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Reviews of Kings Lynn Knights Hill Hotel & Spa, BW Signature Collection

4 out of 5
Kings Lynn Knights Hill Hotel & Spa, BW Signature Collection
South Wootton, King's Lynn, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 399 reviews" "
Rating 8 - Good. 153 out of 399 reviews" "
Rating 6 - Okay. 41 out of 399 reviews" "
Rating 4 - Poor. 15 out of 399 reviews" "
Rating 2 - Terrible. 7 out of 399 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff could not do enough for you.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all very profeesional from the room to the food to reception amazing service barman on first night kai was brilliant professional helpful and so friendly explained so much stuff to us
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Leon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Shane

Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service
No air conditioning. Very poor nights sleep. Bed very hard. Poor lighting throughout the hotel. Spa was good
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, peaceful stay
We had a superior double room which was a really good size and could not hear any road noise at all. The hotel was lovely and the staff were friendly and helpful, particularly the staff in the restaurant. Thank you
Stayed 2 nights in Oct 2023

8/10 Good

Aubrey

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice place for short stays
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good parking, good gym, nice pub on site, outside rooms a little tired but quiet.
Stayed 1 night in Oct 2023

6/10 Okay

Margaret

Traveled with family
Bathroom decor tired and all taps need replacing as a matter of urgency. Attention to cleaning needed where the mirrors are concerned. On the whole staff were knowledgeable and helpful, but eating chips whilst serving on the front desk is unacceptable.
Stayed 1 night in Oct 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Phil

Stayed 1 night in Sep 2023

6/10 Okay

SUSAN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hoping for luxury!
Hoping for a nights stay in luxury. Room given was just ok. Had everything you needed but very tired and dark. Slept well. Room was in courtyard and during evening could hear extractor fan. We were in room 6. We like a big bed so chose room with twin beds. Bit disappointed. Breakfast was very good.
Stayed 1 night in Aug 2023

6/10 Okay

Kay

Liked: Staff & service
Not a 4 ⭐️
The staff were ALL excellent. The hotel is of two halves! The main hotel is nice. A little dated but ok. The outer buildings for rooms are so basic. Grubby in places and certainly not 4 star. Tired and very dated. They desperately need a facelift!
Stayed 2 nights in Aug 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
TV remote was a nightmare!
Stayed 4 nights in Aug 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and Joy
Great venue with excellent ambience and the pub grub had a fantastic separate gluten free menu.
Stayed 2 nights in Aug 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Marie

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Frances Mary

Stayed 1 night in Aug 2023

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for North Norfolk break
A good location for exploring North Norfolk.Very friendly staff and the hotel was very clean. Room excellent size and comfortable, bathroom would have been better with mixer taps in sink. Food in the restaurant was very good.
Stayed 1 night in Aug 2023

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

8/10 Good

John

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay in a lot of hotels and this is one of my favorites.
Stayed 1 night in Jun 2023

10/10 Excellent

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lastminute break
Hard to fault. Lovely atmosphere and friendly people. Just one night needed break.
Stayed 1 night in Jun 2023

8/10 Good

Sunny

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Valerie

Stayed 1 night in May 2023

8/10 Good

Richard

Stayed 2 nights in May 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Visit
The experience was excellent. The staff was so friendly and helpful. The facilities was very clean and the food was excellent.
Stayed 5 nights in May 2023

10/10 Excellent

asha

Stayed 1 night in May 2023

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant 2 night stay
Pleasant 2 night stay. Reception staff friendly, room big, beds comfy. Food in the restaurant good and plenty to chose from. Only thing lacking was atmosphere. There was definitely an older generation staying at the hotel. Spa area was nice, facilities all working. On site pub was nice, good selection of drinks and a good menu choices too.
Stayed 2 nights in Mar 2023

10/10 Excellent

David

Stayed 1 night in Mar 2023

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation, food and service.
Excellent Hotel, with a nice pub on site. The food in the restaurant was excellent and the service from the ladies at breakfast was superb.
Stayed 1 night in Mar 2023

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Carin

Stayed 1 night in Mar 2023

4/10 Poor

Tracey

Stayed 1 night in Mar 2023

4/10 Poor

Jane

Stayed 1 night in Feb 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall standard good
We were quite satisfied with our room, it was very clean and comfortable. My only complaint would be that for two people there was one set of towels only. It was a very brief overnight stay as I had to be at the Q E Hospital for 8am we did not take breakfast.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Overall this was a really nice stay. Big comfy rooms, beds with good facilities. Sadly just getting a bit old and could do with a revamp It this is still a lovely stay
Stayed 1 night in Feb 2023

10/10 Excellent

Jonathan

Stayed 1 night in Feb 2023

10/10 Excellent

Rob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely 1 night stay at Knights Hill. Room was very clean and nice & warm. Had breakfast in the Garden Room which was very nice, plenty of choice Would definitely go back
Stayed 1 night in Jan 2023

4/10 Poor

SHEHZAD

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No one cleaned the room
Room had no view as depicted in the pictures. In my 5 day stay, no one cleaned the room or changed towels although I left the clean my room request on the door. Had to request the duty manager on return on day 4 to arrange towels and empty bin! Was disappointing.
Stayed 5 nights in Jan 2023

10/10 Excellent

Fran

Stayed 1 night in Jan 2023

8/10 Good

Kathryn

Stayed 2 nights in Dec 2022

10/10 Excellent

Frank

Stayed 1 night in Dec 2022

6/10 Okay

Colin

Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy
comfy bed, good shower and good sized room
Stayed 1 night in Dec 2022