Ratings based on 336 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Okay

Posted Aug 17, 2014
At check in, there were no cookies. I don't know if this was just this Doubletree or what. The room was nice and clean. The housekeeping staff were very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach, va

1 more amenity

Posted Aug 5, 2014
Everything was nice...especially the warm cookies. The only downfall is that you didn't have a microwave. For the price that we paid for the hotel, there should have been a microwave in the room. I had food leftover from the Max & Erma's restaurant but I didn't want to leave the comfort of my room to microwave food at 2 am. Hopefully next year we come on vacation to this hotel there will be microwaves. Thank you for the nice stay. :)
3 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Great location

Posted Aug 5, 2014
Hotel close to many restaurants, other hotels, not far from VA beach and Williamsburg with all it has tho see and do
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Aug 4, 2014
Hotel was nice, room was clean, no problems at all
5 out of 5
Recommended
for Everyone
by A verified traveler from Pembroke, NC

Great stay in Norfolk

Posted Aug 4, 2014
Location: Airport, shopping, highway-accessible, lots of restaurants.
I am a photographer from NC, and I was in the area to shoot a wedding. My couple recommended this hotel to me, and it was a great stay. The room was a perfect size, lots of outlets, and the bed was amazingly comfortable. I was tempted to take one of the big, fluffy pillows home with me! The decor was simple and contemporary. I also liked that there was a restaurant on site with a bar. The hotel staff was beyond my expectations - she made great conversation, was very kind, and efficient! She even remembered me the next morning and asked how the wedding went. I plan to go back to this hotel the next time I am in the Hampton Roads area.
1 out of 5
by A verified traveler

Check in is not until 4 pm - web & itinerary wrong

Posted Aug 4, 2014
Pros: Employees were very friendly.
Cons: Fix the website check in time. Renovation of the room floors.
The down stairs is beautiful, but upstairs to my room was a whole different picture! Carpets were pieced together, rooms need renovation. We could not use the indoor pool due to oily products scummed the water. It would have been very helpful if the staff had offered a map and given ideas as to were we could walk to distract two very disappointed young children while we waited to get our room.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Dallas, TX

Norfolk, VA Wedding

Posted Jul 29, 2014
Pros: Location and service
Cons: A/C was out in a section of the hotel lobby and this was very uncomfortable, since it was so warm and humid
Location: Airport was very close. Was within 15 minutes of the Spirit of Norfolk ship, if which that was the location of the wedding.
I was visiting Norfolk for a wedding and was not familiar with the area. The Doubletree was very near the airport so pick up and drop off at airport was very easy. Staff was very friendly and helpful. The room was comfortable, bedding great. Really enjoyed my stay and was a convenient location to airport and other wedding activities.
4 out of 5
Recommended
for Everyone
by A verified traveler

Less cost than staying on the beach

Posted Jul 28, 2014
Location: Norfolk and VA beach
My husband and I stayed here for our wedding anniversary and we had a great experience. The room including bedding was clean, staff was happy and pleasant. The drive to the beach was about 30 mins including traffic and we didn't mind. Overall, great stay, would stay again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Overall my experience was good. The housekeeping was very nice
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay

Posted Jul 11, 2014
Cons: The elevators were slow and noisy
Enjoyable three nights and close to the beach and family in Portsmouth. The room was comfortable with adequate parking and welcome cookies. I would recommend this hotel stay.