Front of property

Reviews of Fletcher Hotel-Restaurant De Gelderse Poort

3 out of 5
Fletcher Hotel-Restaurant De Gelderse Poort
Koningin Julianalaan 32, Ooij

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 166 reviews" "
Rating 8 - Good. 65 out of 166 reviews" "
Rating 6 - Okay. 39 out of 166 reviews" "
Rating 4 - Poor. 11 out of 166 reviews" "
Rating 2 - Terrible. 8 out of 166 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Basil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As expected.
Everything was great.
Stayed 2 nights in Oct 2023

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff were really helpful with my late arrival and check-in time. They were also very helpful with securing a taxi for me to my conference venue. However, at 08:26am on a Tuesday morning 13th June during breakfast buffet, one staff walked across the room querying me as to what my room number was while I was having breakfast. I was extremely offended by this as no one else was asked this question on all 4 days I attended breakfast buffet. This has not been a thing in other hotels I’ve visited and it also did not help that I was the only black person in the room when this happened. I think that particular staff needs to be trained on how to properly approach paying customers without offending them in the process. Also I expected the facility to at least have an iron and ironing board to straighten clothes. These incidents aside, my stay was lovely and wonderful.
Stayed 5 nights in Jun 2023

10/10 Excellent

Diarmuid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Tom

Stayed 2 nights in Apr 2022

10/10 Excellent

Joseph

Stayed 1 night in Aug 2021

6/10 Okay

Igor

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Poor
Not good. Housekeeping did not clean room once during five night stay and then tried to charge us a cleaning fee at checkout
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service
Good
Good value hotel. Quiet area
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good
Not bad hotel. Good value
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Hotel not bad. Area not so great.
Stayed 1 night in Feb 2019

8/10 Good

grada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for exploring countryside
We stayed at this hotel as it was in country side with plenty of walking and cycling opportunities as well as near Nijmegen where there is plenty to do. The staff were extremely helpful and the room was spacious with a balcony, albeit a bit sparse in furnishings. Limited storage for clothing. Having said this the hotel is fully accessible for disabled guests as the floor is level across the hotel and lift is large enough. Would have liked some complementary coffee and tea making facilities. Beds very comfortable
Stayed 2 nights in Aug 2018

6/10 Okay

Guy

Staff was amazing and very nice but the hotel itself was very dated. No ac so it was extremely hot and uncomfortable during our stay.
Stayed 1 night in Jul 2018

10/10 Excellent

Stewart

Good
Fantastic hotel and staff
Stayed 1 night in Jul 2018

8/10 Good

Tiwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice area and quite. The room was clean and tidy
Stayed 1 night in May 2018

10/10 Excellent

Nana, maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
Great Value for money. Will definitely stay again
Stayed 1 night in Feb 2018

8/10 Good

Johanna, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel situated in quet area with good parking
We stayed two nights in a family room. The room was a good size, clean and comfortable. Parking was very good and overall our stay was very pleasant.
Stayed 2 nights in Aug 2017

8/10 Good

Edd, SW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff when asking about the area. The hotel is in a quiet location, lovely village.
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Isaac

8/10 Good

Rose, norfolk,england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel easy to find, good food in restaurant
Nice hotel, very little choice of places to eat in february so enjoyed a nice meal in the hotel restaurant.Good breakfast

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Acceptable place for a short stay close to trip's destination. Wifi coverage isn't great - depending on room and even choice of seating within the dining area you might not catch it. No kettle/coffeemaker in room. You have to unplug a device to use an outlet, and half the outlets turn off together with ceiling lights. Very slight somewhat unpleasant smell of unidentifiable source and nature in the room.

8/10 Good

mike, Darlington

Liked: Cleanliness, staff & service, room comfort
hotel
Friendly staff good food and weizen beer, Bad points? Isolated location. Good point ,very relaxed perfect if you want to getaway from it all.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
A very pleasant hotel and very good value. However, very out of the way and difficult to find, particularly at night.

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fijn verblijf
Plezierige ontvangst. De kamer was keurig, maar wel veel te warm voor ons doen. Het ontbijt was lekker met veel keuze.
Stayed 1 night in Dec 2023

6/10 Okay

kevin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
Netjes
Stayed 1 night in Nov 2023

10/10 Excellent

mehmet kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Oct 2023

10/10 Excellent

mehmet kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good
Cosy staffs and good location.
Stayed 13 nights in Oct 2023

2/10 Terrible

Remi

Stayed 1 night in Oct 2023

8/10 Good

Nilka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik ben vriendelijk behandeld en heb een fijn verblijf gehad.
Stayed 1 night in Oct 2023

10/10 Excellent

Talip

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Rob

Stayed 1 night in Oct 2023

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Roberto

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
We kwamen 's avonds om 10.30 - 11.00 uur aan. De kamer had geen stroom, we belden 3 keer en kregen pas de volgende dag om 9 uur 's ochtends een oplossing. Zonder de mogelijkheid om onze mobiele telefoons op te laden, was douchen in het donker een avontuur. Geen verontschuldiging. Misschien omdat we buitenlanders waren, behandelden ze ons zo.
Stayed 1 night in Sep 2023

8/10 Good

Marjan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Hans

Stayed 1 night in Sep 2023

10/10 Excellent

Astrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In de kamer miste ik nachtkastjes. Er waren hele kleine plankjes, waar ik, naast de vaste telefoon maar weinig op kwijt kon. Ook kon klemde de deur van de badkamer, die daardoor niet dicht kon.
Stayed 2 nights in Aug 2023

4/10 Poor

Marij

Stayed 1 night in Aug 2023

6/10 Okay

Kees

Liked: Staff & service
Disliked: Cleanliness
Sober, maar voldoende. Alleen het water in de wasbak liep niet weg! Heel erg verstopt. Geeft een erg onsmakelijk gevoel! Voel je wat ik bedoel🤓
Stayed 1 night in Jun 2023

10/10 Excellent

Menno

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prima
Stayed 1 night in Jun 2023

10/10 Excellent

Bjarne Juel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Dejligt hotel
Stayed 1 night in Jun 2023

6/10 Okay

Albert

Liked: Staff & service
Basic kamer
Weinig comfort op de kamers, geen airconditioning, geen koelkastje!
Stayed 1 night in Jun 2023

10/10 Excellent

P A

Stayed 1 night in Jun 2023

8/10 Good

Willem

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023

10/10 Excellent

P A

Stayed 1 night in May 2023

10/10 Excellent

GIAN

Stayed 1 night in Feb 2023

6/10 Okay

Eddy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Er is tijdens het diner te weinig bediengs personeel waar door niet konden eten ten tijde van onze aankomst .
Stayed 4 nights in Feb 2023

8/10 Good

Francisca

Stayed 1 night in Jan 2023

6/10 Okay

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Freundliches Personal, unkomplizierter Check In, leider viel zu weiche Matratzen und zu hellhörig, der Gast im Nachbarzimmer hat mit mir mit seinem Schnarchen den Schlaf geraubt.