Ratings based on 203 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby yvette from northern va
Nice oceanfront suitePosted Aug 13, 2013
Pros: Great breakfast,outdoor pool and bar,and overall cleaninless
They offer valet parking, the hotel is clean, and all the staff were friendly and helpful.
for Getaway With Friendsby Chris from Fairfax
Great Room - Great ServicePosted Aug 13, 2013 on Hotels.com
I stayed here for a quick weekend getaway, and I was thoroughly impressed. The rooms were really nice, the hotel was very clean, and the service was quite impeccable. The indoor pool was a bit sandy, but that was to be expected, it is the beach! The only thing I wish was that we could have stayed a few more nights. It was a fantastic stay!
for Everyoneby Sun Lover from Pittsburgh, PA
Great for familiesPosted Aug 12, 2013
Pros: room size, balcony, breakfast buffet
Cons: maid service was pretty basic
Location: Excellent location, boardwalk close by. Beach is very close. Pools, bars, restaurants, shopping all within walking distance.
We spent 4 nights at Virginia Beach. We were very pleased with the location, size of the room, and breakfast buffet. Would definitely stay again!
for Familiesby A verified traveler
Posted Aug 11, 2013 on Hotels.com
for Everyoneby Tracy from Arkansas
Love it!Posted Aug 2, 2013
Cons: Traffic during breakfast buffet very crowded hard to find somewhere to sit.
Location: Hotel on the beach restaurants close by nice women store across street for all sizes
Wonderful Beachviews especially from the 12th floor the staff is nice free valet nice breakfast buffet great room size enough said will definitely be back.
for Familiesby Jeff from Charlottesville, VA
Great family-friendly atmospherePosted Jul 29, 2013 on Hotels.com
We had a great stay. The breakfast was superb (they kept everything stocked), the outside pool was clean and the staff were warm and attentive. The only complaint (and a minor one) is that the housekeeping staff use the only 3 elevators in the morning so people either going to the beach or breakfast usually have to wait in line for the elevators. We will be staying there again.
for Couplesby A verified traveler
Posted Jul 28, 2013 on Hotels.com
Hotel was beautiful but customer service is in need of improvement. After using the complimentary valet service (perhaps my first mistake), I received a call from the desk informing me that my car had been scratched (an understatement) while being parked by the valet. The hotel accepted full fault but it was left to me to pursue all follow up with the front desk regarding insurance company, claim #, etc. Had I not pursued this I would have left the hotel without any information about compensation. Maybe my expectations are too high but when a hotel severely puts a damper on your vacation, wouldn't you expect some effort by the staff to improve your stay? Nothing, except a joking comment from a manager that at least my trip will be memorable. C'mon Marriott, I expected a little more from you...
for Everyoneby Ingrid
Nice hotel close to the beachPosted Jul 22, 2013
Pros: The pool overall everything
Cons: Of the and the mattress
I love it. Everything we where so with the services Thank you
for Getaway With Friendsby Kristen from Richmond, VA
Springhill suitesPosted Jul 20, 2013 on Hotels.com
All of the staff was extremely polite and helpful. Check in was easy. The guys helping with luggage were awesome! Loved the pool and ability to order food and drinks right there. I also really appreciated that the pool area was well monitored by hotel staff. Huge lines at breakfast for food that wasn't coming very quickly. Seemed like the hotel couldn't keep up with summer demands. Our toilet became clogged, and after 3 inquiries about it, a maintenance person was able to come after about four hours. Hotel was also out of towels one day. We called to have some sent to our room and they were only able to give us one.
for Everyoneby Amy from Maryland
Wonderful hotel.Posted Jul 18, 2013
Pros: Staff, room was pleasant, and pools!
Cons: Outdoor hot tub was not hot enough. It was same temperature as the pool. Elevators were a stuffed frequently.
Location: Good location! Mahi Mah's restaurant a few streets up is a must do!!
Our first time at this hotel with my family. It is right on the beach with a fabulous indoor and outdoor pool. Staff was pleasant and very helpful! We will be back next year!