Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
100% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hawaii

Excellent hotel

Posted Mar 1, 2015
Pros: Location. Size of the room. Services. Excellent breakfast.
Cons: none
Location: Walking distance to many restaurants and tourist interests.
All the ANA hotels are excellent in location, cleanness, and services. ANA Niigata is no different. Staff even walk you to the elevator and press button as you return from outing.
Comment from Hotel Management
Mar 12, 2015 by Rooms Division, Hotel Management
Thank you for choosing to stay with us and for sharing your feedback. We are very pleased to hear that you enjoyed your stay and that our service met your expectations. We hope to have the opportunity of welcoming you back in the in the near future. Yours Sincerely,
4 out of 5
Recommended
for Everyone
by A verified travelerfrom toukyou

駅近くで利用しやすい

Posted Jan 26, 2015
駅からも比較的近く、利用しやすい場所でした。 市内が見渡せ、眺望も良く、過ごしやすかったです。
Comment from Hotel Management
Jan 27, 2015 by Maanori Kitamura, Hotel Management
ANAクラウンプラザホテル新潟をご利用頂き、誠にありがとうございます。また滞在中のご感想をお聞かせいただき心より御礼申し上げます。ホテルでのご滞在をご満足頂けたようで、たいへん嬉しく思っております。お客様のまたのご利用を心よりお待ちいたしております。
4 out of 5
Recommended
for Business Travelers
by Yairfrom San DIego

ANA Crowne Plaza Niigata

Posted Dec 8, 2014 on Hotels.com
Comfortable hotel, well maintained and clean. Two minor problems: people in front desk barely speak English, and vegetarian food is very limited to say the least
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Jannyfrom Shanghai

Pretty good!

Posted Dec 5, 2014 on Hotels.com
Safe, clean, ideal location. Very close to Tokyo station also having multiple subway station around. Very convenient. Staff are very helpful. Breakfast was so so.
5 out of 5
Recommended
for Families
by A verified traveler

リピートします!

Posted Nov 27, 2014 on Hotels.com
新潟市内の宿泊は初めてで駅からも若干歩く立地でしたが、萬代橋の夜景が綺麗に見える部屋で満足でした。女性スタッフの笑顔も多く、気持ち良く過ごせました。朝食も地元の品が多く満足でした。 また利用したいと思います。
Comment from Hotel Management
Feb 28, 2015 by Rooms Division, Hotel Management
ANAクラウンプラザホテル新潟をご利用頂き、誠にありがとうございます。また滞在中のご感想をお聞かせいただき心より御礼申し上げます。ホテルでのご滞在にご満足頂けたご様子で、たいへん嬉しく思っております。引き続きお客様の信頼に応えられるよう努力してまいります。またのご利用を心よりお待ちいたしております。
5 out of 5
Recommended
for Couples
by sungmoofrom seoul

perfect!

Posted Nov 21, 2014 on Hotels.com
perfect!
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2014 on Hotels.com
5 out of 5
Recommended
for Personal Event
by HYUNCHANfrom SOUTH KOREA SEOUL

교통이 편리한 인터내셔널 호텔

Posted Nov 11, 2014 on Hotels.com
가격도 비싸지 않고 교통이 편리하고 조식도 맛있게 잘 먹었습니다. 다만 조식 매뉴가 일식매뉴 부문이 좀 많은편이라 인터내셔날 스타일로 좀 개선이 필요 할 것 같습니다. 그리고 호텔에 수영장이 없는 것이 아쉽더군요..그 외에는 다 좋았습니다.
4 out of 5
Recommended
for Business Travelers
by MSfrom Japan

朝食がおいしい

Posted Oct 20, 2014 on Hotels.com
朝食付きであり、とてもおいしかった。また部屋はきれいに整備されており満足度が高い。