Ratings based on 86 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
95% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond, VA

Very Clean

Posted Feb 20, 2015
Staff was really accommodating. I needed a late check out, and they did not hesitate to allow it.
5 out of 5
Recommended
for Personal Event
by Kevinfrom Knoxville, TN

Good hotel

Posted Dec 19, 2014 on Hotels.com
Nice hotel
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Olde Towne, Portsmouth

Posted Nov 20, 2014 on Hotels.com
Clean, comfortable room and bed. felt safe in the area
3 out of 5
Recommended
for Business Travelers
by Grantfrom Pittsburgh

No CIgar

Posted Oct 25, 2014 on Hotels.com
When I entered my room there was a cleaning fluid odor and the carpet looked damp, I think they just steam cleaned it, it should have been replaced. The free breakfast buffet included no fruit or yogurt. The card keys lost their magnetism, this happened to 3 other guests on my floor in a span of the first few minutes I arrived.The one overriding positive here was the close proximity to Olde Town Portsmouth, an authentic piece of Revolutionary War history.
4 out of 5
Recommended
for Personal Event
by Ann W. Willsfrom Chester, VA

Breakfast Buffet Ended TOO Early

Posted Sep 29, 2014 on Hotels.com
The room was extremely nice and clean. Bed was great! The personnel behind the counter were very helpful and provided great recommendations for dinner. Even though I know I was told what time the breakfast buffet was over I was very surprises when we got down there at 9:05 and was told in no uncertain terms that the buffet was CLOSED. I think that for the weekend the breakfast buffet should stay open till at least 10am.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2014 on Hotels.com
1 out of 5
by A verified travelerfrom S., New England

Sketchy in Olde Town

Posted Aug 12, 2014
Arrived to a "nonsmoking" room reeking of smoke. Was supposed to have a pullout couch/roll away. Lock on door was broken as was the air conditioning. The carpet was sticky. The bed linens were clean at least. Staff were scarce and not very helpful. The one apparent employee besides the front desk person was smoking a cigarette and studying my daughters and I as we unloaded our bags. When I asked for a solution to the room situation I was told that they were full but they could spray deodorizer for us. The room then smelled of orange oxy clean and cigarette smoke. That room had not been nonsmoking in some time. Had it not been so late I would have found another place. Now, my kids have "sketchy town, USA" as part of their vacation experience.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 6, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay

Posted Jul 7, 2014
Pros: Clean and spacious room. Very nice staff. Good location. Good price.
Clean and spacious room. Very nice staff. Good location. Good price.