Exterior

Reviews of La Quinta Inn by Wyndham Norfolk Virginia Beach

2.5 out of 5
La Quinta Inn by Wyndham Norfolk Virginia Beach
192 Newtown Rd, Virginia Beach, VA

Reviews

6.0
Rating 10 - Excellent. 75 out of 440 reviews" "
Rating 8 - Good. 97 out of 440 reviews" "
Rating 6 - Okay. 83 out of 440 reviews" "
Rating 4 - Poor. 81 out of 440 reviews" "
Rating 2 - Terrible. 104 out of 440 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Faizah

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was disgusting. Linens dirty, mold in tub, dirty air filter, electrical outlet covers missing, water in sink was green, rust colored water in the toilet, wierd debris under the sink. Smelled horrific.
Stayed 1 night in Mar 2024

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had a very strong chemical smell. The floors were sticky and dirty. I suspect the two issues were related. Maybe they used very concentrated mop water and just rubbed it around with the dirt on the floor and called it cleaning. The pictures are so much better than the place. The room didn't have enough electrical outlets to charge our stuff. There was construction here and there. After 12:00 A.M. there was some inexplicable banging that woke us all up. Also, many people making noise slamming doors and talking loudly late at night as if they were incapable of understanding that families might possibly be trying to sleep. It doesn't look like the hotel is doing much to maintain a respectful environment. Definitely the kind of place to bring a hooker, not a family. Never again in La Quinta. The breakfast was ok.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience all together staff was amazing room was clean and the breakfast in the mornings was plentiful. I already have future dates for this exact hotel.
Stayed 2 nights in Feb 2024

6/10 Okay

Terrence

Business traveler
Disliked: Cleanliness
I stayed during inside renovations it was very noisy even at night
Stayed 1 night in Feb 2024

8/10 Good

Stephen, Dallas

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was kind and helpful.
Stayed 3 nights in Feb 2024

2/10 Terrible

Edis

Stayed 2 nights in Jul 2023

4/10 Poor

Alan

Business traveler
Disliked: Property conditions & facilities
Hotel needs a renovation, looks run down Water coming out of the bathroom faucet had a brown color each time you turn it on, after a few seconds it clears up, probably because of the faucet Ac unit noisy, especially when in heat Guest entrance on the backside of the building has two abandoned cars in it, one with a Texas license plate that expired in Oct of 2022, the other one has no tags at all, lots of trash around the area The bed slept well Hotel was quiet for the most part, a little bit of traffic noise, but you’re next to a major highway I doubt if I’ll stay here again
Stayed 3 nights in Jan 2024

6/10 Okay

Stephen

Liked: Staff & service, property conditions & facilities
I didn’t like how small the bathroom is.
Stayed 1 night in Dec 2023

10/10 Excellent

Calvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Clifford McDole, Virginia Beach

Stayed 1 night in Dec 2023

6/10 Okay

Tee

Stayed 1 night in Dec 2023

2/10 Terrible

Dania

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches everywhere
Stayed 4 nights in Nov 2023

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Senese

Upkeep below standard. Bathtub doesn't drain. I was forced to leave the shower because water wasn't draining in the shower.
Stayed 1 night in Nov 2023

8/10 Good

Beate

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Nov 2023

6/10 Okay

Mildred

Stayed 4 nights in Nov 2023

6/10 Okay

Theresa

Traveled with family
Disliked: Room comfort
Some updates needed to the rooms.
The room was missing a second comforter. The cooling wall unit was unable to cool the room. Very hot and stuffy all the time. The beds are very uncomfortable. I had a difficult time sleeping on the beds. Food is good. Coffee is good. Staff at the front desk is friendly. They need to service the equipment and get new beds. Otherwise, an okay place to stay.
Stayed 7 nights in Oct 2023

10/10 Excellent

Leslie

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Son

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very great
Stayed 1 night in Nov 2023

8/10 Good

Fernando

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is including breakfast , plus accumulated points for discount
Stayed 6 nights in Oct 2023

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,nice, friendly, reasonable rates,parking can be a little walking distance,
Stayed 2 nights in Oct 2023

6/10 Okay

Leslie

Traveled with family
Prices are feasible
Stayed 2 nights in Oct 2023

2/10 Terrible

Warren

Disliked: Property conditions & facilities
The room wasnt well kept. Shower and tub was beyond deplorable.
Stayed 1 night in Oct 2023

8/10 Good

Adela

Access into and out of hotel parking lot
Stayed 3 nights in Oct 2023

6/10 Okay

Charl

Traveled with family
Disliked: Cleanliness, room comfort
Probably not returning to LaQuinta
The room service was disappointing! Our room was not cleaned on day 2. We had to ask for clean towels. When we came in the towels were thrown on the bed instead of placed in the bathroom. The fridge was noisy. The WiFi was out of sync. The halls were not vacuumed. The front desk was kind. However, that was not enough. I am hesitant to reserve any LaQuinta room going forward.
Stayed 3 nights in Oct 2023

6/10 Okay

Shannon

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Stayed 1 night in Oct 2023

8/10 Good

Pricilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple
Hotel was nice. Bathroom was very small but the bed was nice and comfy. Lots of convenience stores and fast food close by.
Stayed 2 nights in Oct 2023

2/10 Terrible

Mitchell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK A ROOM HERE!!!!! Whatever you do, do not waste your money. This property is the most disgusting place I have ever stayed. I travel very frequently and have stayed in hotels in almost all 50 states. I do not say this lightly, you will be grossed out by what you find. The pictures are false. The bathroom door was split in half, there was black mold on every surface in the bathroom, the mini fridge was leaking all over the floor, the main door would not close properly, the water in the bathroom came out BROWN! Unsafe, unclean, horrific. I can not express enough how terrible this establishment is and how you should not waste your money!
Stayed 2 nights in Oct 2023

2/10 Terrible

Cody

Disliked: Cleanliness, staff & service, property conditions & facilities
Roaches the size of dogs
Stayed 3 nights in Oct 2023

8/10 Good

Katharina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you!

10/10 Excellent

Toyzette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you!

6/10 Okay

Lauren

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very small. Needs fixing in bathroom. Not enough outlets in room.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback.

8/10 Good

Amy

Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you!

2/10 Terrible

Amaury, HIllsborough

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was generally dirty and for being a smoke-free facility the smell of mariguana and loud kids at 2-3am was quite unbearable. I was not pleased at all.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We want to apologize for the inconvenience you faced during your stay. We do hope you will give us another chance in the future to provide you with a great experience.

4/10 Poor

Vanessa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs to be seriously upgraded. The hotel needs a lot of repairs. If you dont mind floors that are peeling, uneven floors, holes in the wall, a creepy elevator and just an overall dated looking hotel... then proceed with booking. If you are looking for a specific esthetic, then your best bet would be to choose another hotel. Wish I could give the place a higher rating for the staff was super friendly.
Stayed 2 nights in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We are continuing to improve our hotel and do hope you will give us another chance in the near future.

8/10 Good

Victoria

Traveled with partner
Liked: Staff & service, property conditions & facilities
Staff wasn’t the most kind or helpful but the. stay itself was nice.
Stayed 2 nights in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback and we want to apologize for the issues you faced. We do hope to see you again on your next visit to the area.

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the room was clean, beds comfortable, lobby clean. It was a one night stay for a baseball tournament. I was not at all impressed with the breakfast though. No room for anyone to do anything and a very small selection of food.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay. We are improving our breakfast options in the future and do hope you will give us another chance.

8/10 Good

Ariana, Yorktown

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room appears fine but the bathroom has a leaky shower head, the drain is rusted and the wall behind the toilet has some patch work going.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay with us and do want to apologize for the issues you faced. We do hope you will give us another chance in the future.

2/10 Terrible

Shining

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floorboards are held down with ducts tape. The curtains are hanging off. The bathroom door was cracked and broken like someone kicked it in. The water didn't get fully hot. The parking lot isn't somewhere I'd be caught alone in after dark. The noise from the hallway was scary. Over-all the whole place was sketchy and not somewhere I'd ever return to.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We want to apologize for the inconvenience you faced during your stay with us. We are continuing to improve our hotel and look forward to seeing you again on your next visit to the area.

10/10 Excellent

Courtney

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice it was quiet and safe, breakfast in the morning was also nice and it was clean
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We look forward to seeing you again on your next visit to the area.

10/10 Excellent

Toyzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a single female traveler I would say I feel comfortable here. Nice and clean rooms and staff is welcoming.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We are happy to hear that you enjoyed your stay and felt safe at our hotel. We look forward to seeing you again on your next trip to the area.

6/10 Okay

Ana Belem

Liked: Staff & service
It's nothing out of this world
I recently did a road trip to Florida. We stayed one night at la quinta suites over Georgia, it was a wonderful experience. For our way back i started looking for hotels and i found this one right outside Virginia beach, around 20 min to the beach. For starters the pictures hanging in the lobby one of the has the glass broken. This place is half renovated. The room i got definitely had some work done in the bathroom but the room itself didn't. The water pressure was so strong my husband almost fell in the tub, and also this has caused some flooding on the bathroom floor because the shower curtain is only cloth, and clearly this isnt anything new because the edge of the flooring in the bathroom was sinking.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We want to apologize for the inconvenience you faced during your stay. As we continue to improve our hotel and make it better, we do hope you will give us another chance in the future.

8/10 Good

Roony

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback.

4/10 Poor

Liliana

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback.

4/10 Poor

Jesus

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated, noisy, basically one of the worst stays I have ever had. I would not recommend this hotel or just find out the hard way.
Stayed 1 night in Sep 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We do apologize for the inconvenience you faced during your stay with us. We are working hard to improve our hotel and do hope you will give us another chance in the future.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond disappointed
We were so appalled by the room’s condition and lack of cleanliness that we didn’t stay. We did not encounter any issues with the front desk clerk when we informed him we would not be staying. He refunded our charges without questions.
Stayed 1 night in Aug 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback. We do apologize for the issues you had during your stay. We do hope you will give us another chance in the future as we are continuing to improve our hotel.

8/10 Good

Bret

Liked: Cleanliness, staff & service, amenities
Decent value. Needs some upgrades.
Stayed 1 night in Aug 2023
Response from Jammal on Oct 3, 2023
Thank you for your feedback.