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Reviews of Citic Ningbo International Hotel

4.5 out of 5
Citic Ningbo International Hotel
No.1 North Jiangdong Road, Ningbo, Zhejiang

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 163 reviews" "
Rating 8 - Good. 76 out of 163 reviews" "
Rating 6 - Okay. 34 out of 163 reviews" "
Rating 4 - Poor. 8 out of 163 reviews" "
Rating 2 - Terrible. 3 out of 163 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Elvire

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, the services levels are pretty satisfying, good job!!
Stayed 2 nights in May 2023

10/10 Excellent

King Wah James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located on the side of the river and closed to scenic places. Staff are nice and polite. Room is clean and tidy. Breakfast is good with variety of food.
Stayed 3 nights in Nov 2019

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Citic Ningbo
Nice hotel with a river view. Short walk from the metro system.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Good Service, Good Breakfast
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Letsoko Jackson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Cheung Chi

Liked: Cleanliness, property conditions & facilities, room comfort
The room booked should be non-smoking but come up not exactly the case. The manager and the staff said it is the floor of no-smoking but for certain rooms are not.
Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Our stay at the Citic Hotel was ok. As both my wife and I were somewhat sick, we were particularly sensitive to room conditions. We felt that the room felt somewhat dusty and needed a thorough cleaning. We didn't have much interaction with hotel staff except during check-in, but the bellboys were very friendly. The location is quite central and most places are easily accessible.
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

8/10 Good

Niels-Chr

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2018

2/10 Terrible

MARCO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

6/10 Okay

Steve, Queens, NY

Liked: Staff & service
Hotel is right by the river with nice view
Our hotel room has a nice view of the river. I was impressed with view. However, the hotel itself is pretty old and needs update. Furnitures are old and the carpet is quite worn out. Hotel breakfast consisted of good western and Chinese food. Staffs are courteous with prompt service.
Stayed 1 night in Oct 2017
Response from Joanne on Dec 8, 2017
Dear Guest,Thank you for taking the time to tell us about your experience at CITIC ningbo international hotel.We suggest you choose superior room next time, The superior room located on 17 - 22 floor has been renovated after 2012.facilities will be better than the standard room.We hope this incident will not damage your confidence our hotel and that you will give us an opportunity to serve you in the future.

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The Hotel is very clean and staff was friendly.

8/10 Good

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OLDER BUT REGAL
Centrally located,the Citic Ningbo is a bit tired but shows fortitude in its grandeur, and can rightfully claim its place among the better hotels in Ningbo.

6/10 Okay

Yau Shun

Liked: Room comfort
Resonably clean and quiet, but aircon out of order
It is a reasonably good hotel in terms of the location and price points.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Old hotel with little services. Location is very good.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good value hotel but with old amenities
The hotel's restaurant closed too early. WE were not able to try a dinner at the hotel's Chinese restaurant after 9:30pm.

8/10 Good

Ruth, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, a bit dated but nice size room
Location isn't great but 20 minute walk to the bund over the bridges. No convenience store nearby. Busy roads nearby so easy to get a taxi. Great service from the staff. Lawrence the concierge deserves a mention- very friendly, helpful young guy who speaks some English. He tried very hard to be attentive and helpful. The breakfast was fairly decent. Overall great value for money. The only thing I didn't like is the bed was too hard.

6/10 Okay

Verified traveler

Nice hotel and we had a discount of the price.
We had a nice room with twin beds and a nice view from the window. We like the location in the center of the City for getting to and from the train station. We had no free breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
I was a little hesitant to book this hotel only because the pictures made the hotel look dated and so did the reviews. I was also scared that they won't get my reservations on time since I booked it 3 hours before I got there. When I got there, the checkin was a breeze, I was asked if I wanted to upgrade to the newer rooms and higher floors with a small cost. I took it and the room was great. It was a little small from what I'm use to but perfect for one person.

4/10 Poor

Mike, Florida, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Just OK
Unimpressive for the expectations based on 4-5 star rating. Local hotel staff do not apply the "customer" focused satisfaction that we come to expect in the USA. English speaking of staff was minimal, so when had issues only my wife speaking mandarin could communicate. However, even with mandarin communications, the hotel staff at front desk were not willing or satisfy our needs re: 1. we do not feel that we got the room we expected based on the website. We expected a larger room w/king bed, the room was a basic room with 2 chairs squeezed in and the "king" size bed was really 2 twins pulled together with a zipper to make the 2 twin mattress appear as one. The hotel staff insisted in was a king bed and that we got what we reserved, no attempt to remedy the situation, so we had to just accept it. 2. We had to provide an upfront $1,000 in Chinese money for any incidentals that we might incur. Upon checkout, we had not used any incidentals, but they had a $143 charge on our account for laundry with the wrong name associated with our room, yet we had to fight for quite some time to get the full deposit back, so the checkout process took long and we left very frustrated. The only positive was the room was recently updated with a nice shower. We will NOT be staying here again!

8/10 Good

Fardin, Tabriz

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The room was a bit cold

8/10 Good

MAHESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

abdul, S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Citic
I like this hotel located in downtown Ningbo. The staff are professional and responsive to me as a customer. They would call the taxi and provide the address in Chinese. They always have a person who speak excellent English. I strongly recommend Citic hotel.

6/10 Okay

Mrigank, Hong Kong

Liked: Staff & service, room comfort
Decent hotel
The hotel has nice location and is conveniently located. However the hotel room condition needs improvement. The room I stayed in was stuffed with very old furniture and sofa seats were torn. Other than that hotel is good enough.

10/10 Excellent

Bryan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Favorite part was the breakfast!
For $76 this was the bargain of the century! I've staying in $250+ hotels that were just as nice. The staff was great and the breakfast was outstanding.

10/10 Excellent

szkennygh

Liked: Cleanliness, staff & service, room comfort
not bad 5 * with good services
the room and services was good and the price was below 5* as well very good value for money

8/10 Good

Eric, HK

Liked: Cleanliness
3.5 stars service
3.5 star service.

8/10 Good

Miss Min-yen, New York City

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay in a scenic city.
As I returned to this city I was pleasantly surprised by the change everywhere and how westernized the hotel is. The room can accommodate two persons with plenty of space for work, study, or watching television. Breakfast is at a large dining room on a top floor for you to enjoy looking out the windows. We only stayed three days and would go back again.

10/10 Excellent

Sue, Adelaide SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, great breakfast
We stayed here as it seemed close to city centre and by the pictures, it looked nice, well it indeed was a nice Hotel and a great choice for breakfast. The room was spacious and although there was renovations happening while we were there, that didn't affect us at all.

8/10 Good

Travel678

Disliked: Staff & service
Not exactly 5 star but perfect for what I needed and good value.
Not exactly 5 star but perfect for what I needed and good value.

8/10 Good

SATIT, THAILAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good business location
quite comfortable for business trip on citic Ningbo international hotel, but suggestion to improve giddiness paper and restaurant as English

8/10 Good

Peter, Nor Cal

Liked: Staff & service, room comfort
Ok for Business Trips
The Hotel is on the old side, the room was small and the bathroom was a bit moldy. The bed, which I am finding out is normal, was hard as a rock but it didn't hurt my normally sore lower back. Maybe I learned something about my back and beds? The food in the Japanese restaurant was good and the wait staff worked though our language barrier. The location was good in the sense that there was plenty of shopping and sight seeing to do by foot but the weather in July made it so after 15 minutes of walking around 80% of my shirt was soaked in sweat. I returned to the hotel to have a beer and wait in the air conditioned lobby before my next flight. Bottom line is that hotel was in a good spot, was not too much money but the room was small and sorta old. One other thing was that the AC cranked at it's max strained to keep the room cool enough for me. Asian's would be Ok in this temp but large white American's will think it is a bit warm. I would stay here again.

8/10 Good

APDAVE, GUJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gr8 location + Clean room + Comfy bed + Good Food
I stayed here for 6 nights; overall it was a very pleasant and comfortable stay. Hotel staff (except few at reception and restaurant) were mostly non english speaking, so communication was a 'lil of prblm but not a big issue and could be managed. B/Fast was gr8 spread each morning but those who are pure veggies would have food/survival issues if staying longer, so better bring some veg snacks/munchies while coming here. Its centrally located and one would have easy access to taxis, local buses and nearby attractions like wanda plaza, tianyi square.

10/10 Excellent

GIZELLE, SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff
I have stayed at this hotel before and again the staff are very helpful. They even remembered me from last time.The hotel is well located and very clean. I would recommend this to any traveller.

10/10 Excellent

GIZELLE, SYDNEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FANTASTIC SERVICE AND GOOD LOCATION
STAYED HERE LAST YEAR AND A FEW OF THE STAFF REMEMBERED ME. HOTEL IS WELL LOCATED AND WOULD HIGHLY RECOMMEND TO ALL TRAVELLERS.

10/10 Excellent

dsb, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Great place for an overnight stay if you're in HK for a quick business trip. Service is great, staff go out of their way to assist you, and while it may be a little bit far from the action, it's really nothing that a taxi ride can't easily fix. Besides, they have a great complimentary shuttle that will see you at the IFC mall in less than 5 mins even less for the closest MTR. I've stayed in some of the 5-star hotels in HK but this place is great value-wise.

6/10 Okay

raymond, Australia - NSW - Sydney

Disliked: Cleanliness, staff & service
Facilities: Typical; Value: Reasonable; Service: Sloppy; Cleanliness: Filthy;

10/10 Excellent

Manoj, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: State of the art; Value: Great deal; Service: Outstanding; Cleanliness: Spotless;

8/10 Good

Glen, Palm Beach, FL, USA

Liked: Staff & service, property conditions & facilities
Great Value and Location
Very nice hotel. The location is convenient and only about 20 minutes to the airport at a charge of about 40rmb. For the most part the rooms were nice, Not that the room was dirty, but the beds were very hard, the carpet in the room was a litle stained and the shower walls could use a deep cleaning. The morning breakfast is a great deal which I highly recommend if your rom package doesn't include it, for a few dollars more, add it to your reservation. Bottom line; for the price, location and quality, I woul stay there again.

6/10 Okay

Ken

The hotel is very out dated, once rated 5-stars, but more like 3.5 stars. The bed hard, room need upgrades, breakfast is so-so at RBM 50. Room has a nice view of the river. I would stay at different hotel near by.

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities

8/10 Good

Ed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wanning, New Zealand - Auckland

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel in Ningbo City
the citic hotel is one of the first 5-star hotels to open its doors in Ningbo. The staff was well trained and dressed very neatly. The hotel was of course clean and comfortable. This hotel had the softtest bed out of all the Chinese brand hotels I stayed. The room was comfortable and I slept like a baby. Guests are not given complementary water bottles but are instead offered to use the filteration system. I was a little hesistant to use it. Overall very good for the price I paid and I would book again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

S, hong kong

Liked: Cleanliness, room comfort
citic hotel ningbo
generally a fine hotel except one disappointment on my last day. I put out a 'do not disturb' tag on my door and went out shopping. Upon my return about 1 hr later, I was horrified by a strong tobacco smell in my room! my room was on a non-smoking floor! There is obviously room for improvement in discipline and training of the housekeeping staff. But generally it was a pleasant and comfortable stay.