Ratings based on 362 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the mall

Posted Jun 2, 2015
Nice hotel close to the mall, parking is no problem, there is a parking charge if 16 $ aday
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel close to the Museum

Posted May 27, 2015
I like the hotel rooms and facilities. The hotel is located in Norfolk downtown so everything is near and Virginia Beach is about 20 minutes.
2 out of 5
by A verified traveler

Away from the beach in a congested area.

Posted May 27, 2015
Cons: customer service
The hotel is located in a very pack area with no parking. The parking is available on per hour/day basis in a nearby garage. The room was also very small and packed. The staff was also rude and not friendly.
2 out of 5
by A verified traveler from NJ

Was it Marriott!! I sure paid for it but got less

Posted May 26, 2015
Pros: Nothing. May be the riverside rooms are better, but I havent stayed there.
Cons: Give it a fresh look and have refrigerators in all rooms
Location: Location was good. Walk to many restaurants
The "standard room" was small and had a very dated feeling. The TV was on the side of the bed, not in front as it usuallly is. So our bed was right under the fire sprinkler. There was no refrigerator in the room. This was the most surprising and dissappointing part. We were not told this during checkin. It was difficult to save milk for my toddler. When I called to find out where the refrigerator was, I was told that not all rooms have it and that I can request one. But it was too late since we had to checkout next morning anyways. And I am not sure if it was free. They charge for everything there. So make sure you dont assume like me that all Marriott rooms will have refrigerator. Also the room wasnt very clean, there was a pill or something lying next to the TV console. I have had better experiences in Hyatt/Hilton and even holiday Inn for much less.
5 out of 5
Recommended
for Everyone
by A verified traveler from San diego

Great business hotel

Posted May 17, 2015
I arrived late. Valet was quick and friendly. Front desk was professional and helpful. Everything was top-notch!
3 out of 5
Recommended
for Business Travelers
by Tyrone from Maryland

Norfolk Waterside Marriott

Posted Mar 15, 2015 on Hotels
Room was clean & comfortable. Staff was friendly and efficient. Ice machine was broken on my floor. Conference room was cold. Public parking was cheaper than valet for the weekend but still cost me $36 dollars to park for 3 days. Over all a little disappoint not the kind of quality I have come to expect from a Marriott.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, KY

Great view

Posted Mar 8, 2015
Cons: Improve the soundproofing between rooms with adjoining suite doors.
Hotel had old mahogany charm in the lobby but with thoroughly clean and modern rooms....not sure how old it is but seemed quite new. We had a corner room looking at the river and dry-dock shipyards, and the naval museum the other way. Very nice hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Bra hotell i bra läge

Posted Mar 4, 2015 on Hotels
Trevligt hotell i bra läge.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Unresponsive Management

Posted Feb 22, 2015 on Hotels
The snow disrupted my arrival so I did not stay at the hotel. I called prior to my expected arrival and asked if it was possible to provide some credit toward a future reservation. I was referred to the reservation manager and left a message with my contact information. No response received. Second message left and no response. It would not be difficult to return the call and say, 'no' so I take this as a reflection of the management and service overall. Disappointing.
5 out of 5
Recommended
for Families
by Carolyn from Goshen, NY

Wonderful Stay

Posted Feb 22, 2015 on Hotels
My husband and I spent one night at this hotel and had a wonderful experience. From the minute we left our car with the valet parking attendant to the moment we checked out, we were treated warmly by all the staff. Our room was very clean and beautifully furnished. Dinner at Shulas 347 which is located right in the hotel, was convenient and we had a wonderful meal. The manager and staff there were also so welcoming and attentive to us that we know we will definitely return. All in all, a wonderful stay!