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Reviews of The Founders Inn and Spa, Tapestry Collection by Hilton

4 out of 5
The Founders Inn and Spa, Tapestry Collection by Hilton
5641 Indian River Rd, Virginia Beach, VA

Reviews

8.2

Very Good

Rating 10 - Excellent. 493 out of 1001 reviews" "
Rating 8 - Good. 259 out of 1001 reviews" "
Rating 6 - Okay. 128 out of 1001 reviews" "
Rating 4 - Poor. 70 out of 1001 reviews" "
Rating 2 - Terrible. 51 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dianna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable and convenient
Stayed 2 nights in Apr 2024
Response from Yvonne on Apr 16, 2024
Good Morning, Dianna,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback is very important, thank you.We are looking forward to welcoming you again.Have a wonderful day.Sincerely,Reservations Dept.

10/10 Excellent

May

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet.
Stayed 1 night in Apr 2024
Response from Yvonne on Apr 9, 2024
Good afternoon, May,Thank you for staying with us. Thank you for taking the time to let us know about your visit, your feedback means a lot, thank you. We are excited to welcome you for future stays. Sincerely, Reservations Dept.

8/10 Good

Chana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room and very clean. It was nice to be close to the University. Issue #1 the rooms are labeled at being sound proof. The issue is the doors are cut too high. People coming in and out woke us up at all hours. We had to stick a towel under the door and turn the fan on in the bathroom to cover the sound of people in the hallway. That was annoying. #2 we accidentally left a pillow of ours on the bed. We called the staff to alert them as someone we knew could run and pick it up for us. She said the room had not been cleaned and to call back. I called back. I was told to go to a website and file a missing item report, which I did. They never found my pillow which is obsurd. It was a king size pillow in a different pillowcase. It was left there. The customer service wasnt great. It should have been easy for them to grab it and for my family member to pop in a collect it.
Stayed 2 nights in Mar 2024
Response from Yvonne on Apr 2, 2024
Hello, Mrs. Campbell,Thank you for staying with us.Thank you for your feedback.I'm so sorry about your pillow.Our Housekeeping departmentis continuing to search.I will give you a call tomorrow. Sincerely,Yvonne,Reservation Dept.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, large property right on the Regent University campus!
Stayed 3 nights in Mar 2024
Response from Yvonne on Mar 24, 2024
Hello, Ms. Angela,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback means a lot, thank you.We are looking forward to seeing you for future visits.Have a wonderful weekend.Thank you,Sincerely,Reservations Dept.

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!
Stayed 1 night in Mar 2024
Response from Yvonne on Mar 21, 2024
Hello, Anthony,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback means a lot, thank you.We look to seeing you in the future.Have a wonderful day.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place, adjacent to Regent University, where we were visiting our grandson. Comfortable room, beautiful garden and walking paths. Our only complaint is the restaurant had a limited menu on Saturday, but it wasn’t posted as such. We were seated before being told. We had heard great things about the food there, and were disappointed we didn’t get to try it.
Stayed 2 nights in Mar 2024
Response from Yvonne on Mar 19, 2024
Good afternoon, Ms. Carolyn,Thank you for staying with us.Thank you for letting us know about your visit.Your feedback is important, so that we can address the issue.We are looking forward to welcoming you again in the future.Have a wonderful day.Very Best Regards,Reservations Dept.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from DC for my 31st birthday and enjoyed the nice staff and amenities of the property (The spa was incredible).
Stayed 4 nights in Mar 2024
Response from Yvonne on Mar 19, 2024
Good afternoon, William,Thank you for staying with us.Thank you, so much, for your feedback. We are looking forward to welcoming you in the future. Have a wonderful day!Sincerely,Reservations Dept.

2/10 Terrible

Matthew

Stayed 2 nights in Mar 2024
Response from Yvonne on Apr 9, 2024
Good Afternoon, Matthew,Thank you for taking the time to tell us about your visit.This lets us know how we are doing, and to address your concerns.It is our goal to do our best for our guests to have an amazing experience.We hope that you will stay with us again.Thank you, Sincerely,Reservations Dept.

10/10 Excellent

robert

Liked: Staff & service, property conditions & facilities
Great layout
Stayed 1 night in Mar 2024
Response from Yvonne on Mar 17, 2024
Good morning, Robert,Thank you for staying with us.Your feedback means a lot, thank you.We look forward to seeing you for future visits.Have a wonderful weekend.Sincerely,Reservations Dept.

8/10 Good

Tammy, Fredericksburg

Stayed 1 night in Mar 2024
Response from Yvonne on Mar 24, 2024
Hello, Tammy,Thank you for staying with us.Thank you for taking the time to let us know about your experience.We appreciate your feedback, thank you.We are looking forward to seeing you again.Have a wonderful weekend.Sincerely,Reservations Dept.

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Yvonne on Feb 28, 2024
Hello, Emily,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback is important. We are looking forward to seeing you in the future.Sincerely,Reservations Dept.

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall is only 4 stars, because their site listed they have EV car charging stations. They only had Tesla and I wasn't able to charge my car. They should be more specific in those details when posting.
Stayed 1 night in Feb 2024
Response from Yvonne on Feb 27, 2024
Good Morning, Thomas,Thank you for staying with us.Thank you for taking the time to let us know about your visit. Your feedback is very important, this enables us to address the issues. We are excited to see you in the future.Have a great day!Thank you,Sincerely,Reservations Dept.

8/10 Good

Carlton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property was very nice.
Stayed 1 night in Feb 2024
Response from Yvonne on Feb 13, 2024
Good afternoon, Mr. Carlton,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback is important. We are looking forward to seeing you in the future.Thank you,Have a wonderful day!Sincerely,Reservations Dept.

10/10 Excellent

Sheri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Founders Inn was wonderful. I wish the Spa had not booked during my stay. The servers/bartenders were all awesome and deserve a raise! We will be back next year!
Stayed 6 nights in Jan 2024
Response from Yvonne on Jan 12, 2024
Hello, Ms. Sheri,Thank you for staying with us.Thank you for taking the time to tell us about your visit.Your feedback means a lot, thank you. We are excited to see you in the future.Have a wonderful weekend.Sincerely,Reservations Dept.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Yvonne on Jan 2, 2024
Good Afternoon, Timothy,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know about your visit!We appreciate your feedback, thank you!We are excited to see you in the future.Very Best Regards,Reservations Dept.

8/10 Good

Beth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is absolutely beautiful!!! I can't say that enough. Since learned during holidays some perks are closed when staff is short. Example; spa, bar....looking forward to those items. However, absolutely beatiful property and will go back!
Stayed 5 nights in Dec 2023
Response from Yvonne on Dec 31, 2023
Good Evening, Beth,Thank you for staying with us at the Founders Inn and Spa.Thank you for taking the time to let us know that you enjoyed your visit.Your feedback means a lot, thank you.We are excited to see you in the future. Very Best Regards,Reservations Dept.

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Yvonne on Dec 29, 2023
Good Morning, Joan,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know about your visit.Your feedback means a lot to us, thank you.We are excited to see you for future visits.Very Best Regards,Sincerely,Reservation Dept.

10/10 Excellent

Everhard

Stayed 1 night in Dec 2023
Response from Yvonne on Dec 28, 2023
Good Afternoon, Mr. Everhard,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know that you enjoyed your visit.Your feedback is very much appreciated, thank you.We are looking forward to seeing you in the future. Very Best Regards,Reservations Dept.

10/10 Excellent

Trenton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Love this hotel. The staff is very professional and offers great service. The hotel goes above and beyond to decorate, you could spend a good amount of time just walking the lobby and outdoor grounds and enjoying the look and feel of a classy hotel.
Stayed 1 night in Dec 2023
Response from Yvonne on Dec 14, 2023
Good Morning, Trenton,We thank you for staying with us at The Founders Inn and Spa.We appreciate you taking the time to let us know about your visit.Your feedback means a lot, thank you.We are excited to see you for future visits.Very Best Regards,Have a wonderful day.Reservations Dept.

10/10 Excellent

Wallace, Suffolk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Yvonne on Dec 13, 2023
Good Afternoon, Mr. Wallace,Thank you for staying with us at The Founders Inn and Spa.We thank you for taking the time to tell us about your visit.Your feedback means a lot to us, thank you.We look forward to seeing you again in the future.Very Best Regards,Have a wonderful day!Reservations Dept.

8/10 Good

Debby

Liked: Cleanliness, staff & service, property conditions & facilities
classy
Stayed 1 night in Dec 2023
Response from Yvonne on Dec 9, 2023
Good Morning, Ms. Debbie,We thank you for staying with us at The Founders Inn and Spa in Virginia Beach.We thank you for taking the time to let us know about your visit.Your feedback is very important, thank you.We look forward to seeing you in the future.Very Best Regards,Reservations Dept.

8/10 Good

Helen

Stayed 2 nights in Dec 2023
Response from Yvonne on Dec 28, 2023
Hello Helen,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to let us know about your visit.Your feedback is very much appreciated.We are excited to see you again in the future.Very Best Regards,Reservations Dept.

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great property - only criticism is lukewarm water in the shower this morning.
Stayed 1 night in Nov 2023
Response from Yvonne on Nov 28, 2023
Good Afternoon, Craig,We thank you for staying with us at The Founders Inn and Spa.We thank you for taking the time to tell us about your visit.Your feedback is important to us, so that we can address the issue.We look forward to welcoming you for future visits.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Comfortable and beautiful!
Stayed 1 night in Nov 2023
Response from Yvonne on Nov 21, 2023
Hello, Good Morning to you,We, at The Founders Inn and Spa, thank you for staying with us.Thank you for taking the time to tell us about your visit.Your feedback means a lot to us, thank you.We are excited to see you again for future visits.Very Best Regards,Reservations Dept.

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Yvonne on Nov 18, 2023
Good Afternoon, Randall,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your review means a lot, thank you.We are excited to see you in the future.Have a wonderful day. Reservations Dept.

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Yvonne on Nov 15, 2023
Good Afternoon, Douglas,Thank you for staying with us at the Founders Inn and Spa.Thank you for taking the time to tell us about your experience.Your feedback is very much appreciated, thank you.We are looking forward to seeing you again for future visits.Have a wonderful day.Very Best Regards,Reservations Dept.

10/10 Excellent

MaryAnne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Yvonne on Nov 7, 2023
Good Ms. MaryAnne,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback is important to us.We are looking forward to seeing you in the future. Have a wonderful day!Sincerely,Reservations Dept.

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Some of the best scenery I have seen at at a hotel.
Stayed 1 night in Oct 2023
Response from Yvonne on Nov 2, 2023
Good Morning, Ryan,Thank you for staying with us.Thank you for taking the time to let us know about your visit.Your feedback means a lot, thank you.We are excited to see you in the future.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and clean . Staff was very polite and pleasant
Stayed 2 nights in Aug 2023
Response from Yvonne on Nov 1, 2023
Good Afternoon Edward,Thank you for staying with us.Thank you for taking the time to let us know about your visit.We appreciate your feedback, thank you.We are looking forward to your future visits.Very Best Regards,Sincerely,Reservations Dept.

6/10 Okay

Clifton

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Yvonne on Oct 31, 2023
Dear Clifton,We thank you for staying with us.Thank you for taking the time to give us your feedback.We would like each of our guests to have a great experience.We hope that you will try us again.sincerely,Reservations Dept.

6/10 Okay

Clifton

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Hilton??
This is listed as an elegant retreat. The grounds ar wonderful. The breakfast buffet is superb regarding staff and quality of the food. However, the 2 different ladies at the front desk were totally uninterested in greeting or even attempt to speak to guests. The room was definitely not clean- rug with deep large stains, several walls with stains and the wash room not tidy- the shower was a mere dribble and the ceiling dripped from the room above. These things were not what the Hilton brand stands for.
Stayed 2 nights in Oct 2023
Response from Yvonne on Oct 31, 2023
Good Morning Clifton,We thank you for choosing to stay with us.Thank you for taking the time to let us know about your visit. We are working hard to correct the issues you experienced. Thanks for letting us know.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Suzan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that the hotel is on the University grounds making it very easy and convenient. The lighted garden and fountain in pond was very beautiful and unique. I was very happy with my room with one queen sized bed, but even though it appeared very clean, there was a urine odor in the shower area and I’m thinking since this is a pet friendly hotel, maybe a guest kept their dog on the shower(?). Other than this, I was very happy with the hotel and stay
Stayed 2 nights in Oct 2023
Response from Yvonne on Oct 31, 2023
Good Morning Suzan,We thank you for choosing to stay with us.Thank you for taking the time to tell us about your visit.We are looking forward to seeing your again for future visits.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Carolina

Stayed 3 nights in Oct 2023
Response from Yvonne on Nov 15, 2023
Hello, Carolina,Thank you for staying with us.Thank you for taking the time to tell us about your experience.We are looking forward to seeing you for future visits.Very Best Regards,Sincerely,Reservations Dept.

4/10 Poor

Michael

Traveled with family and small children, Traveled with family
Waited 4 hours for sheets, blankets and playpen to be delivered to our room I made 2 phone calls… nothing delivered I finally had to go down to the front desk
Stayed 1 night in Oct 2023
Response from Yvonne on Oct 31, 2023
Good Morning Michael,Thank you for staying with us.Thank you for letting us know about your visit.We take your comments very seriously.We are sorry, and we are addressing these issues.We hope that you will visit us again.Thank you,Sincerely,Reservations Dept.

8/10 Good

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed for all but one day of our trip.
Stayed 2 nights in Aug 2023
Response from Yvonne on Oct 7, 2023
Good Morning, C.,We thank you for choosing to stay with us at The Founders Inn and Spa.Thank you for your feedback.It is our goal that our guests have an amazing experience. We look forward to seeing you in the future. Very Best Regards,Reservations Dept.,

8/10 Good

Tammy Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the old look to the property but yet modern and renovated. The spa was wonderful, a fantastic experience. Rooms were cozy and quiet. We very much enjoyed our stay. Oh and the dog park was extremely large, 2 of them to accommodate a lot of furbabies.
Stayed 4 nights in Aug 2023
Response from Yvonne on Sep 26, 2023
Hello, Ms. Tammy Lyn,Thank you for staying with us.Thank you for taking the time to let us know about your visit. We appreciate your feedback.We are looking forward to seeing you again in the future.Have a great day!Sincerely,Reservations Dept.

2/10 Terrible

Randall

Disliked: Cleanliness
The room is dirty (there are crumbs all over the floor, there’s not even Kleenex in the bathroom) and the room reeks of marijuana as if someone has been vaping in here. Staff said the didn’t think they could yet maid service up tonight, and said we could go back and forth between reception and our room if we needed to change rooms (aware of the fact there’s a tropical storm outside & we we’re staying in the furthest building).
Stayed 1 night in Sep 2023
Response from Yvonne on Sep 23, 2023
Hello, Mr. Randall,Thank you for choosing to stay with us.We are sorry for your experience.Our goal is that each of our guests will have an outstanding visit. Thank you for letting us know, we will address your concerns.We hope that you will stay with us again.Sincerely,Reservations Dept.

8/10 Good

Clifton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace
Stayed 1 night in Sep 2023
Response from Yvonne on Sep 19, 2023
Good Afternoon Mr. Clifton,Thank you for staying with us.Thank you for letting us know about your visit,so that we can address your concerns.We are looking forward to seeing you in the future.Sincerely,Reservations Dept.

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine for the money. Clean and reasonable price. Refrigerator was broken and it was inconvenient.
Stayed 1 night in Sep 2023
Response from Yvonne on Sep 19, 2023
Hello, Ms. Olga,Thank you for staying with us.Thank you for letting us know about your visit,so that we can address your concerns.We are sorry you did not get another refrigerator.We are looking forward to seeing you again in the future.Thank you,Sincerely,Reservations Dept.

8/10 Good

kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Most everyone was very nice and helpful except the person that checked me in
Stayed 1 night in Sep 2023
Response from Yvonne on Sep 19, 2023
Hello, Kathy,Thank you for staying with us.We appreciate your feedback,so that we can address your concerns.We are excited to see you in the future.Thank you,Have a great evening.Sincerely,Reservations Dept.

10/10 Excellent

Keith

Stayed 1 night in Sep 2023
Response from Yvonne on Oct 7, 2023
Good Morning Keith,Thank you for staying with us at The Founders Inn and Spa.Thank you for taking the time to tell us about your visit.Your feedback means a lot to us, thank you.We are excited to welcome you in the future.Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Yvonne on Sep 19, 2023
Hello John,Thank you for staying with us,at The Founders Inn and Spa.We appreciate you taking the timeto tell us about your visit.We are excited to see you in the future.Have a wonderful evening!Sincerely,Reservations Dept.

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our room had no hooks to hang wet towels or other items. We ended up using the doorknobs as hooks. Aww otherwise, it is a very clean and comfortable place to stay.
Stayed 5 nights in Aug 2023
Response from Yvonne on Aug 30, 2023
Hello Maria,Thank you for staying with us.We take your comments very seriously, as our goal is that each of our guests will have an outstanding experience. We are sorry, we will work to fix this issue, thanks for letting us know.We hope you will visit us in the future.Sincerely,Reservations Dept.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Yvonne on Aug 22, 2023
Good Morning, William,Thank you for staying with us.Thank you for taking the time to tell us about your visit. Your feedback means a lot. We are excited to welcome you in the future. Very Best Regards,Sincerely,Reservations Dept.

10/10 Excellent

Lawrence

Stayed 2 nights in Aug 2023
Response from Yvonne on Aug 22, 2023
Good Morning, Lawrence,We thank you for choosing to stay with us at The Founders Inn and Spa, and thank you for taking the time to let us know about your visit. Our goal is that our guests will have an outstanding experience. Thanks, again, we look forward to seeing you in the future.Sincerely,Reservations Dept.

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff, room was comfortable and the extra sink outside the bathroom made sharing the room between 4 people more convenient. Breakfast buffet was delicious! Staff was super friendly all around.
Stayed 1 night in Aug 2023
Response from Yvonne on Aug 22, 2023
Good Morning, Christine,Thank you for staying with us. Thank you for taking the time to tell us about your visit. We appreciate your feedback. We are excited to welcome you in the future. Sincerely, Reservations Dept.

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stay at a hotel when you can stay at the Inn
Everything about this property is amazing! It is beautiful inside and out! The staff was extremely nice and pleasant. The pool was nice for both the kids and adults. Kid-friendly. Awesome fitness center. My only suggestion is for the temperature to be at a lower temperature. Located near so many stores. You wouldn't need to drive. Located 18 miles from the oceanfront. One morning I biked to the beach and back to the Inn. It was a safe route to bike. Our next trip to the beach we will be staying here again!
Stayed 3 nights in Aug 2023
Response from Yvonne on Aug 22, 2023
Good Morning, Tracey,Thank you for staying with us.We appreciate your feedback!Our goal is for our guests to have an outstanding experience. We are excited to welcome you for future visits. Thank you.Sincerely, Reservations Dept.

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The Hotel Outer property is beautiful. The pool is nice .. has a slide kids love. The interior of the Hotel is old. The rooms are small , the sofa chairs are old and Make you wonder if they have ever been stream cleaned. We had a switch of rooms , the first had not been vacuumed or the floors / cleaned / mopped. The mirrors had finger prints .. the second room was clean. The sheets are very , very itchy and the bed was hard . No bed bugs though and front desk staff was delightful. I would not personally stay here again though .
Stayed 2 nights in Aug 2023
Response from Yvonne on Aug 15, 2023
Good Morning Steven,Thank you for staying with us.Thank you for taking the time to tell us about your visit.This lets us know how we are doing, and to address your concerns.It is our goal to do our best for our guests to have an amazing experience.We appreciate your feedback!Sincerely,Reservations Dept.

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Yvonne on Aug 15, 2023
Good Morning Greg,We thank you for choosing to stay with us at The Founders Inn and Spa and thank you for taking the time to let us know about your stay. We appreciate your feedback!We are excited to welcome you for future visits. Thank you,Sincerely, Reservations Dept.

4/10 Poor

Blake

Disliked: Staff & service, property conditions & facilities
The courtyard is nice but the rooms and grounds need some work
Stayed 1 night in Aug 2023
Response from SP on Aug 11, 2023
Good morning, Blake. thank you for your review. We appreciate your comments and will advise our executive managers.