Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
54% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Posted Sep 21, 2014
Pros: Location
Cons: Everything!
Location: Good location
The room was nasty! It had knats all over the room, the shower curtain was molded halfway up the curtain it was disgusting! They didn't tell us until Sunday that we had to change hotels for Sunday night because they were closing so for Sunday night we had to change hotels just for one night it was ridiculous - if we had known that we would have stayed at another hotel so we didnt have to pack everything up and move to another hotel for our last nights stay. I would not recommend this hotel to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

beach across the street.

Posted Sep 8, 2014
Pros: hospitality
Cons: another elevator at the other end of hotel
peacefull and wonderful. balcony view of the beach and ocean. are room was very clean and comfortable and the staff was very nice and curtious.
2 out of 5
by A verified traveler from Huntington, WV

Very disappointed!

Posted Sep 8, 2014
Pros: It was convenient to the beach and wine festival.
Cons: This hotel has seen better days.
Location: The beach is right across the street. There are several restaurants and activities within walking distance.
The hotel is run down. We booked three rooms and two of the three did not have any bath towels. The tub grout was moldy. The light above the mirror that was burnt out. Cleaning supplies were left in the room. I was told that it belonged to the head of housekeepoing.
2 out of 5
by A verified traveler from new jersey

Posted Aug 26, 2014
Pros: It was close to the beach and the staff were courteous.
Cons: Really improve the cleaning
Location: The location is excellent with plenty of activities
Hotel was not clean. They didn't clean the room every day. Hallways, stairway and elevator were not clean and smell bad.
2 out of 5
by A verified traveler

Quick cheap getaway

Posted Aug 25, 2014
The staff was nice, good location and price, but needs major renovations.
2 out of 5
by A verified traveler from arlington va

Below average condition

Posted Aug 24, 2014
Place has not been maintained. Overpriced for condition of building.
1 out of 5
by A verified traveler from Bixby, Oklahoma

Everything leaked and was broken!

Posted Aug 24, 2014
Pros: The location and the staff.
Cons: Everything cosmetically...and it needs another elevator that works all the time. Clean it up...it's too old to ignore.
Location: The location is great...that's what drew us to the property.
We spent all our time there eating separately because the door locks wouldn't work. One of us had to stay in the room to let the other one back in. Everything leaked after a storm and there was trash in every storage room and the doors were left open for everyone o see...it was an eyesore! The first day we were put in a room that had a motorcycle parked right out our front door which faced another storage room filled with old pieces of furniture. It was overpriced for the condition it is in. The second room we were put in, my daughter got a shock trying to plug the TV in and the frig. wouldn't work. Our room phone never worked so when the elevator was out of order, I had to walk up and down the stairs to report it to the front desk. We had maintenance staff at our room multiple time a day!!! That was an enormous waste of our vacation time! This hotel is located in a great location and the hotel staff couldn't do more for us. That's what kept us there This hotel needs serious TLC...the owners should be ashamed of themselves!!! Maggie and Brooke Stephens
1 out of 5
by A verified traveler from n

Fairfield suit inn is nice hampton inn .

Posted Aug 22, 2014
Hi all my is phuong Nguyen I was book a hotel website Expedia.com the hotel I book is call a Neptune Inn that hotel is suck before I book it I was looking in pic is also look very nice soon I got there and checking hotel i was disappointed , bc soon I got in elevator I smell pee in there ... soon I got out from elevator walk to the hall way is was very dark, when use the key she gave me is was wrong key I have to when down to tell her that , she gave me different key when back up to open the door ... soon I got in the room is terrible , 1 the lock in the door is not lock 2 the carpets is stained 3 the outlets in the wall behind the cabinet is also loose and , 4 the toilet when use restroom water won't flush .... was call at front desk ask her send some one fixed the lock I been in room waiting for 45 mint no one show up I.call front desk again she said she going switch 5 floor also lock on top won't work again .... well don't think that hotel not be safe for me and my kid I call a different hotel none there's available but again in morning they're have on hotels is. Available that hotel is call Fairfield suits inn they only have a 1 king side bed left but I still.want that bc that my better and my kid even going that hotel i sleep in the floor I still happy with it at lease they're clean .
1 out of 5
by A verified traveler from n

Fairfield suit inn is nice hampton inn .

Posted Aug 22, 2014
Hi all my is phuong Nguyen I was book a hotel website Expedia.com the hotel I book is call a Neptune Inn that hotel is suck before I book it I was looking in pic is also look very nice soon I got there and checking hotel i was disappointed , bc soon I got in elevator I smell pee in there ... soon I got out from elevator walk to the hall way is was very dark, when use the key she gave me is was wrong key I have to when down to tell her that , she gave me different key when back up to open the door ... soon I got in the room is terrible , 1 the lock in the door is not lock 2 the carpets is stained 3 the outlets in the wall behind the cabinet is also loose and , 4 the toilet when use restroom water won't flush .... was call at front desk ask her send some one fixed the lock I been in room waiting for 45 mint no one show up I.call front desk again she said she going switch 5 floor also lock on top won't work again .... well don't think that hotel not be safe for me and my kid I call a different hotel none there's available but again in morning they're have on hotels is. Available that hotel is call Fairfield suits inn they only have a 1 king side bed left but I still.want that bc that my better and my kid even going that hotel i sleep in the floor I still happy with it at lease they're clean .
2 out of 5
by A verified traveler from Washington DC

Great location, but rundown and dirty.

Posted Aug 18, 2014
The hotel staff was terrific. The hotel was easy walking distance to the beach (across Atlantic avenue) and close to a decent amount of restaurants. However the hotel was old and not kept well. The bathroom is tiny and we wore sandals in the shower just in case. There were dirty cracks in the bathroom. The walls were dirty and had spots on them. There is one small elevator that took forever to move up and down. We took the stairs and the stairwell stunk terribly. There was a leak in the staircase that left a puddle on one of the landings, causing the staircase to smell worse. The air conditioning unit didn't seem to have a medium setting, it was freezing cold when it was on.