Lobby sitting area

Reviews of Hotel Novum

3 out of 5
Hotel Novum
Ul. Grunwaldzka 15h, Niepolomice, Lesser Poland

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 43 reviews" "
Rating 8 - Good. 21 out of 43 reviews" "
Rating 6 - Okay. 2 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 0 out of 43 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Murat

Stayed 1 night in Dec 2022

8/10 Good

PAUL, NORWICH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jun 2022
Response from Hotel Novum on Jul 24, 2022
Thank You!

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2020

4/10 Poor

Verified traveler

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Curtains were terible, air conditioning wasnt great, shower pressure was low and the temperature of the water wouldnt stay the same. Bed was uncomfortable, breakfast buffet wasnt the best. We were told the sauna facilitys which was stated to be free, was closed for maintenance which it wasnt when i chanllanged then the hot tub was no included in the free use of the sauna 'facilitys'
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Awesome stay
Fantastic service. Great bar food and big variety of buffet breakfast items.
Stayed 1 night in Aug 2018

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and Spa (with a beer bath!)
A nice hotel in a small town. The sauna was great. I even tried the beer bath and it was soothing. Don't expect a vat of beer, it was more of a single reclining jet tub that must have had some small percent of beer which was slightly noticeable.
Stayed 2 nights in Aug 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The weather was very hot but the hotel was great. Amazing breakfast. And the saunas are fantastic.
Stayed 2 nights in Jul 2018

4/10 Poor

Paul, UK

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One night only
One night stay arriving at 10:30 on the evening was not welcoming with no food available. So bar was the the only option at 10:40 for drinks only as at 11:00 we were forced to leave the bar and finish our drinks in reception no drinking up time at all. After finishing I actual made to my room after the second attempt due to door key cards not working. Large room with 2 single beds and a lounge were the sofa bed was made ready? Almost telling me you are sleeping here tonight which was the best place due to no tv in the bedroom. Breakfast was ok just glad to see my taxi and get back to work.

10/10 Excellent

Yauheni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Caleb, Warsaw, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low price, high quality
Stayed here for New Year's Eve with the family. Great breakfast (free!). The hotel appeared newer and was very clean overall. Friendly staff, large rooms, comfortable bed. Cheapest place around, very nice!

8/10 Good

jen, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Nice area
Went there for wedding held at another area. Very good location to where I wanted to be.

8/10 Good

A Farooqi, Maidenhead

Liked: Cleanliness, staff & service
Very good Staff at Reception and in the Dining room. Food was very good. The Shower needs fixing as does the chair in the in Room.

10/10 Excellent

Helena

Stayed 1 night in Apr 2022
Response from Hotel Novum on May 12, 2022
Dziękujemy i zapraszamy ponownie.

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A business day at Niepolomice.
Very nice hotel, clean and quiet. The saunas were great and free of charge.
Stayed 2 nights in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Artur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wyjazd służbowy- jedna noc
Pokój wygodny, kabina prysznicowa mała, w pokoju troszkę chłodno - kaloryfery jeszcze nie grzały Zaskoczyły mnie kupony na posiłki w restauracji -można nabyć w recepcji wielokrotność 20 zł i zamówić posiłki z kuponów nie wydają reszty ale można dopłacić - ( faktura usługa hotelowa, bez faktury za usługę hotelową można zamawiać normalnie z karty - usługa gastronomiczna) śniadanie dobre
Stayed 1 night in Oct 2019

10/10 Excellent

Rimas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
No sauna but ok.
The only down side was that the sauna was not available during all month of July.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr empfehlenswertes Hotel
Einfach nur sehr gut, jederzeit zu empfehlen
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig gelegenes Hotel, ideal für Dienstreisen. Sehr freundliches Personal, saubere Zimmer. Verdunkelungsvorhänge wären allerdings wünschenswert. Essen im Restaurant sowie der Bar ist günstig und sehr lecker.
Stayed 2 nights in Jun 2019

8/10 Good

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardzo przyjemny hotel ze świetną obsługą. Dodatkowy plus za duży parking.
Stayed 2 nights in Nov 2018

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przyzwoity hotel w przyzwoitej cenie.
Hotel w spokojnej okolicy, duży parking. Miła obsługa, smaczne śniadanie, z dużym wyborem potraw. Polecam. Niestety - słabe łącze WiFi
Stayed 1 night in Sep 2018

8/10 Good

mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Novum Niepołomice
Hyvä hotelli, tilava huone ja ilmastointi. Henkilökunta todella mukavaa ja palvelu altista ja aamiainen hyvä
Stayed 5 nights in Jul 2018

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Mateusz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
La chambre fraiche, mais chauffage d'appoint fourni sans être demandé, TOP

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Mäuschen, Heringen

Disliked: Staff & service
Abseits gelegenes Hotel nur englisch und polnisch
das Hotel liegt in einer ruhigen Straße, Abseits - ca. 20 km von Krakau entfernt, das gesamte Personal spricht fast ausschließlich polnisch oder englisch, die Sauberkeit im gesamten Hotel geht in Ordnung, die Mitarbeiter der Rezeption ist freundlich und auch bemüht Fragen zu beantworten soweit man sich englisch verständigen kann, das Frühstücksbuffet war ausreichend - es gab nur einen Kellner- welcher uns gegenüber sehr bemüht war und sehr freundlich uns begegnet ist, der Spa-Bereich ist sehr dürftig und die Massagen sind nicht sehr gut - auch ist der Service dort mangelhaft, in der Bar wurden wir sogar bewusst übersehen und nicht bedient, es gab täglich eine kleine Flasche Wasser
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
bardzo przyjemny hotel. Polecam

8/10 Good

Dariusz

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nr 1 in niepolomice
Schönes hotel Sehr schöne bedienung und freundlich

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rune Stenbæk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dobry hotel
Polecam hotel Novum. Blisko Niepołomickiej strefy biznesowej.

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sper hotel,polecam

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir fanden ein gutes ubd reichhaltiges Frühstücksbüfee vor. Das Personal im gesamten Hotel war steht freundlich und hilfsbereit.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

WOJCIECH, Łódź

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Średnio przyjemnie
Problem już przy meldowaniu - mimo iż robiliśmy rezerwację na pobyt ze śniadaniem, pierwsze co usłyszeliśmy od recepcjonisty - "w cenie nie ma śniadania", po dłuższej rozmowie, i w końcu po odnalezieniu maila z rezerwacją w naszym telefonie, powiedział - "dobrze, niech będzie ze śniadaniem". Bardzo nieprofesjonalne podejście do klienta. Fatalne pierwsze wrażenie. Co do pokoju - duży, przestronny, z balkonem, wygodne ogromne łoże. Niestety gorzej z łazienką - stojąca woda w brodziku, nieprzyjemny zapach,problem z wentylacją. Śniadania smaczne, ale z powodu jakiejś imprezy zamkniętej, dla gości hotelowych zostały cztery czy pięć stolików i nie mieliśmy jak go zjeść, pół godziny później coś się zwolniło. Całość wychodzi bardzo średnio.

10/10 Excellent

Walter, Dresden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern und preiswert
Service und Qualität der Leistungen sehr gut. Wir werden das Hotel wieder benutzen.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hübsches Hotel in Stadtnähe
es war schön-es war genauso wie im Internet beschrieben