Ratings based on 339 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great!

Posted Aug 20, 2014
Ever trying was great- ask for a high level floor to stay away from boardwalk sound at night.
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel with oceanfront view

Posted Jul 18, 2014
Pros: free breakfast, all day hot water/tea/coffee
Cons: the hallways are pretty stuffy and sometime smell funky
Location: va beach, military airplane museum was interesting, decently priced (but super hot) and other things
pretty decent hot and cold breakfast items (including sausage, biscuit, pancakes, cereal, milk, yogurt, etc) and all day hot water/tea/coffee (that was really nice!). the front desk staff were extremely nice, we were able to check in almost 2 hrs early (which was also very nice). the bed is pretty comfortable (not plush but good) and the room with a small balcony overlooking ocean, right over boardwalk. (can get a little noisy at night from the people at the beach). there are a lot of airplanes that fly over from the naval base in norfolk and that can get pretty loud (not specific to this hotel, just to this location)
5 out of 5
Recommended
for Everyone
by A verified traveler from Waunakee, WI

Great Beach Stay despite Hurricane Arthur

Posted Jul 9, 2014
Pros: Location, comfortable beds, cleanliness, friendly staff, and healthy choices for breakfast.
Location: Norfolk Navy Base, Battleship Wisconsin and Nauticus Museum, Harbor tours, hanging out on the beach.
Our son is stationed at Norfolk and we were visiting him for a five day visit. The hotel is really convenient to restaurants and shopping, but most importantly for us the beach. We had a Suite which give us a little more room for our stay. The staff was wonderful. There are healthy choices for breakfast and the view every morning from our balcony was great. I beleive that all of the rooms are ocean front. We don't get to the East Coast very often and being on the ocean is a must for me. The hotel had great safetly plans for Hurricane Arthur and you received these in writing when you checked in. FYI- just high winds and rain, but I felt prepared. The on- site lot for parking filled up fast, but over flow parking was only a block away. The beds are so comfortable and I love the high placement of the showerhead. I would stay here again and recommend it to others. The icing on the cake was a great view of the fireworks over the ocean from our balcony.
4 out of 5
Recommended
for Families
by deb from new york

Great location.

Posted Jun 17, 2014
Pros: Location
Stayed for 3 nights over the weekend with husband, 7 y/o and 2 y/o. We used to live in the area but I was trying not to spend too much money. The staff was excellent...very helpful. Breakfast was great...especially with 2 kids who didn't want to wait to eat! My only complaint was the noise from rooms beside us and from the hallway. I was afraid my 2y/o was going to wake up, but he didn't. Must have been too tired out from the beach!
Comment from Hotel Management
Jun 19, 2014 by Doug, Hotel Management
Dear Deb, Thank you for staying with us, and thanks for your review. I am glad that you and your family enjoyed your visit with us. Our wonderful Express Start Breakfast is a great start to the day, and will save a family lots of money over several days. I am sorry that you were disturbed by guests nearby. The hotel is staffed around the clock, so please call us the next time and we will take action to ensure that you and other guests are not disturbed. Thank you again, and I hope to see you back here soon. Doug
4 out of 5
Recommended
for Families
by A verified traveler from Washington, DC

Nice Hotel Close to Boardwalk and Beach

Posted Jun 9, 2014
Location: Hotel is near the middle of the boardwalk and within close distance to the beach and nice restaurants.
We stayed in a suite with a nice view of the ocean. The front room was the master bedroom and the back room had the kitchen/balcony and was where our son slept. The hotel is on the main road but we all slept soundly due to good curtains and the A/C. Staff was nice and helpful. Breakfast was good. Would definitely stay here again.
Comment from Hotel Management
Jun 10, 2014 by Doug, Hotel Management
Dear Will, Than you for staying with us, and thanks for the nice review. Our suite rooms are very spacious, and give larger families a nice option while they are here. I am glad to hear that the Team here treated you well and that you got good nights sleep. Thank you again, and we hope that you will return here soon. Doug
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice, clean, and good sized rooms!

Posted Jun 9, 2014
Rooms were clean and a good size. Great ocean views and hotel is right on the beach.
Comment from Hotel Management
Jun 10, 2014 by Doug, Hotel Management
Dear Guest, Thank you for staying at the Holiday Inn Express and for leaving your wonderful comments. We appreciate your business and are glad that you enjoyed your time with us. I hope that you enjoyed our Express Start Breakfast, provided free to every guest, every day. It is a great way to start your day while saving some money for the important things during your vacation. Please come back soon and stay with us again, we look forward to seeing you. Doug
4 out of 5
Recommended
for Families
by Nee from NH, Ct

Ocean front hotel

Posted Jun 8, 2014
Pros: Location is within walking distance to restaurants, shops and beachfront activities. Decent breakfast.
Cons: Parking. It's horrendous when at full capacity.
Location: Its right on the boardwalk. You can be a beach bum or rent bikes to enjoy the boardwalk. Also Busch Gardens and Williamsburg are but an hour away.
Clean, convenient ocean front hotel. Not only steps away from the beach but in the midst of plenty of other activities. Rooms feature balconies which provide beautiful views of the ocean. Staff are friendly and accommodating.
Comment from Hotel Management
Jun 10, 2014 by Doug, Hotel Management
Dear Nee, Thank you for staying with us recently. I am happy to hear that you enjoyed your time with us. Each room here has a private balcony with a full ocean view. The chairs allow you to sit and enjoy watching the world go by, both on the beach, and out to sea as all the ships come and go from our busy port. Thanks too for the nice comments about the team here. Everyone works hard to ensure that all of our guests have a terrific time when they stay with us. I will pass your comments along. Thanks again, and I hope to see you back here soon. Doug
3 out of 5
Recommended
for Everyone
by A verified traveler

Okay hotel close to the beach

Posted Jun 1, 2014
Pros: Conveniently located with a friendly helpful staff.
Cons: Very dusty on all flat exposed surfaces.
Location: Right on the boardwalk near restaurants.
Reasonably nice hotel but it appeared not to have been dusted in a long time.
Comment from Hotel Management
Jun 3, 2014 by Doug, Hotel Management
Dear Guest, Thank you for staying with us, and thank you for your review. I am sorry that your room was not cleaned properly before you arrived. We certainly expect that all of the rooms are dusted every day, but we missed that room. Please accept my sincere apologies for that oversight, and I hope that you will give us another chance in the future. Doug
4 out of 5
Recommended
for Everyone
by Cathy from Bruceton Mills, WV

Our trip to Virginia Beach

Posted May 28, 2014
Pros: The staff was the friendliest of any hotel I have ever stayed at. The breakfast was good.
Cons: You were doing some painting which will only make it look better which nothing was wrong.
Location: We went shopping at the malls. We enjoyed walking on the boardwalk everyday. There are several things to do but we just wanted to stay at the beach
The beach was very clean, the boardwalk was clean. We will come back
Comment from Hotel Management
May 30, 2014 by Doug, Hotel Management
Dear Cathy, Thank you for staying at the Holiday Inn Express recently. I am glad that you liked the hotel and the local area. There are lots of things to do, and it is easy to walk or take the free trolley to most of them. We hope that you will come back soon, we would love to see you again. Thanks Doug
5 out of 5
Recommended
for Everyone
by Joseph from Rancho Mirage

Atlantic Ocean /Beach Experience

Posted May 27, 2014
Pros: The balcony, enjoying the sunset and watching the waves crashing into the shore. Pure heaven
Location: walking the boardwalk, trying the local restaurants.
The hotel with a million dollar view of the Atlantic ocean and beach.
Comment from Hotel Management
May 30, 2014 by Doug, Hotel Management
Dear Joseph, Thank you for your recent stay with us, and thanks very much for the great 5 Star Review. We do indeed have a "Million Dollar View" and since every room has a private balcony with chairs, it is easy to spend hours watching the world go by from your deck. I hope you got up early one morning to watch the sun rise, it is a thrill. Please come back again soon to visit with us again. The view will be the same, but you will see completely new things. Thank you Doug