Ratings based on 354 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel. Near restaurants and Sandler Bldg

Posted Oct 6, 2014
Cons: The only thing that needs to be considered is a shower mat in the bathtub to prevent slipping.
Location: location is perfect.
Experience was excellent. All staff extremely friendly. Rooms clean and in excellent condition. The breakfast items provided at a very low cost was not only convenient but also lots of choices. We particularly enjoyed that we were in walking distance to the Performing Arts Center Sandler Bldg. and the shopping mall and stores.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel.

Posted Aug 18, 2014
Convenient to shopping centers and restaurants. In walking distance to the Funny Bone Comedy Center where we had tickets. I would highly recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

I enjoyed the hotel and location

Posted Aug 15, 2014
Pros: Great location and convenient to everything.
Cons: The mattress was the only thing.
Location: There are many restuarants and shopping opportunities within walking distance. Many of the restaurants are very popular choices any where you stay.
The hotel was very well thought out as to location and style. The staff was welcoming and helpful. The only issue I had was with the mattress and the comfort level. I would attribute it to me being used to my home mattress but I stayed at another Hilton Garden a few weeks ago and had the same issue with the mattress at that location. Everything else was exceedingly well done and comfortable.
Comment from Hotel Management
Sep 23, 2014 by GM, Hotel Management
Dear Clay from Atlanta, thank you for sharing your comments about your stay here with us. You are correct that we have a superior location with lots of things to do. We are working on a solution for the beds. Have a great day!
3 out of 5
by A verified traveler from Durham, NC

Not coming back there....

Posted Aug 14, 2014
Pros: In town center, nice proximity to food and entertainment.
Cons: Better room cleaning, better mattress.
Location: Central in town center, good food and entertainment and good bars.
There was hair in the shower not only the first day but the second day, meaning they didn't get it cleaned right the second day either. The mattress was uncomfortable.
Comment from Hotel Management
Sep 23, 2014 by GM, Hotel Management
Dear Steve, thank you for letting me know about the situation that you experienced during your stay. This information is helpful to better or operation and us a training tool. Again thank you and have a great day!
4 out of 5
Recommended
for Everyone
by A verified traveler from Burlington, NJ

Nice hotel very close to shopping and restaurant

Posted Aug 13, 2014
The making of the bed left alot to be desired. There also a lack of bath towel.I have stayed at a number of your hotels before and these have never been a problem.
Comment from Hotel Management
Sep 23, 2014 by GM, Hotel Management
Dear Joe, thank you for the honest feedback on your most recent trip to Virginia Beach. We are working on a permanent solution for the beds. What is your favorite place to dine in Town Center?
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect stay during road trip

Posted Aug 10, 2014
We stopped in VA Beach while driving north from southern NC and found the Hilton Garden Inn to be exactly what we needed. The staff was friendly and knowledgable about the area and the beaches. They answered any questions we had about the town, have us extra coffee pods Our room was clean and the pillows were good (that's huge if you have neck issues.) The restaurants were amazing and right in the town within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Hotel close to many activities

Posted Aug 5, 2014
I thought the hotel was in a great place. Near several malls and I don't have to drive far or I can walk. There were several great restaurants in walking distance. It was close to the beach. I would like to come back again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very convenience to restaurants

Posted Jul 31, 2014
Park your car in the garage everything is in walking distance, cheese cake factory, pf chains, and a lot of great eating spots, funny bone comedy club is also there,
Comment from Hotel Management
Aug 6, 2014 by GM, Hotel Management
Thank you for your review! The Hilton Garden Inn Virginia Beach Town Center is centrally located to 20-25 shops and restaurants that are walking distance , awesome location ! we hope to see you back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
The hotel was lovey with free parking across the street. Staff was friendly and each one said hello when they saw you in the hallway. Room was nice with lots of comfy pillows,
Comment from Hotel Management
Aug 6, 2014 by GM, Hotel Management
We appreciate the time you have taken to write a review for the Hilton Garden Inn Virginia Beach Town Center. Our staff knows that the guest comes first , seeing our guest happy makes us happy!! I'm glad you had a comfortable stay with us and we hope to see you soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jul 22, 2014
Location: We went to the FunnyBone Comedy Club and it was very nice. We plan to go back to this hotel later year to go to the club.
It was a very nice hotel. I would have rather stayed a little closer to the beach but it was ok. My only problem was that our room was over one of the meeting rooms and they were having a party Saturday night. The music was kinda loud but tolerable. Other than that it was very nice.
Comment from Hotel Management
Jul 29, 2014 by GM, Hotel Management
Thank you for your comments and the great review. You are correct we are located in downtown Va. Beach with great shopping and dinning. Did you know every weekend Va Beach Town Center has live entertainment on the Town Square. Enjoy you r week and please come back and see us soon.