Ratings based on 178 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Midlands
City centre locationPosted Mar 4, 2015
Good location. Pleasant enough hotel, but the room was a bit on the small side. Hotel staff were very friendly.
for Everyoneby A verified travelerfrom canada
Old hotel with lots of charmPosted Feb 27, 2015
Pros: Location excellent to explore the city. Beautiful building with character.
Cons: Will be perfect once all their renovations are done and the wifi works in all the rooms.
We knew about the bathroom renovation construction noise but quite a shock still when it started up at 9:30am. Very loud! Not possible to stay in your room. The staff were amazing. Really tried to find us a quieter space. Which they did, but then we had no wifi. In the end we moved rooms each of the three nights we were there. Hotel is beautiful and I was so impressed by the extraordinary efforts the staff went to to make us comfortable.
for Everyoneby A verified travelerfrom London
Conveniently Located Hotel in NorwichPosted Feb 3, 2015
Pros: Location and atmosphere
My room was quite large and comfortable. The bar and restaurant in the oldest part of the hotel were good, and breakfast was worth the £10 cost. Despite being in the City Centre, I had a night undisturbed by outside noise. A small issue was the size of the wardrobe; rather on the small size, and full of an ironing board and fan.
for Everyoneby A verified traveler
Nice hotel in a central location in NorwichPosted Dec 4, 2014
Staff very helpful, food excellent, very pleasant stay.
for Couplesby Kevinfrom Peterborough
hot roomPosted Nov 25, 2014 on Hotels.com
All very good with nice room in great location. Only problem was the room was uncomfortably hot and windows unable to open. Even after speaking to reception problem was unable to be rectified!
for Getaway With Friendsby Barbarafrom North Yorkshire
Great locationPosted Nov 9, 2014 on Hotels.com
Location excellent for visiting Norwich attractions. Lovely room, clean, comfortable and spacious.. The road outside was quite busy so some traffic noise could be heard. Breakfast was very good, plenty of choice. Liam on reception was very helpful and polite. 10 out of 10 for his customer service.
for Couplesby Bradfrom Feltwell
Perfect Location!Posted Nov 3, 2014 on Hotels.com
Great place to stay and close to everything you need!
for Everyoneby A verified travelerfrom Reepham
Lovely MealPosted Oct 31, 2014
Wonderful 5 course meal with wine for £49...... really tasty, and wine selection was a nice choice as well - would recommend everybody try it, Staff - were really polite and helpful and knowledgable as well. Room was comfortable and warm with a lovely bath.
for Everyoneby A verified travelerfrom Bridport, Dorset
Very central to the Heart of the cityPosted Oct 25, 2014
Despite a route march to and from our room with no lift facility we had a very enjoyable stay - thank you.
for Couplesby robfrom Norfolk
Nice StayPosted Oct 23, 2014 on Hotels.com
Lovely evenings stay - really nice hotel and a top breakfast! Great location for the city centre.