Dear Janet, Thank you for choosing to stay at our hotel. We are genuinely sorry for not meeting your expectations during your visit. Our front desk is staffed around the clock to make you as comfortable as possible and also to respond to requests and resolve unexpected issues. We are especially sorry if you reported an issue and we did not respond. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality that we typically deliver.Sincerely, General Manager

Dear Robert, We appreciate you choosing us for your recent stay. Thank you very much for the terrific comments about the attentive staff, and we will share your compliments with our team. We are delighted our hotel offers everything you need for you to enjoy a relaxing stay, and we are glad you liked our fresh accommodations and pleasant atmosphere. It was our pleasure hosting you, and we look forward to welcoming you at Norfolk Waterside Marriott.Sincerely,General Manager

Dear Cathy, Thank you for the excellent review of your stay at Norfolk Waterside Marriott. We are pleased you found our location in the heart of the city's charming downtown district to be perfect for your plans. Thank you for highlighting our friendly staff. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely, General Manager

Dear Barbara, Thank you for evaluating your recent stay with us. We are sorry for the concerns with your room and the difficulties you encountered due to the alarm in the adjacent room. We always want to exceed our guests' expectations, so we are disappointed that we have not resolved your concerns satisfactorily. This kind of feedback reminds our team to be more careful in the future. Your remarks have been shared with the appropriate individuals to ensure a better stay for future guests, and we are grateful for your patience. Moreover, we are sorry for the housekeeping oversights during your stay and for the inconvenience you had with the bedding. This is not typical nor acceptable, and we will look into these matters to ensure they are not repeated. Thank you for choosing us for your visit to Norfolk; we would welcome another occasion to provide you with the seamless hospitality we are known for.Sincerely, General Manager

Dear Howard, Thank you for the excellent review of your stay at Norfolk Waterside Marriott. We are pleased you found our location in the heart of the city's charming downtown district to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely, General Manager

Dear Teresa, Thank you for taking the time to share about your stay at Norfolk Waterside Marriott. We are always excited to receive positive comments from our guests, but we are also grateful to learn from reviews like yours. We apologize for any discomfort caused by our bathroom door design. We recognize the importance of privacy, and your feedback is instrumental in our ongoing efforts to provide a better experience for our guests. We hope you will revisit whenever your travels bring you back this way.Sincerely, General Manager

Dear Aaliyah, Thank you for choosing our hotel for your recent stay. On behalf of our entire team, we offer our sincere apologies for not meeting your expectations. We always want to make every effort to provide a flawless visit; therefore, we regret that this was not your experience. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us.Sincerely, General Manager

Dear Rachel, Thank you for taking the time to share that your stay at Norfolk Waterside Marriott was perfect in every way. We appreciate you mentioning that you could take advantage of our amenities, and we hope we will be your home whenever you are in the area.Sincerely, General Manager

Dear Gayathri, We sincerely apologize for any inconvenience you experienced due to the lack of water; we will share your comments appropriately. We understand the frustration and inconvenience you must have had, and we are grateful for your patience. We are also sorry to learn about the issues you encountered in your accommodations. Thank you again, and we hope to regain your trust and make it up to you on your next visit.Sincerely,General Manager

Thanks for staying with us.

Dear Brenda, Thank you for choosing Norfolk Waterside Marriott and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,General Manager

Thanks for staying with us.

Thank you for sharing your feedback!

Dear Julius, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely, General Manager

Dear Ambria, Thank you for taking the time to post a nice rating of Norfolk Waterside Marriott. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay.Sincerely,General Manager

Thank you for sharing this feedback!

Dear William, Thank you for the excellent review of your stay at Norfolk Waterside Marriott. We are pleased you found our location in the heart of the city's charming downtown district to be perfect for your plans We are also glad that you enjoyed our amenities. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely, General Manager

Thank you for sharing this feedback!

Dear Shannon, Thank you for evaluating your stay with us. We sincerely apologize for the issues you had during check-in and the maintenance issue with the room. We are known for our exceptional service and attention to detail, and we are disappointed this was not your experience. We have reviewed your comments with our team to improve our guest experience. Moreover, we are sorry for the difficulties you had with the elevators and the disappointment with the pool. We will share your comments with appropriate individuals. We have also noted your concerns about smoking and will convey your suggestion to our team properly. We hope you will give us another opportunity to regain your trust.Sincerely, General Manager

Thank you for sharing your feedback, we'll be sure to share this with the team.

Dear Rema, Thank you for choosing Norfolk Waterside Marriott for your recent stay. We are pleased to know that your overall experience was satisfying and that you loved our beautiful property. However, we apologize for the inconvenience you had with our valet service. Your feedback is valuable to us and has been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a second chance to restore your confidence in us.Sincerely,General Manager

Dear Ashana, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Norfolk Waterside Marriott. We look forward to welcoming you back on your next visit!Sincerely,General Manager

We are pleased to know you enjoyed your stay. Thank you for sharing your feedback.

Dear Johnny, Thank you for choosing Norfolk Waterside Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Sincerely,General Manager

Dear Robinn, Thank you for your recent stay and for taking the time to leave a review. We want every guest who stays with us to have a relaxing, rejuvenating visit. We are disappointed this was not your experience, and we hope you will accept our apology. Please know our front desk associates are always available to help make you as comfortable as possible. We appreciate you mentioning how much you enjoyed your overall experience, and we hope you will stay with us again the next time you are in the area.Sincerely,General Manager

Dear Nathan, We are delighted you enjoyed your stay at Norfolk Waterside Marriott. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Sincerely,General Manager

Thank you for sharing your feedback.

Dear Francis, Thank you for taking the time to share your feedback regarding your recent stay at Norfolk Waterside Marriott. While we are delighted to know that you enjoyed most aspects of your visit, we sincerely apologize for the inconvenience you encountered with your room. Your comfort is paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure an overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely,General Manager

We are pleased to know you enjoyed your stay. Thank you for sharing your feedback.

We are pleased to know you enjoyed your stay. Thank you for sharing your feedback.

Dear Reece, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Norfolk Waterside Marriott, and we look forward to welcoming you back for another outstanding visit.Sincerely,General Manager

Dear Caroline, It was a pleasure having you as our guest at Norfolk Waterside Marriott. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely, General Manager

Thank you for your feedback.

Dear Dale, Thank you for choosing Norfolk Waterside Marriott and sharing your feedback, We are delighted to hear that you enjoyed our convenient location. We appreciate your insights regarding parking and we look forward to welcoming you back in the future.Sincerely,General Manager

Thank you for your feedback!

Dear Holly, Thank you for sharing your feedback regarding your recent stay at Norfolk Waterside Marriott. We are delighted to hear that you enjoyed our spotless property and courteous service. We look forward to welcoming you back in the future.Sincerely,General Manager

Dear Jackie, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Norfolk Waterside Marriott look forward to your next visit.Sincerely,General Manager

Dear Stephen, Thank you for sharing your candid feedback. We sincerely apologize for the inconvenience you and your family encountered with the room. This is not typical of our usual standard, and we regret not meeting your expectations. Rest assured, your comments will be addressed with the appropriate teams to ensure the overall guest experience. We appreciate your patience and understanding. We hope to have the opportunity to welcome you back for a flawless visit.Sincerely, General Manager