Ratings based on 363 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
a great place to stay very close to a lot of place to eat
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel. Near restaurants and Sandler Bldg

Posted Oct 6, 2014
Cons: The only thing that needs to be considered is a shower mat in the bathtub to prevent slipping.
Location: location is perfect.
Experience was excellent. All staff extremely friendly. Rooms clean and in excellent condition. The breakfast items provided at a very low cost was not only convenient but also lots of choices. We particularly enjoyed that we were in walking distance to the Performing Arts Center Sandler Bldg. and the shopping mall and stores.
5 out of 5
Recommended
for Personal Event
by Donnafrom Houston

Stay

Posted Aug 25, 2014 on Hotels.com
Even though parking garage was across the street ... For a single woman traveling alone... It would be nice if maybe a service to escort to car was available. Otherwise the stay was very enjoyable Thx
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Aug 18, 2014
Convenient to shopping centers and restaurants. In walking distance to the Funny Bone Comedy Center where we had tickets. I would highly recommend this hotel.
4 out of 5
Recommended
by A verified traveler

Posted Aug 18, 2014 on Hotels.com
Comment from Hotel Management
Nov 1, 2014 by William, Hotel Management
Thank you for taking the time in rating our property at 4 stars !
4 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta

I enjoyed the hotel and location

Posted Aug 15, 2014
Pros: Great location and convenient to everything.
Cons: The mattress was the only thing.
Location: There are many restuarants and shopping opportunities within walking distance. Many of the restaurants are very popular choices any where you stay.
The hotel was very well thought out as to location and style. The staff was welcoming and helpful. The only issue I had was with the mattress and the comfort level. I would attribute it to me being used to my home mattress but I stayed at another Hilton Garden a few weeks ago and had the same issue with the mattress at that location. Everything else was exceedingly well done and comfortable.
Comment from Hotel Management
Sep 23, 2014 by GM, Hotel Management
Dear Clay from Atlanta, thank you for sharing your comments about your stay here with us. You are correct that we have a superior location with lots of things to do. We are working on a solution for the beds. Have a great day!
3 out of 5
by A verified travelerfrom Durham, NC

Not coming back there....

Posted Aug 14, 2014
Pros: In town center, nice proximity to food and entertainment.
Cons: Better room cleaning, better mattress.
Location: Central in town center, good food and entertainment and good bars.
There was hair in the shower not only the first day but the second day, meaning they didn't get it cleaned right the second day either. The mattress was uncomfortable.
Comment from Hotel Management
Sep 23, 2014 by GM, Hotel Management
Dear Steve, thank you for letting me know about the situation that you experienced during your stay. This information is helpful to better or operation and us a training tool. Again thank you and have a great day!
3 out of 5
Recommended
for Couples
by Marvinfrom Ohio

Nice Place

Posted Aug 13, 2014 on Hotels.com
The hotel was very nice and very clean. The cost of breakfast was too expensive. Breakfast should be free at a nice place such as this. Parking was a bit of a hassle. Consider advertising, okay to park in lot during weekend or for short period of time on weekend. However, park at own risk during week or face towing costs.
Comment from Hotel Management
Nov 22, 2014 by William, Hotel Management
Dear Marvin, we are on of the few hotels that does not charge for downtown covered parking. The garage is staffed 24 hours a day by a dedicated security guard. I do appreciate your comments and we are always looking for better ways to improve the hotel. Thanks and have a great day!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Burlington, NJ

Nice hotel very close to shopping and restaurant

Posted Aug 13, 2014
The making of the bed left alot to be desired. There also a lack of bath towel.I have stayed at a number of your hotels before and these have never been a problem.
Comment from Hotel Management
Sep 23, 2014 by GM, Hotel Management
Dear Joe, thank you for the honest feedback on your most recent trip to Virginia Beach. We are working on a permanent solution for the beds. What is your favorite place to dine in Town Center?
4 out of 5
Recommended
by Tamekiafrom Chesapeake

very inviting!!

Posted Aug 12, 2014 on Hotels.com
Everything was perfect! I enjoyed my stay. The only complaint I have is the keurig coffee pot not working.
Comment from Hotel Management
Nov 22, 2014 by William, Hotel Management
Temekia, thanks for your review! I am glad you enjoyed your trip and thanks for letting me about the coffee machine. It will be addressed. Enjoy your day !