Ratings based on 230 Verified Reviews
They paid and stayed. We double-checked.
2.3 Room cleanliness
2.5 Service & staff
2.3 Room comfort
2.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Toronto
Stop over.Posted Sep 6, 2014
No complaints, spent 1 night as stopover, for the price it was adequate.
for Everyoneby A verified traveler
Posted Sep 2, 2014
it was very nice clean and good condition I like it
by A verified traveler from Fort Lee, VA
Nice location, dirty roomPosted Aug 18, 2014
I booked this room for only one night for my husband and myself . It was supposed to be non-smoking. It reeked of cigarettes. It was old, which would have been ok if it had been clean. The sink area outside of the bathroom was filthy. The mirror had not even been cleaned. The location was great, surrounded by restaurants and lots of good shopping.
by A verified traveler
So close but yet so far...Posted Aug 16, 2014
Perfect location from the Farm Bureau Live concert venue (why we were there) however the hotel was very disappointing. Non-smoking rooms...no. We had to request a different room due to the heavy smell of smoke. Bathroom fixtures appeared clean however the floor was filthy. Hotel needs total renovation. Won't go back, we'll pay the extra money to stay somewhere nicer next time.
by A verified traveler from Richmond, VA
Incompetent StaffPosted Jul 21, 2014
Pros: It was close to shopping, dining and the beach.
Cons: The staff needs to have rooms ready at check-in time. This caused a problem because we had already made dinner reservations.
Location: There is a mall directly across the street, and numerous places to dine.
The staff was not prepared for 3:00 p.m. check-in. None of the double rooms were clean. When I did finally get checked into my room at 3:45, the door did not work. I returned to the front desk numerous times trying to explain that the lock did not work, and was told I was turning the handle the wrong way. It took almost another 40 minutes for this problem to be resolved. The manager explained that the lock had no power.
by A verified traveler
Posted Jun 29, 2014
Don't bother booking here. The service was pitiful.
Recommendedby Barbara Wilkerson
What a waste of resourcesPosted Jun 7, 2014 on Hotels.com
Horrible- smoke filled rooms in non-smoking section, bright lights glaring through the curtains all night, unclean, unsanitary, worst experience ever. I should have gottna complete refund.
for Overnight Stay Before Destinationby A verified traveler
Posted Jun 4, 2014 on Hotels.com
for Familiesby A verified traveler
Posted May 29, 2014 on Hotels.com
for Getaway With Friendsby A verified traveler
bewarePosted May 28, 2014 on Hotels.com
Pictures look a lot better than hotel actually is .