you so much for your feedback !We would be pleased to welcome you again !See you very soonBest regards

10/10 Excellent

Vivian Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming, the little extras that made our stay more enjoyable were a nice touch for example we had a hand written welcome message left in our room, and a hot drinks machine was available in the dining/bar area which you could get a drink at any time. The reception staff were very helpful with suggestions of where to visit or restaurants, this helped make the best use of the time we stayed as the recommendations were very good. We will definitely be back in the autumn as this is a great place to stay, 5 minutes from the tram station and a stroll to the promenade. Thank you to all at the Jay.
Stayed 4 nights in Mar 2024
Response from Gaël Houdet- General Manager on Mar 12, 2024
Dear Vivian,Thank you so much for this amazing review ! :)We are glad to hear that you fully enjoyed our hotel and services.Thank you for your nice compliments about our staff. I'm very proud of each of them ! They are always very generous and professionalYou are right, our hotel is ideally located Close to the sea side, and at only 10 minutes walk from the old town or the train station. Life is easy at the Jay Hotel :)Dear Vivian, thank you again for your review ! we would be more than happy to wecome back to the Jay HotelSee you very soon !Best regards

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay I this hotel. The staff is so friendly, the hotel really nice & well localised, & our room very comfortable for a family. We will choose again this hotel if we are lucky enough to come back to Nice.
Stayed 3 nights in Feb 2024
Response from Gaël Houdet - General Manager on Feb 27, 2024
Dear Melanie,Thank you so nice for your feedback !We are glad to hear that you fully enjoyed our hotel and services.You are right, our hotel is ideally located, very close to the sea side, and at only 10 minutes walk from the old town or train station.Dear Melanie, thank you again ! we would be more than happy to welcome you back to the Jay Hotel !Best regards

10/10 Excellent

melanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, very friendly staff, good breakfast, nice rooms. We really felt like at home. If we come back to Nice, we will for sure book again in this hotel. Thanks a lot for making our stay so pleasant.
Stayed 2 nights in Feb 2024
Response from Gaël Houdet - General Manager on Feb 27, 2024
Dear Melanie,Wooow ! thank you for this review ! Thank you for your good compliments about our staff. I'm proud of them !Dear Melanie, thank you again. We would be pleased to welcome you again !See you very soon !Best regards

8/10 Good

wei

Liked: Cleanliness, property conditions & facilities
The hotel is in a safe and good neighborhood. A walking distance to everything that you need in Nice. Staffs are helpful and kind.
Stayed 4 nights in Feb 2024
Response from Gaël Houdet - General Manager on Feb 16, 2024
Dear Guest,Thank you for your feedback. We are glad to hear that you enjoyed our good location and our staff.Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Hotel with character but still updated with all modern amenities needed. The highlight is definitely the friendly staff who greet you each time you walk in and are able to offer great recommendations.
Stayed 4 nights in Nov 2023
Response from Gaël Houdet - General Manager on Dec 1, 2023
Dear Guest,Thank you so much for your feedback !We are glad to hear that you fully enjoyed our hotel and services.Also, thank you for your nice compliments about our staff ! i'm very proud of them !Thank you again for your feedback .We would be pleased to welcome you back to the Jay Hotel.Best regards

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice property. Balconies are small, but cool. Nice location. Very friendly staff.
Stayed 4 nights in Jul 2023
Response from Gaël Houdet - General Manager on Nov 14, 2023
Dear Brandon,Thank you so much for your review.Glad to hear that you enjoyed our hotel !Thank you for your nice compliment about the Jay team !:)See you very soon !Best regards

10/10 Excellent

Kim Marvin

Traveled with group
Liked: Cleanliness, property conditions & facilities
Very friendly and accommodating staff
Stayed 4 nights in Oct 2023
Response from Gaël Houdet - General Manager on Nov 14, 2023
Dear Kim,Thank you so much for your kind review.Also, thank you for your nice compliments about our staff. I'm very proud ot them. Dear Kim, we would be more than happy to welcome you back to the Jay Hotel !Best regards

8/10 Good

Tomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, everywhere within 10min walk. Rooms clean and friendly staff
Stayed 3 nights in Oct 2023
Response from Gaël Houdet - General Manager on Oct 11, 2023
Dear Tomas,Thank you so much for your review.Indeed, our hotel is ideally located, close to the beach, and at only 10 mins walk from the old town.Thank you for your nice compliments about our staff, the Jay Team !Dear Tomas, we would be pleased to welcome you again to the Jay HotelSee you very soonBest regards

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Gael H- General Manager on Oct 11, 2023
Dear Susan,Thank you so much for your rating !Glad to hear that you fully enjoyed our hotel ad our services !We would be pleased to welcome you againBest regards

10/10 Excellent

Suzanne Beckmann, Downers Grove

Liked: Cleanliness, amenities, property conditions & facilities
The personal attention in this small, beautiful hotel made our stay in Nice even more lovely
Stayed 3 nights in Oct 2023
Response from Gael H- General Manager on Oct 11, 2023
Dear Suzanne,Thank you so much for your rating ! We love your compliments about aour staff ! i'm very proud of the whole Jay Team ! Dear Suzanne, we would be more than happy to welcome you back to the Jay Hotel.Best regards

6/10 Okay

Karine

Traveled with family
Disappointing
Pictures are way nicer than the actual place
Stayed 1 night in Sep 2023
Response from Gael H- Manager on Oct 2, 2023
Dear Karine,Thank you for your feedback.However, we hope that our staff and our services met your expectations.Best regards

8/10 Good

Magdalena

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and pleasant room. Hotel closely located to promenade and steps away from shops. Felt safe as a solo female traveler. Helpful and friendly front desk staff.
Stayed 5 nights in Sep 2023
Response from Liliana Eschwey Assistant Manage on Sep 29, 2023
Dear Magdalene,we would like to thank you for taking the time to let us know about your experience in our hotel and we are glad that it was a pleasant one.It is true that the hotel is very well located, just 2 minutes from the promenade and only 10 minutes from the old center.Thank you for the nice message regarding the team, a team that is always professional and helpful.Dear Magdalena, we look forward to seeing you again at The Jay Hotel!Sincerely,Liliana Eschwey,Assistant Manager

8/10 Good

Zoe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Moder, classy and comfortable
Stayed 3 nights in Sep 2023
Response from Liliana Eschwey Assistant Manage on Sep 17, 2023
Dear Zoe, thank you for your comment and we look forward to seeing you again at Jay Hotel.

6/10 Okay

Victoria

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pros: Excellent, friendly staff that were eager to attend to guest needs during the stay. If anything makes the stay here, it's the people. Linens always immaculately clean and crisp. Cons: No idea how the property received a 4 star rating, condition of the property and amenities offered are certainly not at this level. Reception area felt cluttered. Bathrooms dated and sub-optimally designed (water goes everywhere when you take a shower). Overall the property feels dated and gives fancy motel/hostel vibes.
Stayed 5 nights in Sep 2023
Response from Liliana Eschwey Assistant Manage on Sep 17, 2023
Dr. Victoria,First of all, we would like to thank you for taking the time to share your experience after your stay in our hotel.Thank you for the nice words about our team, a team we are very proud of.Dear Victoria, thank you once again and believe that your opinion is very important to us.Sincerely,

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was super friendly and helpful. Great location a few blocks off the beach and walking distance of all the stuff!
Stayed 4 nights in Sep 2023
Response from Liliana Eschwey Assistant Manage on Sep 17, 2023
Dear Kimberly,we would like to thank you for taking the time to share your experience in our hotel and we are glad that it was a pleasant one.It is true that our hotel is very well located just 200 m from the famous promenade and only 10 minutes from the old center.We are glad that our staff was at your disposal, which is very important for us.Thank you once again and we look forward to seeing you again at The Jay hotel.Sincerely,

8/10 Good

Sarah, Hove

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights. The staff were very welcoming and friendly. Nice touches, like a handwritten welcome note and free water refills. We had a room for 3 without balcony on top floor. It was beautifully decorated, true to photographs. It felt slightly small for 3 and I would probably chose the balcony room next time. It was very good value for money however. Sofa-bed was unfortunately very uncomfortable, the mattress was dipped in several places. Bathroom ok, shower difficult to get right as taps were separate. The room was situated at the rear of the building, which was lovely and quiet at night. The location of the hotel was great - about 1 block back from Rue De France which made everything walkable. Overall we really enjoyed our stay. We would definitely consider staying again. Lovely hotel and fantastic staff.
Stayed 2 nights in Aug 2023
Response from Liliana Eschwey Assistant Manage on Sep 17, 2023
Dear Sarah, first of all we would like to thank you for taking the time to share with us the pleasant experience in our hotel.It is true that our customers are very important to us and we want their stay to be a pleasant one and for this we prepare their arrival with great care.It is true that our hotel is very well located just 2 minutes from the beach, 10 minutes from the old center and only 7 minutes from the train station.We are pleased to inform you that we take into account all the constructive comments and we will check the condition of the sofas.Thank you once again and we look forward to seeing you again at The Jay Hotel.Sincerely

10/10 Excellent

Rozsa

Stayed 4 nights in Aug 2023
Response from Liliana Eschwey Assistant Manage on Sep 16, 2023
Chère Rozsa,Merci pour cette belle note et au plaisir de vous revoir au Jay Hotel.Cordialement

10/10 Excellent

Daljit

Stayed 4 nights in Aug 2023
Response from Liliana Eschwey Assistant Manage on Sep 15, 2023
Dear customer,thank you for your note.Thank you and we look forward to seeing you again.Best regards ,

10/10 Excellent

Wuran

Liked: Cleanliness, amenities, property conditions & facilities
Really nice place
Stayed 2 nights in Aug 2023
Response from Liliana Eschwey Assistant Manage on Sep 3, 2023
Dear Wuran ,Thank you for your comment and we are glad that your stay was a pleasant one.We look forward to welcoming you again at THE JAY HOTEL.Kind regards !

10/10 Excellent

MAJID

Liked: Cleanliness, amenities, property conditions & facilities
The team very kind and the hotel comfortable
Stayed 5 nights in Aug 2023
Response from Gaël H - General Manager on Aug 21, 2023
Dear Majid,Thank you so much for your feedback !Glad to hear thatbyou fully enjoyed our hotel and services.Also, thank you for yourr good compliments about our staff ! i'm very proud of them !Dear Majid, we would be more than happy to welcome you back the Jay Hotel.Best regards

8/10 Good

Syed W

Traveled with family
Liked: Cleanliness, room comfort
Excellent Staff
We stayed in the hotel last week. the room we stayed in had a issue and upon bringing this to the staff notice, they were apologetic and responsive in finding a solution. Gael (hotel manager), Sarah (front desk) was extremely professional. During our last day. they extended hospitality by allowing us a late check-out as our flight was departing in the evening. We would definitely be coming back to this hotel for our next stay.
Stayed 5 nights in Aug 2023
Response from Liliana Eschwey Assistant Manage on Sep 3, 2023
Dear Syed W,Thank you for taking the time to share your experience in our hotel with us and we are glad that it was a pleasant one.We thank you for the beautiful praises brought to our team, a professional and always available team led by our general manager Gael, a humane person and always available.Thank you once again and we look forward to seeing you again at The Jay Hotel.Kind regards,

10/10 Excellent

Doru

Traveled with family
Liked: Cleanliness, room comfort
Great property in a prime location
Very comfortable stay in a prime location in Nice. Excellent staff, ready to help with everything and anything.
Stayed 4 nights in Jul 2023
Response from Gaël Houdet - Hotel Manager on Aug 9, 2023
Dear Doru,Thank you so much for your feedback !Glad to hear that you fully enjoyed our hotel and services !Indeed, our hotel is ideally located, close to the sea and at only 10 minutes walk from the old town.All is at walking distance, "La vie est belle" au Jay hotel !Dear Doru, see you very soon !Best regards

8/10 Good

Eugene

Stayed 6 nights in Jul 2023
Response from Liliana Eschwey Assistant Manage on Aug 6, 2023
Cher Eugène, merci d'avoir pris le temps de partager votre expérience dans notre hôtel.Nous avons hâte de vous revoir !Cordialement

10/10 Excellent

AbdelHakim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
One of the most amazing and helpful staff to ever meet in a hotel, coffee and water for free and amazing location close to train and beach. Very comfortable bed and a very clean property.
Response from Gaël Houdet - Hotel Manager on Jul 19, 2023
Dear AbdelHakim,Thank you so much for this very good review !Thank you for your nice compliments about our staff ! i'm very proud of all of them !You are right , our hotel is ideally located ! close to the ocean, and at only 10 minutes walk from the old town or from the train station.Dear AbdelHakim, thank you again for your feedback ! we would be more than happy to welcome you back to the Jay Hotel.See you very soon !Best regards

8/10 Good

Poonam

Nice staff, awesome location, eclectic decor. Small space but that’s standard out there it seems
Stayed 2 nights in Jul 2023
Response from Gaël Houdet - Hotel Manager on Jul 13, 2023
Dear Pooman,Thank you for your feedback and rating.Thank you for your nice comp:iment about our staff.Also, you are right, our hotel is ideally located, very close to the ocean, pestrian streets, and at only 10 minutes walk from the old town or the train station.yes, Nice is a typical, old city, and buildings are very different from modern cities, this can explains why rooms are not all the same size, and can sometimes seem small to visitors from other countries.Dear Poonam, we would be glad to welcome you back to the Jay HotelBest regards

10/10 Excellent

Els

Liked: Cleanliness, amenities, property conditions & facilities
So I booked this very last minute , I had originally booked another place which I found so rude and they wanted me to wait until 2pm to check in so I decided to go to this boutique hotel instead . The receptionist was so lovely and polite after seeing how tired I was they made my room available straight away at 11 am without any extra charges ! Amazing staff..close to literally everything Will be returning Thank you !
Stayed 2 nights in Jul 2023
Response from Gaël Houdet - Hotel Manager on Jul 13, 2023
Dear Els,Thank you so much for your feedback !Glad to hear that we met your expectations ! Our priority is customer comfort. If a room is ready before Check-in time (3 pm), we are happy to give it to the guest.Thank you for your nice compiments about our staff ! I'm very proud of all of them. They are all very generous, helpfull and professional. Dear Els, thank you again ! We would be more than happy to welcome you back to the Jay Hotel.See you very soon !Best regards

6/10 Okay

Hyobin

Disliked: Cleanliness
I stayed for 7 nights including a weekend and it was extremely noisy during the weekend. If you are not going to be out partying till 3AM, this is not the right place. If you like to stay up late then this might be a good place as the strip nearby has a lot of restaurants that opens till late. Grocery is located half a block away and the beach is so close. There was one day we didnt ask for a room service and as I switched the light up in the middle of the night, a huge waterbug went across the room. Waterbug looks like a cockroach, just bigger. Another day, I closed the bathroom door a bit hard and the utility door behind the toilet came down crashing into the toilet and breaking it. I was happy no one was sitting on that toilet as that could have been a bad slam on the head. At least the mechanic came to fix the toilet right away. I liked the free pastries they sometimes put out infront of the water cooler in the lobby. Other than the noise on the weekend, a random bug, and some odd toilet incident, this place is very decent. No other problems besides those.
Stayed 7 nights in Jun 2023
Response from Gael H- Manager on Jul 7, 2023
Dear guest,Thank you for sharing your experience following your stay at the Jay Hotel.Our hotel is located in a rather quiet area. I'm sorry if you were disturbed by noise. There are no bars or night establishments near our hotel. Perhaps you were disturbed by people talking loudly on the street?We are also sincerely sorry about the problems you had encountered. These are indeed very isolated cases. We apologize for this.We are happy to hear that you enjoyed the location of the hotel. It is true that we are very close to the sea, pedestrian streets, and only 10 minutes walk from the old town or the train station, very convenient for visiting the Côte d'Azur, from Cannes to Ventimiglia (in Italy ).Also, we are happy to read that you enjoyed our free drinks 24h/7 !We would be glad to welcome you again at the Jay Hotel.best regards

8/10 Good

kandis

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and accommodating staff in a nice part of the city. The rooms are quaint and comfortable but a little small if traveling with a family.
Stayed 1 night in Jun 2023
Response from Liliana Eschwey Assistant Manage on Jul 2, 2023
Thank you for taking the time to share your experience following your stay and we are glad that it was a pleasant one.Thank you and we look forward to seeing you again at Jay Hotel.

10/10 Excellent

Seta

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Gael H- Manager on Jun 23, 2023
Dear Seta,Thank you so much for your rating ! :)Glad to hear that you liked our hotel.We would be more than happy to welcome you back to the Jay Hotel.See you very soon !Best regards

10/10 Excellent

Kamaljit

Stayed 3 nights in Jun 2023
Response from Gaël Houdet - Hotel Manager on Jul 10, 2023
Dear Guru,Thank you so much for your feedback !Glad to hear that you fully enjoyed our hotel and our services !We would be glad to welcome you back to the Jay HotelBest regards

10/10 Excellent

Guru

Stayed 4 nights in Jun 2023
Response from Gaël Houdet - Hotel Manager on Jul 10, 2023
Dear Guru,Thank you so much for your feedback !Glad to hear that you fully enjoyed our hotel and our services !We would be glad to welcome you back to the Jay HotelBest regards

10/10 Excellent

nabeel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean friendly people near the beach. Just awesome.
Stayed 3 nights in Jun 2023
Response from Gael H- Manager on Jun 19, 2023
Dear Nabeel,Thank you so much for this review !You are right, our hotel is ideally located. Very close to the sea side, pedestrian streets, and at only 10 mins walk from the old town and its flower market.We would be pleased to welcome you againSee you very soon !Best regards

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and very helpful. The beds were comfortable.
Stayed 5 nights in Jun 2023
Response from Gael H- Manager on Jun 19, 2023
Dear Maria,Thank you so much for this very good review ! Thank you for your good compliments about the Jay Team !Also, glad to hear that you liked our beds. Sleeping well is the most important thing in a hotel :)We would be pleased to welcome you again !Best regards

10/10 Excellent

Bronson

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2023
Response from Gaël Houdet - Hotel Manager on Jun 19, 2023
Dear Bronson,Thank you so much for this good rating !Hope to see you very soon to the Jay HotelBest regards

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
As my first time travelling abroad solo I felt really safe at The Jay. The room was perfect, beautifully presented and clean. I didn’t book breakfast as wanted to eat on the go and try brunch elsewhere but other guests looked to be enjoying this every morning. Definitely recommend this hotel. Super close to centre of town and sea front.
Stayed 4 nights in Apr 2023
Response from Gaël Houdet - Hotel Manager on May 3, 2023
Dear Lisa,Thank you so much for this great feedback !Glad to hear that you fully enjoyed our hotel and services.You are right ! our hotel is ideally located. Close to every thing ! Life is easy at the Jay Hotel :)Lisa, thank you again ! We would be more than happy to welcome you back to the Jay Hotel.See you very soon !

4/10 Poor

Miriam

Liked: Cleanliness
Small, overrated hotel. 2.5 stars maximum.
Very small room, no place to open a suitcase, only on top of a bed... Toilet door was broken, and staff wouldn't fix it for two days because it was a holiday... The wools are very thin - you can hear people chatting all night and the elevator clinging
Stayed 2 nights in Apr 2023
Response from Liliana Eschwey, Assistant Manager on Apr 22, 2023
Dear Miriam,We are sorry to read that your stay with us was not entirely satisfactory.Normally in the closet there was a luggage holder that you could use to put your suitcase on. If not, you are welcome to ask at reception.We advise you to make a reservation through us in the future and then we can offer you several room types at the best price.We hope to see you again.Kind regards, Liliana

10/10 Excellent

Gitte Holm

Stayed 1 night in Apr 2023
Response from Gaël Houdet - Hotel Manager on Apr 20, 2023
Dear Urban,Thank you so much for this nice rating !Glad to hear that you fully enjoyed our hotel and services !We would be more than happy to welcome you back to the Jay Hotel.Best regards

8/10 Good

Melissa

Liked: Cleanliness, room comfort
Amazing stay for a weekend away
Me and my partner really enjoyed our stay at the Jay hotel. We arrived quite early and was able to drop our bags off and explore nice whilst waiting for our room to be ready. On arrival back to the hotel we were greeted and given our room. The room was beautifully decorated and very clean. The location was perfect, close to the beach and shops, it was also very easy to find. The bed was extremely comfortable our surroundings were quiet. I would highly recommend anyone to stay here.
Our room
Cute bar
View from hotel room
View from hotel room
Stayed 2 nights in Apr 2023
Response from Gaël Houdet - Hotel Manager on Apr 20, 2023
Dear Melissa,Thank you so much for your review and rating.Indeed, when our customers arrive in the morning, we are very happy keep their luggages, so they can quickly enjoy our beautiful city.The style of our hotel is inspired by the Roaring Twenties, in reference to Jay "The Great Gatsby", hero of Francis Scott Fitzgerald's novel.You are right, our hotel is ideally located, very close to the sea and the pedestrian streets, and only 10 minutes walk from the old town or the train station.We are also very proud of the quality of our beds. Customers sometimes take the reference to get the same at home :)Dear Melissa, thank you again for your feedback. We would be more than happy to welcome you back to Jay Hotel.Best regards

8/10 Good

Saurabh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with lovely staff. Great location
Stayed 2 nights in Mar 2023
Response from Liliana Eschwey, Assistant Manager on Apr 8, 2023
Dear Saurabh,Thank you for your lovely review following your stay.It is with great pleasure that we receive your beautiful compliments.Also, we will not fail to share your appreciation with our entire team.Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service.I'm looking forward to seeing you again !

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2023
Response from Liliana Eschwey, Assistant Manager on Apr 8, 2023
Dear customer,we want to thank you for taking the time to give us these wonderful notes.We are waiting for you again at The Jay hotel.

10/10 Excellent

STEVEN

Liked: Cleanliness, room comfort
RECOMMENDED
Brilliant service. Great atmosphere, unlimited refreshments & comfortable mattresses with both firm & fluffy pillows to please everyone’s preference.
Stayed 3 nights in Mar 2023
Response from Gaël Houdet - Hotel Manager on Mar 24, 2023
Dear Steven,Thank you so much for your rating!Glad to hear that you fully enjoyed our hotel and our services.We would be more than happy to welcome you back to the Jay Hotel.See you very soon !Best regards

10/10 Excellent

Nadine

Liked: Cleanliness, property conditions & facilities
Our stay was pleasant. It’s a very cozy hotel that feels like home with friendly and very helpful staff. I would love to stay there again on our next visit!
Stayed 5 nights in Mar 2023
Response from Gaël Houdet - Hotel Manager on Mar 16, 2023
Dear Nadine,Thank you so much for your feedback !Glad to hear that you fully enjoyed our hotel and our services.Thank you for your good compliments about our staff. I'm very proud of them ! They are all very generous, friendly, and professional.Dear Nadine, we would be more than happy to welcome you back to the Jay Hotel.See you very soon !Best regards

10/10 Excellent

Minh

Liked: Cleanliness, room comfort
Location, Design, Comfort, Value
This boutique hotel was perfect for our needs: budget yet very stylish is what we always seek and this hotel had it all plus plus! Excellent location walking distance to the coast and main promenade. The room was was a lot for the money, kitchenette, separate living room and plenty of closets. The staff were so friendly with complimentary espresso and large refillable glass bottles for filling at the tap with still or sparkling water to take up to the room. The area was very nice and so convenient. Loved it!
Stayed 1 night in Feb 2023
Response from Gaël Houdet - Hotel Manager on Mar 6, 2023
Dear Minh,Thank you so much for your feedback !Indeed, our hotel is ideally located close to the see side, at 10 minutes walk from the old town and the train station !Thank you for your nice compliments about our staff. i'm very proud of them !Dear Minh, we would be than happy to welcome you back to the Jay Hotel !Best regards

8/10 Good

Gavin

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from Gaël Houdet - Hotel Manager on Mar 9, 2023
Cher Gavin,Thank you for your rating !We would be more than happy to welcome you back to the Jay Hotel.Best regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Greatest place to stay in Nice
The Jay is absolute perfection. From the moment we walked thru the doors of this charming boutique hotel we felt so welcome. Lilliana was there to greet us with a huge smile and gave us so much good advice about the city and restaurants and everything we needed to know. All of the staff (every single person including the housekeepers) were beyond friendly. They all greeted kindly whenever we saw them. Alain, Eliza and Gael were so helpful and never minded taking the time to chat. And were there for anything we needed. The room was spotless. The beds were comfortable. It was very nice to have refillable water containers provided for the room. Each room had a little kitchenette if you needed to make food in the room. They had both elevator and stairs. Also a lovely breakfast area where you could sit and enjoy a drink in the evening if you wanted. Great location. About an 8 minute stroll to the Alsace-Lorraine train station from the airport which only cost €1.50. Once in Nice you can take the train or buses to all of the nearby towns. The hotel staff can provide all the details. We will definitely be back to The Jay.
Balcony room
Breakfast/Bar area
Stayed 3 nights in Jan 2023
Response from Liliana Eschwey on Jan 28, 2023
Dear customer,Thank you very much for your comment and for taking the time to share this experience with us.Thank you for all the praises brought to us all, believe that we are a team for which it is very important that our customers leave with a wonderful experience.Thank you for the nice remarks regarding breakfast, an important point for us that we always try to improve with fresh, local, organic or gluten-free products.It is true that the location of our hotel is an excellent one to be able to go in all directions.Dear customer, we thank you once again from the bottom of our hearts and we look forward to seeing you again in Nice at the Jay Hotel.Liliana EschweyAssistant manager

8/10 Good

Yehonatan

Traveled with family
Liked: Cleanliness, room comfort
Nice staff and overall plaesent stay!
Stayed 3 nights in Nov 2022
Response from Gaël Houdet - Hotel Manager on Dec 1, 2022
Dear Yehonatan,Thank you so much for this very nice feedback !Thank you for your nice compliment abour our staff !We would be more than happy to welcome back to the Jay Hotel !See you very soonBest regards

10/10 Excellent

Robert

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The apartment hotel located very conveniently walking distance from the main beach promenade 5/6 mins walk. There is also grocery store, cafes, restaurants very close by. Room decor is cheerful, comfortable bed. Hotel staff is friendly, welcoming, helpful. The hotel is pet friendly which is great for my dog. Overall a very pleasant stay.
Response from Gael H- Manager on Dec 1, 2022
Dear Robert,Thank you so much for this great feedback !Indeed, our hotel is idealy located. Very close to the sea, and at only 10 minutes walk from the old town.We would like to thank you for your nice compliments about our staff. I'm very proud and very happy to have them by my side. They are all very generous and very professional.Dogs are our friends ! We would be more than happy to welcome you again (and your dog :) to the Jay HotelSee you very soonBest regards

6/10 Okay

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Gaël Houdet - Hotel Manager on Apr 22, 2023
Dear Aaron,Thank you for your rating.We would be pleased to welcome you back to the Jay hotel.Best regards