Ratings based on 254 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by KEV from INDIANAPOLIS

BEST I'VE STAYED AT IN A LONG TIME

Posted Apr 14, 2014
BOOKED THRU EXPEDIA NO PROBLEMS ROOM WAS WAITING NO PROBLEMS CHECK IN NO PROBLEMS ROOM NO PROBLEMS POOL EXCELLENT STAY EXCELLENT CHECK OUT NO PRBLEMS LOVED MY TIME THERE YES
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin, TX

Great stay

Posted Apr 9, 2014
It was a great stay. Good breakfast and coffee every morning. The work out area was nice also and everything was clean.
5 out of 5
Recommended
for Everyone
by Eva

Great Hotel

Posted Mar 4, 2014
Pros: Late checkout
Location: Great shopping nearby.
Hotel staff was very nice. I loved the fact checkout was not until noon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Overnight Stay

Posted Mar 3, 2014
Stayed here for a girls night. Great hotel, staff was very friendly, lots of amenities. Close to big shopping centers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel with friendly staff

Posted Feb 23, 2014
Road tripping with our two children, 10 and 7,we went with the suite to give us a bit more room. The price difference was minimal and we truly enjoyed the space it offered us to be comfortable and allow the kids to have their space and us to have ours.
5 out of 5
Recommended
for Everyone
by Donna from Chesapeake, VA

Pleasant stay.

Posted Feb 9, 2014
Pros: It was clean!
Cons: Coffee available after 9:30 would be great.
Location: Hotel is near shopping, restaurants, etc. The location was great.
Excellent stay. Clean, and friendly staff. Great location.
5 out of 5
Recommended
for Couples
by A verified traveler

Great Hotel

Posted Feb 3, 2014
Pros: The staff was great.
Cons: It took 10 minutes for the hot water to come up.
It was a good experience and I would come back again.
2 out of 5
by A verified traveler

Great location, terrible rooms

Posted Jan 28, 2014
Pros: Location
Cons: Everything. The rooms are not well designed.
Location: Tons of restaurants right next door.
I had booked a king room with a queen sleeper sofa - we were 2 adults, 1 teen and a dog. The first room was so poorly laid out (and NOT the room pictured that I had booked), that I asked to change rooms immediately. The next room we were given was like the room I booked but it was right next to the meeting rooms and a mechanical room was above us. The dog freaked out all night because of the banging. The overall size of the room was fine with plenty of room to move around but the closet was NOT accessible for anything. It was barely wide enough for the hangers and my suitcase wouldn't even fit through the opening! There was no tub; only a shower and the way it was configured, the entire bathroom got when when you showered and the door barely cleared the toilet. I've stayed at Best Westerns with better space than this. VERY disappointed. But the icing on the cake was when they ran out of glasses, plates AND FOOD for breakfast on Sunday morning. Luckily we had some food in our room, so we were able to eat until they were able to put more food out. So disappointed in this experience. It was my first with a Hyatt but I will not be going back. Ever.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Experience, super service

Posted Jan 18, 2014
Pros: Service and comfort
Cons: nothing
First time to the Hampton Roads area. I couldn't have been happier with the accommodations, food, service and location. I highly recommend this hotel.
5 out of 5
Recommended
for Business Travelers
by TJ from Chesapeake

Nice place

Posted Jan 14, 2014 on Hotels.com