Meeting facility

Reviews of New Century Grand Hotel Ningbo

4.5 out of 5
New Century Grand Hotel Ningbo
666 Shounan Middle Road, Yinzhou District, Ningbo, Zhejiang

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 113 reviews" "
Rating 8 - Good. 51 out of 113 reviews" "
Rating 6 - Okay. 14 out of 113 reviews" "
Rating 4 - Poor. 0 out of 113 reviews" "
Rating 2 - Terrible. 1 out of 113 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Century Grand Hotel Ningbo ..Superb!!!
This is for the 8th time that I stayed at NewCentury Grand Hotel Ningbo and each time my stay has been fantastic and absolutely nothing to complain about. The beds are comfy, rooms are clean, food is awesome and the overall ambience is pleasant and satisfying. The staff is also co-operative and willing to go an extra mile to accommodate your requests.
Stayed 2 nights in Nov 2019

10/10 Excellent

Mark

Stayed 1 night in Oct 2019

2/10 Terrible

Shamrez

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

viet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Terence

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
About the New Century
My stay at the New Century was okay and I stay there every time I go to Ningbo (about four times each year). I've been staying there for at least nine years. But I have two pretty big issues. The first is that my international cellular service - which works everywhere else in China - doesn't work. Extremely strange. Second is the food. New Century has a HUGE buffet, both for breakfast and dinner, but it is WILDLY geared toward Chinese only. As a vegetarian, I find it extremely difficult to eat here. There is little that a vegetarian westerner can eat. And that's strange to me. I mean... I eat many things. But the vast majority of the items in that room are meat. Otherwise, hotel is pretty and the rooms are clean, even though I do think they smell like smoke, even when you request a non-smoking room. I guess that's part of being in China but I wish it was just a non-smoking hotel like many others are now. It's much too nice of a hotel to smell bad. Also, I miss the fluffy bathrobes they used to have. And our A/C did not work right so it was rather warm and humid in our room. But the service is good and friendly and the location works well for me.
Stayed 2 nights in Oct 2018

8/10 Good

Neill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good enough to stay again.
This was a nice hotel to stay at, the room was comfortable and quiet. There were english speaking staff but there was at times language barriers, i have stayed at more Western focused hotels in Ningbo where this was not an issue at all.
Stayed 7 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Not bad hotel -- good value for money
The overall experience is good. Including greetings at first, welcome tea and fruit. Location is nice with easy accesses to city centre and main attractions. The interior in the room is a bit old -- paintings on ceiling is not quite firm. Nice and clean bath and toilet in the room.
Stayed 1 night in Sep 2018
Response from 宁波开元名都大酒店总经理 来荣法 on Sep 25, 2018
Dear guest, Hello, thank you for staying at the New Century Grand Hotel in Ningbo. Thank you very much for your review. Ningbo Kaiyuan Mingdu has experienced nearly 10 years of wind and rain, no longer young, we are also committed to the quality service that will be left behind for 10 years, the service is intimate and pleasant, and the living environment is warm and more pleasant. Thank you again for your good advice to the hotel. We must strengthen the maintenance and maintenance of the hardware facilities to give guests a more comfortable stay experience, and sincerely look forward to your visit again!

6/10 Okay

john, auckland nz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a hotel does it job . A little out the way
Nice walk to park nearby for exercise and also a plaza with plenty off food options
Stayed 2 nights in Jul 2018

8/10 Good

Shui Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

8/10 Good

Ady

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, nice room
Response from Grand New Century Hotle on Apr 24, 2018
Dear guest, Thank you for your stay in New Century Grand Hotel Ningbo. We are pleased that you enjoyed the stay in our hotel. Your satisfaction is the greatest affirmation and encouragement for us. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

10/10 Excellent

lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within my top 5-10 of all hotels I have stayed in
The New Century Grand Hotel was very impressive. The staff spoke reasonably good English and were helpful through Check-in/out and at breakfast. The hotel is very elegant in its design and has a range of very good facilities. The breakfast was a large buffet and offered a good selection on Western and Eastern cuisine. The room itself was large, modern and the staff had left little welcome notes on the bed, including a summary of tomorrow's weather. Very cute! I will definitely be staying here in the future when I return to Ningbo!
Stayed 2 nights in Jan 2018
Response from New Century Grand Hotel on Jan 29, 2018
Dear guest, Thank you for your stay in New Century Grand Hotel Ningbo. We are pleased that you enjoyed the stay in our hotel. Your satisfaction is the greatest affirmation and encouragement for us. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Staff is very nice. Evaluate is ok.room service is good . Breakfast is also ok
Stayed 1 night in Nov 2017
Response from New Century Grand Hotel Ningbo on Dec 1, 2017
Dear guest, Thank you for your stay in New Century Grand Hotel Ningbo. We are pleased that you enjoyed the stay in our hotel. Your satisfaction is the greatest affirmation and encouragement for us. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay luxurious hotel
Great hotel presentation, very courteous & humble people. Exceptional choice of breakfast, you certainly will not be disappointed. Slight communication in English only few who could speak it.
Stayed 4 nights in Jun 2017
Response from New Century Grand Hotel N on Jun 25, 2017
Dear guest, Thank you for your stay in New Century Grand Hotel Ningbo. We are pleased that you enjoyed the stay in our hotel. Your satisfaction is the greatest affirmation and encouragement for us. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again!

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations, great location.
This is my go-to hotel when in Ningbo. The staff speaks English well and are very courteous. I happened to go during a holiday, so the hotel was packed with locals traveling to the area. My only complaint is that you have a pay extra for the breakfast - and its more expensive than your typical hotel breakfast.
Response from New Century Grand Hotel N on May 2, 2017
Dear guest, Thank you for your stay in New Century Grand Hotel Ningbo. We are pleased that you enjoyed the stay in our hotel. And the price including breakfast would be more meet your requirements. Thank you again for your comment and we sincerely look forward to your visit again!

6/10 Okay

Bobbie, Hong Kong

Liked: Staff & service
Close to airport.
No universal power socket available in room, had to ask front desk to supply one adaptor with prompt response. So enviromental friendly that the slippers were recyclely used for many times. Dirts and hair could found in and out of the slippers.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel, Professional and friendly staff
This is my third time staying at this hotel. The price is reasonable and the rooms are clean and appealing. The lobby staff is very helpful and speak English well enough to help me arrange for a cab at 5:30 am in the morning! When you reach the front desk, they offer you a wet towel to wipe your face, and hands so that you feel refreshed from your travels. Nice touch.

10/10 Excellent

Powell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are very friendly and helpful. Needed to book a car to drive from Ningbo to Shanghai as well as a car for a day trip to Hangzhou. The front desk manager went the extra mile to make the bookings for us, and to ensure that the car and the entire trip was alright and to our expectation.

8/10 Good

Wing Hay

Liked: Staff & service, property conditions & facilities, room comfort
Comfortable Hotel, Good price.
Front desk friendly but slow. Breakfast is just so so not appreciate .

6/10 Okay

Tom, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel itself is great with modern, spacious rooms and facilities. Yet the staff, and their lack of experience(?) or even care, made the stay much less than comfortable. First, on check in after 14:00, was told that my room was not ready and it would take 40 minutes to get it done. When asked why and if this could be sped up a bit. The answer was a firm NEGATIVE. Gave me the impression - "Tough Luck" and you will have to bear with us. Waited in the lobby lounge with my friend. No lounge staff bothered to come to our table to ask if we wanted to order any drinks. Our couple of waves at them were misteriously ignored. STRANGE! After over an hour, went up to the room, only to find it not made up. Talked to the cleaning staff and was told that they somehow followed the room numbers on their cleanups and makeups. She did, however, agree to do my room after her present one. We then decided no to wait and go for our appoinment, followed by dinner. I fully understand the Chinese system of requiring a deposit even with the room already paid for and used my credit card for the deposit. On checkout, they could not get the bank to cancel the deposit and blamed it on their hardware problems and said that this indeed happened from time to time. I was to go home, check on my account in a few days and if indeed the deposit is taken by the bank, then call them and try to explain to their staff of my situation for help. This is ABSURD and what can one do to have a plane to catch?

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Very bad customer service
No sofa in room for third member of our family even though this was an essential part of our booking requirements. Hotel staff suggested that our 22 year old 6'4 son slept in the bed with us! Had job persuading hotel that an error had been made, not by us, but somewhere along the line of the booking agents/hotel and therefore we should be offered an upgrade to accommodate our son. They were not happy to do this but eventually agreed. The whole episode was very humiliating!
Dear guest, Thank you for your stay in New Century Grand Hotel Ningbo. We do apologize for having caused you such inconvenience. We will consider your advice seriously and look into the problem carefully. Thank you for the comment. New Century Hotels always hope to give you a pleasant experience beyond your expectation and we sincerely look forward to your visit again!

8/10 Good

Lance, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business
Great for business, convenient location, wifi connection was just OK. Was not able to get internet access on my laptop.
Dear guest, Thank you for your stay in New Century Grand Hotel Ningbo. We are pleased that you enjoyed the stay. We do apologize for having caused you such inconvenience because of the wifi. Thank you for the comment and we sincerely look forward to your visit again!

8/10 Good

Tiago, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
nice hotel for a reasonable price, acceptable gym

8/10 Good

Wing Hay, WH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room & Service is good.
Overall experience is good. The room price is vewry reasonable. The hotel is is remote from shopping area and traffic is not convenient. The breakfast price does not worth for what we have. The doorman is helpful.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed from 9/Sep/2014 - 12/Sep/2014
Arriving in a new city, staying at the hotel before going off to the local University. Service at the reception and lobby was great. However the service for the room was not as great. The main issues for us were the language barrier - only the receptionists had a good English speaker, the room service staff generally found it very difficult to take our breakfast orders due to the fact that we didn't speak Mandarin and they had little knowledge of English. Furthermore the housekeeping staff could work on their awareness to detail around the rooms for example our beds were rarely turned down in the evenings whilst we were out. Other than that our stay was great, I slept really well and had a nice experience overall. Note: I did not check for any other facilities in the hotel, and did not try out the lobby bar because we were out all day so mainly came straight back to the room.

8/10 Good

luis, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chinese hotel with modern touches
Chinese hotel with modern touches. Away from downtown area in a calm location, noting to do around the hotel by walking distance.

8/10 Good

wh, HKG

Liked: Cleanliness, room comfort
Disliked: Staff & service
overall condition is good
breakfast is over priced. The front desk is not of the best efficiency. surrounding is far from reach of convenient shops or local food stalls. it is not easy to have taxi.

6/10 Okay

Tiago Bonetto, Guangzhou

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
weird rule for swimming pool
My son and me went to swimming pool after a long day of work and they demand using a swimming pool cap. Of course we didn't have one, so they charged RMB99 each cap. Disappointed we returned to our room without swimming. Never saw such rule before.

10/10 Excellent

Jeff F, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Very nice hotel. Arrived late in the evening and didn't have much time to spend here.

8/10 Good

abhid, GJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy place for business/leisure stay
Stay was absolutely fantastic, very spacious room with comfortable beds. Good restaurants, serene & beautiful location of the property. Language was a slight problem dealing with hotel staff but could be managed, nothing serious.

8/10 Good

abhid, GJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent is the word!!!
classy hotel, good food, nice location, friendly staff

10/10 Excellent

Jack Lifton, Detroit, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of China's Best Hotels
This was my first time in Ningbo, and I was very pleasantly surprised. The New Century Grand Hotel in Ningbo rates a a solid 5 Stars. I have paid 3 times as much in Shanghai at hotels in no way inferior. The New Grand Century will be my headquarters in Ningbo whenever I go there.The location is excellent for business, and the grounds are beautiful and calming in the way, I think, that Chinese surroundings are meant to be harmonious.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but not the best
The hotel was built 5 or 6 years ago but it looks older. It is pretty nice but the cleanliness could be better. I had to request they vacuum the room when I arrived. It clearly had debris. I stay here because the location is very close to the company I am meeting with on a daily basis. I have previously stayed at the Marriott near the city center and everything was just a little bit cleaner and nicer.

10/10 Excellent

Hasnah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you have any children studying in the University of Nottingham, this hotel is the nearest to the campus. A taxi fare of RMB 12 will take you to the university gate. For a Muslim you can get halal food in the university campus. The staff is very helpful and they can arrange taxi for you. Value worth for the amount you pay.

8/10 Good

Bob Lakin

Liked: Cleanliness, staff & service, room comfort
Very Nice Hotel while in Ningbo
It's a very nice Hotel in Ningbo. Large room and everything is clean. Breakfast Buffet is reasonable. AC was not working well as I suspect were were in between seasons and only the ventilation was on. There a few things to know. The pool requires you to have a swimming cap. If you don't have one, they will sell you one at a very high price. Pool and ping pong tables are not free.

10/10 Excellent

Andrew, North carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Hotel rooms very clean. Everything Seemed a brand new. Staff was very helpful.

8/10 Good

Wong Wai Kwong, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your dream becomes truth
Excellent living condtions

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
This is always a good hotel to stay at. Breakfast costs too much though and you have to walk a few blocks if you want to shop or get supplies. This hotel is the only place I stay in Ningbo. Will return again

10/10 Excellent

Simon, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Bed
Most comfortable bed I've slept in for a long time.

8/10 Good

Sue

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019

6/10 Okay

KAZUHIDE

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Harri

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
只有玻璃杯,缺少咖啡杯或茶杯。
Stayed 1 night in Sep 2019

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality but non convenient location
Good hotel instalations, helpful staff. But the hotel is not conveniently located and it's difficult to find someone in the staff who speaks English (but using translation apps they are friendly and helpful).
Stayed 4 nights in Sep 2019
Response from GRO on Sep 12, 2019
尊敬的宾客:您好,感谢您入住宁波开元名都大酒店,非常高兴您有一个愉快的入住体验!您的满意是对我们最大的鼓励,良好口碑离不开每一位贵宾的支持,衷心感谢您对酒店工作的认可和好评。开元酒店,享你所想,我们真诚期待您的再次光临! 宁波开元名都大酒店驻店总经理 梁广

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體優良
設施很多元!適合商務也適合全家大小入住
Stayed 1 night in Aug 2019
Response from GRO on Sep 10, 2019
尊敬的宾客:您好,感谢您入住宁波开元名都大酒店,非常高兴您有一个愉快的入住体验!您的满意是对我们最大的鼓励,良好口碑离不开每一位贵宾的支持,衷心感谢您对酒店工作的认可和好评。开元酒店,享你所想,我们真诚期待您的再次光临! 宁波开元名都大酒店驻店总经理 梁广