Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire, UK

convenient location

Posted Aug 25, 2014
Pros: clean, helpful staff. Good selection of breakfast
Cons: cooling system. Better directions from the underground to the hotel for those who have not visited this hotel.
Location: 3 minutes walking distance to the underground. Carfour is nearby & cafes and shops in the shopping mall. Close to Eurodisney & Paris
The directions given by the hotel staff was quite complicated even to the locals. We managed to meet a nice French lady who had to take us to the local hospital to ask for direction. We discovered the hotel is located opposite Carfour supermarket which you walk through to get to the underground. From the underground, you take the exit for commercial center. Room is pleasant, beds comfortable & clean. However we have to ask for extra towel and tea/coffee as there were 3 of us in the room - 2 adults & 1 child. I would have expected the hotel staff to have all these arranged prior to our arrival. The room was uncomfortably hot- no facility to turn on the air cooling system & we had the window open for the 3 nights we were there & since the room faces the main motorway, it was very noisy. The buffet breakfast is good & staff polite and helpful. Overall a pleasant hotel and reasonably priced
Comment from Hotel Management
Aug 28, 2014 by Novotel, Hotel Management
Dear guest, Expensively invited, We are anxious to thank you for having taken time to write us. We are also anxious to apologize to you for the inconveniences with exceptional character arisen during your stay, and we hope to welcome you soon in better conditions, Best Regards, The Direction
5 out of 5
Recommended
for Everyone
by A verified traveler from Essex, UK

Nice hotel and not too far from Disney Land Paris

Posted Aug 20, 2014
Pros: This hotel was very comfortable. Our children were relaxed and enjoyed the play area which also had an XBox video game.
Cons: The signage for parking was not very clear, although they were able to accomodate our estate car and trailler
Location: For us the location was perfect, it was just a 15 to 20 minute drive to Disney Land
We stayed here for one night as a stopover on our way to South West France and took the opportunity to visit Disney Land Paris. The Staff were very friendly and the decor and facilities were excellent, they even had a swimming pool, which was unexpected but unfortunately it was raining so we didnt get to use it.
3 out of 5
by A verified traveler

Posted Jul 7, 2014
Pros: Close to highway. Breakfast is decent.
Location: There is small mall close by, with limited food selection.
They didn't have a room available. Talked about some technical problem, not clear with what. Desk person worked to get room at another hotel for more than an hour, but with no success. Finally slept in a small dingy room in the adjacent facility. Had to work with them in the morning to get a room ready :-( Manager did makeup by waving another nights fee etc. Otherwise this hotel is a simple business hotel like. The rooms have sofa bed which converts to 2 single beds, which are just OK. Staff other wise in nice and can talk enough English to get things done.
Comment from Hotel Management
Jul 25, 2014 by Novotel, Hotel Management
It is with a lot of attention that we took note of your comments during your last stay. All your remarks are important for us and allow to continue to progress to give you complete satisfaction. We work at present on your remarks. Looking forward to welcoming you soon. Sincere greetings. Thomas CASTALDI Directeur D'Exploitation
5 out of 5
Recommended
for Everyone
by adam from london

Excellent hotel, nice staff, short walk to train

Posted Jun 25, 2014
Enjoyed our stay here. Myself and my daughter found it convenient for both Paris and Disneyland by train. Friendly and helpful staff. Nice atmosphere. No fuss check in and out, recommend very highly, will be back
Comment from Hotel Management
Jul 8, 2014 by Novotel, Hotel Management
Dear guest, Thanks for your comment, we appreciate. We hope to see you again, Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with good ambiance for reasonable price

Posted Jun 9, 2014
We could able to reach the hotel from Noisy-le-Grand station without much difficulty. This is the best location to stay for a night and plan for Disney land visit. Very quiet surroundings..
Comment from Hotel Management
Jul 25, 2014 by Novotel, Hotel Management
Good morning, thanks a lot for your answer. Hope to see you again in our hotel. Sincere greetings. Thomas CASTALDI Directeur D'Exploitation
4 out of 5
Recommended
by Proftraveler from Gilbert AZ

Posted Jun 1, 2014 on Hotels.com
Happy with the hotel overall and we like the twin-bed sofabed for the children. Also, the location is great, across the commercial center.
3 out of 5
Recommended
for Everyone
by Armen from Oslo

Ok Hotel, not far from center and Disneyland

Posted Apr 19, 2014
Pros: good location
Location: near hotel only shopping center but it is vey good.
Staff not very good English speaking but helpful in general. Excelent shopping center near hotel. Nice city view from hotel. 5 mins walk to RER, 20-30 mins to Disnayland and City Center. Wish room more clear.
4 out of 5
Recommended
for Everyone
by A verified traveler

Holidays

Posted Apr 19, 2014
The hotel suits our needs, we wanted a place between disney land and paris centre, and this one was perfect. Breakfasts was great. room was big for a family of four, car parking available. The only downside is that it does no have gim.
2 out of 5
by A verified traveler

Not worth the Price - No soundproofing

Posted Apr 13, 2014
The room has horrible beds and no sound proofing to the rooms. The family room is so tiny you trip over each other. Breakfast is very expensive and the parking is terrible and you have to pay 10 Euro a night for it.
3 out of 5
by abzz from uk

I wont stay there again

Posted Apr 1, 2014
Arrived on 28-03-14 there was nobody in the reception so waited about 10mins then a lady popped out of a office and checked us in. The staff were very unfriendly and not very helpful at all. The rooms were clean and tidy, overall the stay was ok not great.