Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted Mar 10, 2015
Pros: Quality accommodation at a reasonable price with fantastic staff
Unfortunately only had one night here prior to transit to another hotel that was closer to Grand Hirafu ski fields. In hindsight I would have stayed longer, however I wanted to be closer to the ski fields at the time. The reality is that they put on a very frequent, personalized mini bus to take you wherever you want to go, so the distance to the ski fields/ town wasn't a problem and is more than made up for by the larger room and great service that was missing in town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohakune, NZ

Good friendly, quiet place to stay.

Posted Mar 6, 2015
Pros: Van shuttle service
Cons: TV channel selection
Location: 5 min wlk to Hanazono ski field which links with Hirafu ski field and approx 15 min drive to Kutchan train station
Awesome stay with good service, complemenary van so logistics was easy, quieter environment than Hirafu. Really easy access to Hanazono ski field.
3 out of 5
by A verified travelerfrom Sydney

Not Japanese

Posted Jan 18, 2015
Pros: Not much as to far away from town.
Cons: The breakfast, availability of the shuttle bus.
Location: The location is far from every thing, shuttle bus is required for ever thing if you wish to go out.
Well the hotel is fine if you are only there for the skiing and not to be immersed in the Japanese experience, more like a youth hostel than a Japanese hotel, overpriced. It was clean and staff nice but more like a western hotel. Do not be fooled by the picture of the bath, it is not an onsen, to have an onsen you have to take a shuttle and still have to pay.
5 out of 5
Recommended
for Getaway With Friends
by Lee Chin Keungfrom Hong Kong

Fantastic holidays !

Posted Jan 2, 2015 on Hotels
Was in Kutchan for X Mas between 22 to 24 Dec. Location is a bit remoted however the Staffs initiative are "great" to improve this situation. They are very friendly, trying hard to arrange free transportation to and from your destination and very patient to explain and answer our question, obviously, we are stranger in Kutchan. We can feel their cheerful and helpful approaches are truly from their heart, it is very important for hotel industry and they really made the difference. Please keep it up :-) Benjamin Lee
5 out of 5
Recommended
for Getaway With Friends
by yi chuanfrom Taiwan

很適合來好多次的旅行吶taiwan

Posted Dec 31, 2014 on Hotels
待旅客都像家人,朋友般的親切,在行程安排上提供很棒的服務和接送,過程中雖然遇到些訂房的問題,但很快速的幫我們收拾好東西並換房~非常開心又舒適的住宿體驗呦
4 out of 5
Recommended
for Families
by A verified traveler

Pleasant stay, thank you.

Posted Dec 20, 2014 on Hotels
Pleasant stay throughout, and the staff are very friendly and helpful. Location is quite isolated, except that if you plan to go to Hanazono ski resort, then this hotel is perfect, as the hotel shuttle would send you there in the morning and pick you up about 4pm. After 4:30pm, the hotel shuttle could bring you to the restaurant or place you like with prior arrangement. It worked out perfectly to us, as the hotel was not too busy during our stay. When the hotel is full of guests, I am not sure it could work to everyone. As we left during the time in the morning the shuttle was reserved to bring the guests to go to Hanazono ski resort, we took the taxi to the nearby JR station. So, be prepared for it if you are leaving around that time.
3 out of 5
Recommended
for Families
by A verified traveler

숲속의 아늑한 팬션.

Posted Aug 23, 2014 on Hotels
호텔보다 팬션이라고 해야 어울릴듯. 주변이 숲으로 둘러싸여 아늑하고 좋다. 세탁실도 있고 건물 실내도 유럽풍 인테리어라서 느낌이 많이 다름. 여름 비성수기라서 그런지 상당히 낮은 가격도 만족스럽다. 하지만 욕실이 너무 작고 실내도 낡아보이는게 단점. 헤어드라이기도 없고 설명에 실내에 온천이 있다고 하는데 없다. 아침 식사는 유럽풍이라는 식빵과 계란, 샐러드가 전부라 좀 부족한 느낌.
3 out of 5
Recommended
by A verified traveler

Comfy Bed

Posted Jul 29, 2014 on Hotels
room was cleaned and breakfast is just nice.
4 out of 5
Recommended
for Families
by snowboarderfrom Hokkaido

Nice spot for a Niseko vacation

Posted Apr 6, 2014 on Hotels
The Freedom Inn is not the typical B&B for Japan! For starters, the majority of the staff are non-Japanese and the complimentary breakfast is definitely "western"! The location is good, just a couple minutes drive from the 308 facility (lifts, magic carpets, equipment rental, dining facility). And the staff of the Inn will drive you to the 308 and back morning and late afternoon. If I was being critical, the rooms are a bit small, and a rotating breakfast menu would have been nice. But for the price, it's not bad! Location wise, it's good for hitting the slopes and definitely quiet. But if you want to walk to town, then this is not the place for you (although that's not much of an issue if you are ski/snowboarding all day, and are looking to go to town for dinner.... because the staff will drive you round trip to town every evening to the dining location of your choice). Hard to beat that kind of hospitality...
5 out of 5
Recommended
for Everyone
by Farahfrom Kuala Lumpur

Home away from home

Posted Mar 20, 2014
Pros: It's home away from home in every respect. Hospitality is taken to new depths here. The sincerity & warmth of the staff is what made my stay priceless
Cons: Perhaps the transport vehicles can be upgraded and the fleet could be expanded slightly.
Location: Located next door to the slopes of Hanazono, one can indulge in skiing, snowboarding, snowmobile & backcountry. Kutchan town is also nearby.
If I had to choose just one word to describe my experience at the Niseko Freedom Inn, I would seriously be hard pressed between choosing 'brilliant' or 'wonderful'. In essence, I am leaning towards wonderful in every sense. It would be utterly unfair to put it in the same ranks of some of the larger resort establishments in the area. Niseko Freedom Inn sits in its own distinctive and beautifully unique niche. My first encounter began with the sign at the entrance - Old Fashioned Style. This is not just attributed to the aesthetics, but is also to an alluring charm. It is good old fashioned awesomeness. Any travel experience is enriched by the people you meet. This is especially true with the staff at the Inn. My stay here was unlike anywhere else I have stayed. The staff really welcomed me more like a part of their family, rather than a guest. The warm, personal comfort and familial atmosphere at the Niseko Freedom Inn really does make you feel at home, albeit a surrogate one. Whilst not located in the hubbub of Hirafu Village or Annupuri, the Inn is just a stone's throw away from the slopes of Hanazono. Complete with its own ski/snowboard school, equipment rental, shuttle buses to Hirafu, F&B options - you really cannot ask for a better and quieter location. After a day in the pow of Niseko Hanazono's glorious powder snow, nothing beats coming "home" to a warm welcome by your surrogate family at Niseko Freedom Inn! That is my idea of a chillaxing holiday. Loved it!