Room, 2 Queen Beds, Balcony, Oceanfront | Premium bedding, pillowtop beds, in-room safe, individually decorated
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Reviews of Four Points By Sheraton Virginia Beach Oceanfront

3 out of 5
Four Points By Sheraton Virginia Beach Oceanfront
1211 Atlantic Ave, Virginia Beach, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1003 reviews" "
Rating 8 - Good. 309 out of 1003 reviews" "
Rating 6 - Okay. 104 out of 1003 reviews" "
Rating 4 - Poor. 39 out of 1003 reviews" "
Rating 2 - Terrible. 33 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jeff on Apr 14, 2024
Thanks for staying! We appreciate your feedback!

8/10 Good

James, DISPUTANTA

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Dinning
Stayed 2 nights in Apr 2024
Response from Jeff on Apr 6, 2024
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Micheale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful. We were even able to check in early! Our room was great and had an amazing view!! 10 out of 10 would absolutely stay there again for our future visits!!!
Stayed 3 nights in Mar 2024
Response from Jeff on Apr 3, 2024
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Tonya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very welcoming and the lobby smelled so refreshing.
Stayed 2 nights in Mar 2024
Response from Jeff on Apr 1, 2024
Thanks for staying! We appreciate your feedback!

6/10 Okay

James

Liked: Property conditions & facilities
Disliked: Cleanliness
Didnt like the staff.
Stayed 2 nights in Mar 2024
Response from Jeff on Mar 12, 2024
Thanks for staying! We appreciate your feedback!

8/10 Good

Clarence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Was the best experience at the front desk I've ever had.
Stayed 1 night in Mar 2024
Response from Jeff on Mar 12, 2024
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Kelvina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 2 nights in Feb 2024
Response from Jazmun on Feb 27, 2024
Kelvina I am glad you enjoyed your stay here at Four Points. We look forward to seeing you again!

10/10 Excellent

Ellie

Stayed 1 night in Feb 2024
Response from Jeff on Mar 21, 2024
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from jeff on Feb 16, 2024
Thanks for staying! We appreciate your feedback!

10/10 Excellent

kendra, Ewing

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are restaurants and bars in walking distance. If you’re looking for a night on the town, Calypso bar and grill is a nice spot. This hotel is highly recommended.
Stayed 2 nights in Jan 2024
Response from jeff on Feb 16, 2024
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Jeff on Feb 16, 2024
Thanks for staying! We appreciate your feedback!

8/10 Good

Lorie-Ann

Traveled with family and small children
Liked: Amenities
Stayed 3 nights in Jan 2024
Response from Jeff on Feb 16, 2024
Thanks for staying! We appreciate your feedback!

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the place that I needed to get to was very convenience.
Response from Shea on Jan 9, 2024
Dear Valued Guest, Thank you for your feedback and the perfect score! We are pleased to hear that everything was convenient for you. We hope to see you again!

8/10 Good

Janice A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel; would stay there again.
The room was ready on time they let me check in an hour early. However the Parkade was marked at a restrictive height of 6’2”, which was incorrect, causing a bit of stress! The room was very clean and fully stocked; however, I noticed the air heating system vents were very dirty. Everything else was immaculate. The heated pool was almost too hot, literally steaming, but I loved it! Was grateful to see plenty of towels ready at the pool side.The breakfast was half the price versus what was advertised on the Hotels.com app. The beach view was superb!
Stayed 2 nights in Dec 2023
Response from Shea on Jan 3, 2024
Dear Valued Four Points Guest, Thank you for taking the time to provide us with your feedback! It's great to hear that you were able to enjoy the views and the amenities we have on site. I will share you feedback about the HVAC system with our maintenance team sot hat we can work diligently to get it taken care of. We hope we get to see yo again in the future!

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Shea on Jan 3, 2024
Thank you for your feedback!

10/10 Excellent

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Shea on Jan 3, 2024
Thank yo for the perfect score, we hope to see you again!

6/10 Okay

James

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Shea on Jan 3, 2024
Thank yo for your feedback

8/10 Good

Tanisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed the stay besides the bad weather and my room not clean like it should have been but other than that no complaints
Stayed 3 nights in Sep 2023
Response from Shea on Dec 16, 2023
Dear Valued Four Points Guest, thank you for taking the time to provide us with your feedback. I'm sorry that the weather affected your stay, as well as the cleanliness. Your feedback will be shared with our housekeeping team so we can better prevent such instances from occurring in the future. We hope you choose to stay with us again!

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Shea on Dec 19, 2023
Thank you for your feedback!

10/10 Excellent

hiep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel clean, good service the bed very comfortable, good location.
Stayed 2 nights in Nov 2023
Response from Shea on Nov 28, 2023
Thank you for your feedback!

10/10 Excellent

SB

Stayed 2 nights in Nov 2023
Response from Nick on Nov 27, 2023
Dear valued guest, thank you for your feedback!

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Shea on Nov 14, 2023
Thank you for your feedback!

10/10 Excellent

Shirley

Liked: Amenities
❤
Stayed 2 nights in Nov 2023
Response from Shea on Nov 14, 2023
Thank you for your feedback! We hope to host you again in the future!

8/10 Good

Mekalia K

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful oceanside view
Stayed 3 nights in Oct 2023
Response from jeff on Oct 31, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from jeff on Oct 27, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Jerome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Oct 2023
Response from Ciara on Oct 18, 2023
Thank you for choosing to stay with us. We appreciate your feedback and hope to serve you again in the future!

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Shea on Oct 14, 2023
Dear Valued Four Points Guest, Thank you for your feedback!

8/10 Good

Anthony

Stayed 2 nights in Oct 2023
Response from jeff on Oct 31, 2023
Thanks for staying! We appreciate your feedback!

8/10 Good

Napoleon

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Ciara on Oct 6, 2023
Thank you for choosing to stay with us. We appreciate your feedback and hope to serve you again in the future!

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from jeff on Oct 5, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Nayil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made it a breeze to check in. The rooms were ready and clean. It does feel like this location is in need of renovation.
Stayed 2 nights in Sep 2023
Response from jeff on Sep 27, 2023
Thanks for staying! We appreciate your feedback!

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023
Response from jeff on Sep 27, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from jeff on Sep 27, 2023
Thanks for staying! We appreciate your feed back!

6/10 Okay

Alfred

Traveled with family
Disliked: Cleanliness, property conditions & facilities
People in rooms smoking hash....odor coming into my room
Response from jeff on Sep 24, 2023
Thanks for staying! We appreciate your feedback!

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Clean and quiet. The bathroom situation could use additional space for toiletries. The ocean view was amazing. The grounds at the hotel, the walkway, bike path and the beach were so well taken care of. Parking on premises. Very close to shopping and restaurants. We would definitely stay there again.
Stayed 8 nights in Sep 2023
Response from jeff on Sep 24, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great trip
Stayed 7 nights in Sep 2023
Response from Shea on Sep 23, 2023
Thank you for your feedback!

8/10 Good

LISA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from jeff on Sep 24, 2023
Thanks for staying! We appreciate your feedback!

6/10 Okay

Stephanie

Traveled with family
Liked: Staff & service
Jeff and Jacob at the front desk were very friendly and kind. Parking was tight but ample, which was a good thing. The restaurant was understaffed and couldn't keep up with the guest's orders. It doesn't sound fair to complain about the attempt to freshen the air in the hotel but the scent being pumped throughout the building was a little unpleasant and made me concerned that there was an attempt to mask an odor.
Stayed 1 night in Sep 2023
Response from Shea on Sep 19, 2023
Dear guest, thank you for your feedback! I am extremely pleased to hear that Jeff and Jacob made your stay enjoyable for you! The scent you smelled through out the hotel is our Marriott Signature Scent. I understand that it is not the most appeasing smell to everyone, and I do apologize that it bothered you! We hope that this doesn't prevent you from staying with us again in the future!

10/10 Excellent

Carol H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Shea on Sep 19, 2023
Thank you for your feedback!

10/10 Excellent

Debra

Traveled with partner
Liked: Amenities
it was the cleanest and friendliest staff we have had in our 10 stays at Virginia Beach. I would definitely recommend it.
Stayed 7 nights in Sep 2023
Response from Shea on Sep 19, 2023
Thank you for your feedback! It's always great to hear that our guests enjoyed their stay! We hope to see you again soon!

10/10 Excellent

Huy

Traveled with partner
Liked: Property conditions & facilities
No parking . Need a better job with parking
Stayed 1 night in Sep 2023
Response from Shea on Sep 19, 2023
Thank you for your feedback! I will share this information with my leadership team to see what we can do to prevent parking issues from occurring in the future!

10/10 Excellent

Trenillo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property for 8 days with my boyfriend and had the best time! It was peaceful, quiet, and much needed. The property was clean and the staff were very professional! There were 2 restaurants on the hotel and they were both great. I’d recommend this hotel! 10/10
Stayed 8 nights in Sep 2023
Response from Shea on Sep 19, 2023
Thank you for your feedback! It's always encouraging to hear that our guests are able to enjoy their stay and the service throughout the hotel staff was pleasant! We hope you choose to stay with us again if your travels bring you to the area1

10/10 Excellent

william

Stayed 4 nights in Sep 2023
Response from jeff on Oct 5, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Frida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Staff very friendly and the ladies at the restaurant were amazing at all times.
Stayed 3 nights in Sep 2023
Response from jeff on Sep 12, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great location and the view of the ocean on the balcony was great. Staff was very friendly!
Stayed 5 nights in Sep 2023
Response from jeff on Sep 12, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Nick on Sep 9, 2023
Thank you for your feedback!

8/10 Good

Daniel, Aldie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from jeff on Sep 6, 2023
Thanks for staying! We appreciate your feedback!

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from jeff on Sep 6, 2023
Thanks for staying! We appreciate your feedback!

10/10 Excellent

Richard a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel. Great area to stay in. Would definitely stay here again.
Stayed 2 nights in Aug 2023
Response from Shea on Sep 5, 2023
Thank you for your feedback! It's a pleasure to hear you enjoyed your stay and we look forward to seeing you again!

10/10 Excellent

VIKRAM

Liked: Cleanliness, staff & service, property conditions & facilities
I got an early check in since the room was ready. Really appreciate the staff for doing the same. The hotel is clean and very well maintained. Will visit again.
Stayed 1 night in Aug 2023
Response from jeff on Sep 1, 2023
Thanks for staying! We appreciate your feedback!